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Visitors  Said: 16-07-20 14:48
To add extra legs in matched resin to an order, how much would that cost?
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SuperAngels  Reply: 16-07-21 08:38
Dear friend, did you mean you want to add legs for your another order(need to color match)? could you send me the leg link? and in generally, it only cost extra 20 USD~ Have a good day~
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kaitiro  Said: 16-07-15 18:13
Hello. I have ordered Lucifer divine yesterday at 4pm and paid yesterday evening at 11pm. I haven't got e-mail about the shipping charge. So, can I pay the remaining amount of money later, when I'll get the e-mail?
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SuperAngels  Reply: 16-07-15 20:29
Hi, dear friend, sorry for being late, we noticed you paid the full payment. May I know if you want us to refund you the shipping fee? or purchase the goods that can also enjoy the 12% discount? Have a great weekend~
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ayatanne  Said: 16-07-15 04:49
20160715041340, It says failure to pay, but I have ten times more paypal balance than it is needed.
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SuperAngels  Reply: 16-07-15 20:28
Hello, dear friend, thanks for your support, we've confirmed your payment, and noticed you paid us twice, we will refund you the another one within 3 days! Sorry for this trouble! Have a great weekend!
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smilesevily  Said: 16-07-14 08:36
Hello I sent my first payment. My order number is 20160710084592. Can you please confirm it? Thank you!
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SuperAngels  Reply: 16-07-15 20:27
Dear friend, your first payment is confirmed, Have a good day~
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SuperAngels  Reply: 16-07-15 20:27
Dear friend, your first payment is confirmed, Have a good day~
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Visitors  Said: 16-07-12 22:02
I made an order and paid with paypal, but I received an error saying that there were "insufficient funds" on Angell Studio. However, when I checked Paypal, it said I had paid in full. Can I confirm payment? It's order # 20160712216677.
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SuperAngels  Reply: 16-07-12 23:11
Hi, dear friend, your payment is confirmed, and I've also sent you an email about your order, as you can enjoy the summer activity :) Have a good day~
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Visitors  Said: 16-07-12 12:34
Do you still offer resin matching? If so, how much does that generally run? Would I be able to order a second pair of legs with a body?
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SuperAngels  Reply: 16-07-12 23:11
Hi, dear, yes, resin matching is available by us, and it will cost you around 40USD. I didn't get your meaning the second pair. Did you mean you want to order another pair of legs? that's ok :) Have a good day~
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kaalii  Said: 16-07-12 06:08
>Hi, dear~ That's so lovely, yes, you can order ears in grey, but it will cost extra fee for both of them, it's about 6 usd for each pair of ears~ Have a good day~< okay that's great ^^ how should i add them to my shopping card? can you just do it for me? i couldn't find the kimi and kimo bunny ears in your parts section.
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SuperAngels  Reply: 16-07-12 08:47
Dear~ you can order other ears in your shopping cart, and then make a note of what you want, then I'll change the price for you, but don't worry, I also will send you an invoice about it, so you can confirm what you order ^__^ Have a good day~
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kaalii  Said: 16-07-09 02:43
hi^^ i own a beautiful kimi and kimo in grey skin and wanted to get them both a second pair of bunny ears. would it be possible to buy one pair of kimi and one pair of kimo bunny ears in grey skin? i would gladly pay the price ^^
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SuperAngels  Reply: 16-07-09 10:00
Hi, dear~ That's so lovely, yes, you can order ears in grey, but it will cost extra fee for both of them, it's about 6 usd for each pair of ears~ Have a good day~
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cuteboy  Said: 16-07-07 15:24
Hello! I want to buy clothes worth of $350-400.00. The final price is so big that can I please have a layaway? I really want to buy lot of clothes together >_< Please?
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SuperAngels  Reply: 16-07-07 20:54
Hi, dear friend, layaway is accepted by us. You can pay 30% of the total value first, and then pay up the rest within 90 days. When you submit your order, pls email us(angell-studio-en@outlook.com), we will send you a details invoice to you. You can pay according to that invoice~ Have a good day~
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Visitors  Said: 16-07-05 16:00
Did u riceived my payment 141.00 usd? because don,t have order confirmation!!! Pailin Puranaphan
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SuperAngels  Reply: 16-07-05 22:24
Hi, dear~ yes, it's confirmed already, pls check it again :) Thanks and have a good day~
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guapo95340  Said: 16-07-04 10:43
I would like to confirm my order then. Thank you!
