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savannahfaerie  Said: 16-08-23 11:39
Hiya! I was wondering what the status of my order was :) My order number is 20160706001674 :) Please have a good day! ^^
Reply
SuperAngels  Reply: 16-08-24 00:14
Hi, dear, the package is delivered, here is the tracking number :ea146962175cn you can track it at this site: http://www.ems.com.cn/english.html I think it can reach you there within 10 days~n__n~ Have a good day~
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Visitors  Said: 16-08-22 03:05
It's maybe a stupid question. Does exist the angell studio store in Beijing? Next week I'll be in Beijing.
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SuperAngels  Reply: 16-08-22 13:08
Dear friend, we do have an agent in Beijing, and here is the details:北京东城区广渠门南小街领行国际1号楼1单元504 Tel:13910903778, and pls noted, it's not opened all the time, so pls call it before you went there ^___^ Have a good day~
Message
brewsjoe  Said: 16-08-18 23:31
Morning! I was just wondering how my order was progressing? Very excited to receive my first Angell Studios doll. Thank you!!
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SuperAngels  Reply: 16-08-19 22:39
Hi, dear friend, the package will be sent when all the accessories prepared :) Have a good day~
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Visitors  Said: 16-08-17 08:59
Hello, dear. I wonder that I can order "62 cm girl ancient clothes/butterfly" outfit as 1/6 BABY SIZE. I need outfit size changed.
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SuperAngels  Reply: 16-08-17 22:28
Thanks for your inquiry, dear~ but we don't have this size of this outfit >___ < Have a good day~
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lalette  Said: 16-08-17 03:30
Hello, I just placed my order, number 20160817036139 and it gave me the failure message. I know there is an error on the website with this, and I was wondering if you could confirm that it was received. Thank you! :)
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SuperAngels  Reply: 16-08-17 22:28
Hi,dear~ yes ,payment is confirmed, thank you so much~
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smilesevily  Said: 16-08-13 15:05
Hello! I just made a payment for my order 20160710084592. Can you please confirm the payment?
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SuperAngels  Reply: 16-08-13 22:52
Dear friend, thanks for your payment, your payment si confirmed, and we'll prepare your package soon!!! Thanks so much, and have a wonderful weekend.^__^
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aquaria13  Said: 16-08-11 11:56
Hello again! I just got my order in the mail today! Everything is so beautiful! Thank you so much! (And thanks for the super fast shipping!)
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SuperAngels  Reply: 16-08-12 00:16
Wow, thanks for your kindess review, dear ~n__n~ I'm so glad to hear that you are satisfied with our products, have a wonderful week ~n__n~
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Visitors  Said: 16-08-10 23:02
hello i need to ask can u offer layaway payment? if so how long? and can i ask that she come with large bust instead or normal default??
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SuperAngels  Reply: 16-08-11 10:41
Hi, dear friend, thanks for your inquiry. As per to your questions of layaway, you can pay 30% of the total value first, and then pay up the rest within 90 days. Onve you send us the first payment, we'll start to prepare making your dolls. And it's ok you can choose her with large bust, or normal bust, you can make a note when you submit your order :) Have a good day~
Message
aquaria13  Said: 16-08-02 13:07
Hello! I just made an order and paid for it through PayPal but I got a strange message on your page saying it didn't go though... But it shows that it did on my end.. Did you receive my payment? Thank you for your time!
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SuperAngels  Reply: 16-08-02 13:42
Hi, dear, thanks for your support, your payment is confirmed :) There is something wrong with the link, so it shows failed. But don't worry, we've received your payment, and will prepare the package soon for you! Have a good day~
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Visitors  Said: 16-07-20 14:48
To add extra legs in matched resin to an order, how much would that cost?
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SuperAngels  Reply: 16-07-21 08:38
Dear friend, did you mean you want to add legs for your another order(need to color match)? could you send me the leg link? and in generally, it only cost extra 20 USD~ Have a good day~
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kaitiro  Said: 16-07-15 18:13
Hello. I have ordered Lucifer divine yesterday at 4pm and paid yesterday evening at 11pm. I haven't got e-mail about the shipping charge. So, can I pay the remaining amount of money later, when I'll get the e-mail?
