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Visitors  Said: 13-10-11 05:22
Hey AS I was wondering how much is your shipping fee to the UK? thanks ^_^
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SuperAngels  Reply: 13-10-11 08:56
Hi,dear~n__n~ the the package below 500g, then the EMS shipping charge will be 27USD, and airmail will be much cheap, if you buy one pair of shoes, it only cost you 6 or 7 USD~n__n~
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Visitors  Said: 13-10-11 05:20
Hi :) I was wondering do you sell the scarf in these pictures??? http://www.angell-studio.com/en/?product-2003.html
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SuperAngels  Reply: 13-10-11 08:54
Hi,dear~ really sorry we don't sell the scarf,and it's only made of lace ~ you can buy a 50*50cm lace,which can make you do several lace scarf ~much more cheap than you buy it~n__n~
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Visitors  Said: 13-10-10 07:29
H
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SuperAngels  Reply: 13-10-10 09:13
Hi,dear~Can I help you?~
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Visitors  Said: 13-10-10 07:29
H
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SuperAngels  Reply: 13-10-10 09:13
Hi~
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tehanu  Said: 13-10-10 04:53
Hello! I was mistaken in a Shpping method. Please, correct it on an avia. Order number:20131009196635
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SuperAngels  Reply: 13-10-10 08:59
Hi,dear~ did you mean you want the package sent by airmail?~ we will send you a new one~
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gksml93  Said: 13-10-09 15:14
I'm so sorry. I have a mistake to write my e-mail. My oder number is 20131003108070 and my e-mail adress is tjdrud0304@naver.com . Could you send the e-mail which include the shipment fee? THANK U.
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SuperAngels  Reply: 13-10-10 08:55
Hi,dear~ we have been sent it to you this morning~~Pls check your mailbox~n___n~ Have a good day~
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Visitors  Said: 13-10-08 18:39
hello I was wondering with the clothes,wigs eyes etc. when it says sold out does it mean temporarely out of stock or not carrying them anymore period. sorry for the silly question and thank you.
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SuperAngels  Reply: 13-10-09 09:06
haha,hi,dear, no, it's not silly questions~~ you are so funny~ and when we mark it sold out on the item's picture, it means the goods will be discontinued, not carrying them anymore~ Thanks for your support~Have a good day~
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gksml93  Said: 13-10-08 11:40
I order some products, and I am waiting that you sen the e-mail which have some information about the shipment fee. I want to know the payment of my order. When are you able to send the e-mail?
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SuperAngels  Reply: 13-10-09 09:04
Hi,dear~ could you tell me your order number so we can check it for you? and pls check the mailbox you write on our official website is correct, sometimes the mail we sent couldn't reach you there ~ Thank you so much~n__n~
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jackiejack90  Said: 13-10-04 23:45
Hello Angell-Studio! I was wondering if you accept layaway service, and if you do and I want to purchase your LE Claudia, how much will I need to pay (1st payment) how many payments are there too? Can you fill me in about shipping to Mexico too? Thank you very much for your time!
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SuperAngels  Reply: 13-10-05 09:50
Hi,m'dear~ the shipping charge via EMS to Mexico is 100USD, which is really expensive, and EMS calculate the shipping charge by the volume of the package, so we suggest you to pick more accessories to balance the shipping charge~ and about the Layaway, yes, it is accepted by us, you can pay 30% of the total value at first ,and pay up the rest within 60 days~n__n~ any questions pls feel free to contact us, Have a good weekend~
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romariole  Said: 13-10-04 17:38
Hello I wanted to know why my order (20130923029942) has not shipped or if this is the case why I have not received the tracking number. Best Regards
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SuperAngels  Reply: 13-10-05 09:47
Hi,m'dear~ so sorry but the order hasn't been shipped>__< we will urge our warehouse to prepare it as soon as possible, they are still in holiday now, we will mail you the tracking number when we ship it to you~n__n~ Have a good day~
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sorenka  Said: 13-10-03 23:07
Hello Angell Studio! I want to order several things from you. But I have some questions: 1. Do you have this product in silver frame color available? http://www.angell-studio.com/en/?product-2101.html 2. I want to buy 3-4 sets of 1/6 doll clothes, 1 Charm size shoe, 1 set of 1/4 doll clothes. Can you estimate the shipping fee for those items? Both EMS and Registered, if possible :) 3. If I add this item (70 cm pillow) plus all the things I buy in no.2 http://www.angell-studio.com/en/?product-969.html Do I need to pay more for shipping? By how many $ I must add shipping cost for adding the pillow? I am aware because the pillow is big while all the other items are small / can fit in an envelope Hope to hear from you! Will place my order immediately :)