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SuperAngels  Reply: 16-07-04 20:37
Dear~ Sorry the package hasn't been delivered, I've asked our warehouse for the reason and will let you know the update >___< Have a good day~
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guapo95340  Said: 16-07-03 12:17
Hello, I received an email asking for my confirmation on my doll's face up. I might have misunderstood the message but it seemed like my doll would be shipped once I confirmed? My order number is: 20160514108209. I would just like to know if my doll has been shipped or if it's still being worked on. Thank you and sorry for the trouble.
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SuperAngels  Reply: 16-07-04 07:43
Hi, dear friend, yes, the doll will be shipped once you confirmed ^__^ Have a good day~
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valystia5026  Said: 16-06-29 08:21
Hi AS! Is it possible to buy a 62cm girl body with large bust and high heeled legs? Also, do you still offer &quot;milk&quot; skintone? Thank you!
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SuperAngels  Reply: 16-06-29 14:11
Hi, dear~ yes, you can order a 62cm girl body with large bust and high heeled legs, and you can choose one from eight skin colors. you can put this into your shopping cart:http://www.angell-studio.com/en/?product-2454.html Thanks for your support~Have a good day~
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Visitors  Said: 16-06-28 03:54
Hello, What is resin made of?
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SuperAngels  Reply: 16-06-28 11:58
Dear friend, it's all made of import frensh resin :)
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candydive  Said: 16-06-27 12:59
Hello. by mistake I already paid my order before you adjusted the shipping... Paypal told me the payment was successfull but I got a failed message at your website. Did you get the payment??? order 20160627128712! and will i have to pay more? i am deeply sorry for my mistake!!
Reply
SuperAngels  Reply: 16-06-27 23:21
Hello, dear~ it's ok, your payment is confirmed! There is something wrong with the system, and we couldn't fix it at present. I'm so sorry for this trouble, dear~>__<~
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Visitors  Said: 16-06-25 03:32
I also got an error message when I ordered my doll (#20160625034226). PayPal sent an email/receipt saying you were paid. Could you please check your records and confirm that you did, in fact get my payment? Thank you.
Reply
SuperAngels  Reply: 16-06-25 08:48
Dear friend, thanks for your support, your payment is confirmed ^_^ Have a great day~
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naimi  Said: 16-06-15 19:04
Hello , I am very interested the limited doll. But I did not understand how the layaway . I pay immediately 30% . But the doll started to do it right away ? then the rest I pay after 90 days when it arrives? Can you tell me how much they cost shipments for Italy ? thank you so much
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SuperAngels  Reply: 16-06-15 21:05
Hello, my friend, yes, you totally get it. When we receive your first payment, we will start to make your doll. May I know which doll do you want? If 1/3 youth doll to Italy, the shipping fee is about 81USD ~ Any problems just contact us freely. Have a great day~
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Visitors  Said: 16-06-13 09:17
Hi, How long does it take to make if I only order a nude head? Thank you very much!
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SuperAngels  Reply: 16-06-13 12:09
Hi, dear~ if you order a nude head, then it might be finished within 4 weeks ^__^ Have a good day~
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Visitors  Said: 16-06-10 15:16
hello angell studio I would like to estimate the price if I order dina's head on the 2009 1/4 girl body without face up... the shipping adress is philippines... i want estimate price... thankyou verymuch
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SuperAngels  Reply: 16-06-11 10:45
Hi, dear friend, I've send the details through the email, pls check it by yourself~n__n~ Have a good day~
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godsblessedangel  Said: 16-06-07 11:12
Thank you for your investigation and I hope to hear from you soon in regards to the matter ...
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SuperAngels  Reply: 16-06-08 23:39
Dear friend, I've got reply from my manager, as we've agreed you about this, so we provide you the head with face up :) Please contact us through email. angell-studio-en@outlook.com Thanks and have a good day~
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