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SuperAngels  Reply: 16-07-15 20:29
Hi, dear friend, sorry for being late, we noticed you paid the full payment. May I know if you want us to refund you the shipping fee? or purchase the goods that can also enjoy the 12% discount? Have a great weekend~
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ayatanne  Said: 16-07-15 04:49
20160715041340, It says failure to pay, but I have ten times more paypal balance than it is needed.
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SuperAngels  Reply: 16-07-15 20:28
Hello, dear friend, thanks for your support, we've confirmed your payment, and noticed you paid us twice, we will refund you the another one within 3 days! Sorry for this trouble! Have a great weekend!
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smilesevily  Said: 16-07-14 08:36
Hello I sent my first payment. My order number is 20160710084592. Can you please confirm it? Thank you!
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SuperAngels  Reply: 16-07-15 20:27
Dear friend, your first payment is confirmed, Have a good day~
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SuperAngels  Reply: 16-07-15 20:27
Dear friend, your first payment is confirmed, Have a good day~
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Visitors  Said: 16-07-12 22:02
I made an order and paid with paypal, but I received an error saying that there were &quot;insufficient funds&quot; on Angell Studio. However, when I checked Paypal, it said I had paid in full. Can I confirm payment? It's order # 20160712216677.
Reply
SuperAngels  Reply: 16-07-12 23:11
Hi, dear friend, your payment is confirmed, and I've also sent you an email about your order, as you can enjoy the summer activity :) Have a good day~
Message
Visitors  Said: 16-07-12 12:34
Do you still offer resin matching? If so, how much does that generally run? Would I be able to order a second pair of legs with a body?
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SuperAngels  Reply: 16-07-12 23:11
Hi, dear, yes, resin matching is available by us, and it will cost you around 40USD. I didn't get your meaning the second pair. Did you mean you want to order another pair of legs? that's ok :) Have a good day~
Message
kaalii  Said: 16-07-12 06:08
&gt;Hi, dear~ That's so lovely, yes, you can order ears in grey, but it will cost extra fee for both of them, it's about 6 usd for each pair of ears~ Have a good day~&lt; okay that's great ^^ how should i add them to my shopping card? can you just do it for me? i couldn't find the kimi and kimo bunny ears in your parts section.
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SuperAngels  Reply: 16-07-12 08:47
Dear~ you can order other ears in your shopping cart, and then make a note of what you want, then I'll change the price for you, but don't worry, I also will send you an invoice about it, so you can confirm what you order ^__^ Have a good day~
Message
kaalii  Said: 16-07-09 02:43
hi^^ i own a beautiful kimi and kimo in grey skin and wanted to get them both a second pair of bunny ears. would it be possible to buy one pair of kimi and one pair of kimo bunny ears in grey skin? i would gladly pay the price ^^
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SuperAngels  Reply: 16-07-09 10:00
Hi, dear~ That's so lovely, yes, you can order ears in grey, but it will cost extra fee for both of them, it's about 6 usd for each pair of ears~ Have a good day~
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cuteboy  Said: 16-07-07 15:24
Hello! I want to buy clothes worth of $350-400.00. The final price is so big that can I please have a layaway? I really want to buy lot of clothes together &gt;_&lt; Please?
Reply
SuperAngels  Reply: 16-07-07 20:54
Hi, dear friend, layaway is accepted by us. You can pay 30% of the total value first, and then pay up the rest within 90 days. When you submit your order, pls email us(angell-studio-en@outlook.com), we will send you a details invoice to you. You can pay according to that invoice~ Have a good day~
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Visitors  Said: 16-07-05 16:00
Did u riceived my payment 141.00 usd? because don,t have order confirmation!!! Pailin Puranaphan
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SuperAngels  Reply: 16-07-05 22:24
Hi, dear~ yes, it's confirmed already, pls check it again :) Thanks and have a good day~
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guapo95340  Said: 16-07-04 10:43
I would like to confirm my order then. Thank you!
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SuperAngels  Reply: 16-07-04 20:37
Dear~ Sorry the package hasn't been delivered, I've asked our warehouse for the reason and will let you know the update >___< Have a good day~
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