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SuperAngels  Reply: 13-10-05 09:44
Hi,dear~ sorry for being late,we had The National Holiday last days, and here is the answers: 1. yes, we have this product in silver frame color; 2.you can submit your order to us, and mark that you want to know both EMS AND AIRMAIL shipping charge, we will send you an details invoice about it, and if you feel not agree with this invoice,you can tell us to cancel this order; 3.you can also add this to your cart and submit this order, we will send you again about the detials~n__n~ Thanks for your interest to us, have a good weekend~~
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gksml93  Said: 13-10-03 22:50
I want to buy the agi full set:).But I don't have any information about agi. AGI is made by resin which is same material of USD?. And then How long to make a agi ? '-' thank you. HAVE A GOOD DAY
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SuperAngels  Reply: 13-10-05 09:39
Hi,dear~ sorry for being late, we had a National holiday last days, and about the Agis, yes, they are made by resin which is the same as the dolls, and it will take us about 30 days to prepare them ,which is a long time ~ Have a good day~
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elfgutz  Said: 13-10-02 21:00
hey just wondering when and how much to pay for shipping? my order number is: 20131001139485
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SuperAngels  Reply: 13-10-05 09:38
Hi,m'dear~ sorry for being late, we had the National Holiday last days, which delay the reply date >o< we will send you an invoice about it~n__n~ Have a good day~
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Visitors  Said: 13-09-29 23:19
Can I ask how many more sets of the deer western 1/3 set is left? This one http://angell-studio.com/en/?product-2364.html Thank you?
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SuperAngels  Reply: 13-10-05 09:36
Hi,m'dear~ don't worry,it will still in stock for quite a long time we suppose, and our storage apartment didn't work today, so I don't know exactly number of the deer western 1/3 set~ Have a good day~
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Visitors  Said: 13-09-29 10:24
Hello, I'm a little confused about 71,5 cm boy's neck circumference. At Tristan's site stands that his neck circumference is 10,5 cm, but on HuaXi's site - that the same neck circumference is 11,5 cm. These boys have the same body, so can you tell me which neck circumference is right for the 71,5 cm boy's body - 10,5 cm or 11,5 cm? Thank you!
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SuperAngels  Reply: 13-10-05 09:34
Hello,m'dear~ we suppose we made a mistake about the data, 10.5cm is the correct one, and here is the details data of the body : http://angell-studio.com/en/?product-300.html and we will ask our Information Department to change the data after they come back to work tomorrow~ thank you~~
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bavarica  Said: 13-09-24 20:57
Just to confirm that order 20130924101377 has been paid for by paypal. Thank you!
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SuperAngels  Reply: 13-09-25 09:38
Hi,dear~thank you so much for your support, your payment has been confirmed~n__n~ and this clothes has been sold out, we need to make it by hand, which may delay the shipping time, but we will mail you the tracking number when we ship it to you~if you have any questions, pls feel free to contact us~Have a good day~
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turbow  Said: 13-09-23 23:46
Hello, I wonder why my order hasn't been shipped out yet. It's been a month already. It's way too long for just clothes.
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SuperAngels  Reply: 13-09-24 09:23
Hi,dear~ the dress is a pre-order, and our factory told us that the arrival time is Sep.20th, but there is something delay happened to them, and I just asked them about it, they told us they will finished within 3 days, and we will urge them to send the package to you asap. Thank you for your patience ~n__n~ Have a good week~
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Visitors  Said: 13-09-22 22:55
Are your dolls made from french or environmental resin???? ^_^
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SuperAngels  Reply: 13-09-23 09:00
Hi,dear~the dolls in our store are all made of French resin which can slow down the yellowing speed~~Have a good day~
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luluchannnn  Said: 13-09-20 17:03
Hi, I'm just wondering if you do not ship to Brunei Darussalam? Regards
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SuperAngels  Reply: 13-09-21 10:23
Hi,m'dear~n__n~ yes, we can ship to Brunei Darussalam~ Have a great weekend~~
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Visitors  Said: 13-09-20 02:37
Hey AS I'm just curious is Michael http://www.angell-studio.com/en/?product-2318.html made from French resin or Korea resin? Thanks a bunch ^_^
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SuperAngels  Reply: 13-09-21 09:46
Hi,m'dear~ all dolls in our store shop are made from French resin,which can slow the yellowing speed~ n__n~ Sorry for being late, we had a Mid-autumn holiday last two days, have a great weekend~~

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