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dovahbrine  Said: 14-03-31 09:50
My shipping is 0... That doesn't seem right. I am buying WG44010.
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SuperAngels  Reply: 14-03-31 14:57
haha, dear~n___n~ we've calculate the shipping fee and send you an invoice now, pls check it ~
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Visitors  Said: 14-03-26 16:39
Hello there, I'd like to order some things from your site but can't find any listings of shipping costs ect. How much would the total shipping costs to Germany be? Do you also get mobile phones for sale into your shop? Will there be additional taxes in Germany? Some freind told me I have to pay extra when ordering dolls and accesoires. Thanks for answering all my questions. yours, Nicole
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SuperAngels  Reply: 14-03-27 11:43
Hello, dear friend~n___n~ sorry for being late, we need to know the items you want to order,and then calculate the shipping charge for you. after you submit your order, we will send you an invoice ~ we are sorry but we don't get mobile phones for sale, and about the total value, it include the goods price + shipping charge+ paypal fee. we will mark 15$ on the mail paper which may avoid the taxes ~~any problems pls feel free to contact us ~ have a wonderful day~
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xionnguyen  Said: 14-03-25 10:10
Hello, Lemon from Facebook told me to give you guys my order number:20140102030963, since I did not receive the tracking number after the Hilda doll face-up picture was sent 2-3 weeks ago. I have already fully paid for the doll already.
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SuperAngels  Reply: 14-03-25 10:24
Hello, dear~n___n~ sorry for being late >_< we will send her to you within 3 business days ,have a great day~~
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pokiesora  Said: 14-03-23 06:59
Hello, I am having difficulty paying for my order on pay-pal and it says that its having difficulty with your site. 20140323060444 is the order number. I'd love help with this, please.
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SuperAngels  Reply: 14-03-24 09:11
Hello, dear~sorry for being late,the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Thank you so much ,have a good day~~
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kavarr  Said: 14-03-22 09:22
Hi I just paid $29 for order 20140321206824 with paypal (Transaction ID 6L712601PT078363M.
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SuperAngels  Reply: 14-03-22 12:52
Thank you soo much for your support, the payment is confirmed~
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animerock  Said: 14-03-21 23:52
HI I was wondering when will you sell Tusu?
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SuperAngels  Reply: 14-03-22 09:22
Hello, dear ~n___n~ thank you for your support, Tusu is a limited doll, and he has been discontinued last year ~
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renocha13  Said: 14-03-14 18:51
Hi, I'm planning to buy one 1/3 doll..but before that, i would like to know the difference between Zhen and Bai Ning. Is the difference in their ears or something else? Thanks :)
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SuperAngels  Reply: 14-03-17 10:06
Hello, dear~n__n~ yes, only their ears are differnet~I'm sorry for being so late >_< and if you have any questions you can contact angell-studio-en@outlook.com they will reply to you as soon as possible~^___^~
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jeenoo  Said: 14-03-13 15:23
Hello, AS! I'm only here to check on my order number 20140126137131. I ordered on 26 Feb. and it's still not shipped yet D: is there a problem?
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SuperAngels  Reply: 14-03-14 09:19
Dear~so sorry for being late, all things are prepared, they will send your package to you next week, and will send you the tracking number~n___n~
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Visitors  Said: 14-03-13 12:27
Hello, Angell-Studio. Will this wig be made in dark brown in the future? [http://www.angell-studio.com/en/?product-1477.html] Thank you.
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SuperAngels  Reply: 14-03-14 08:45
Hello, dear~n___n~we are not sure about it, but we will reflect your suggestion to our related apartment, and they will check it and decide whether they will do it or not~^__^~
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damasquerade  Said: 14-03-12 09:05
Hello, I've just made payment for my order of 1/4 hands. Thanks ^^
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SuperAngels  Reply: 14-03-12 16:13
thank you dear~n___n~ the payment has been confirmed~have a good day~
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Visitors  Said: 14-03-11 11:48
How long do you usually take to make the dolls? I'm interested in Dancing Cassie alot but i'm unsure as to when i should buy or if i should at all. I have yet to decide what 1/6 doll to get.
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SuperAngels  Reply: 14-03-12 08:51
Hello, dear friend, it will take us about 45-60 days to finish a doll with her face up ~ If you don't want the face up, it will take shorter time about 30-45 days~ Cassie is a cute girl, many friends like her, oh, did you see Cassie SP, like a sleeping angel,hahahaha~~any problems pls feel free to contact us:angell-studio-en@outlook.com
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Visitors  Said: 14-03-11 09:14
Hello, sorry for bothering you , but I'd like to know do you offer lay away plan and how many month do you get to pay? Best regards, Gigi
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SuperAngels  Reply: 14-03-11 09:53
Hello, dear~n___n~yes, we do accept layaway, you can only pay 30% of the total price,and then pay up the rest within 60 days~ you can send us the payment through paypal or west union~any problems pls feel free to contact us:angell-studio-en@outlook.com ~
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hikaru  Said: 14-03-09 03:14
Order Number:2014022 Hi, I bought 1/3 elegant blue&amp;pink bow high-heel shoes. I would like to know if you alredy shipped my order. Do you have a tracking number please? I await your kind anser. Bye Chiara
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SuperAngels  Reply: 14-03-10 10:05
Hello,dear~ could you send the order number to angell-studio-en@outlook.com ?~ thank you, and pls add the right order number~Have a great day~
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pegapup  Said: 14-03-08 10:54
Payment for my order has been sent via Paypal! Thank you! Candy
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SuperAngels  Reply: 14-03-10 10:04
Hello,dear Candy, your payment has been confirmed~thank you so much~n___n~
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animerock  Said: 14-03-08 00:21
HI angell-studio, I want to know do you offer Lay away plan and what is the max month to pay for the item? Best regards, animerock
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SuperAngels  Reply: 14-03-08 08:38
Hello, dear~n___n~ yes, layaway is accepted by us, and you only need to pay 30% of the total price at first,and then pay up the rest within 60 days~^___^~ Have a great day~
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yuna2010  Said: 14-03-06 10:01
Hello, my order# is 20140306035942 and I would like to know the Ems shipping cost. So I can make the payment at once. Thank you.
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SuperAngels  Reply: 14-03-06 21:04
Hello, dear~n___n~ sorry for being late >___< we will send you an invoice later ,if you haven't received it, could you check your junk mail or the mailbox you registered in our website? thank you in advance~~
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Visitors  Said: 14-03-05 17:42
This is my first time ordering from your company and I am not familiar with your delivery times. When can I expect shipment order 20140215046785? Thank You Connie
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SuperAngels  Reply: 14-03-06 21:03
Hello, dear~ Our english staff go to Shanghai recently, could you contact her through mail:angell-studio-en@outlook.com and she will check it after she come back tomorrow~n___n~
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Visitors  Said: 14-03-05 11:07
Hello, sorry for kinda strange question. My bjds &quot;live&quot; mainly in their boxes and that's why boxes are very important for me, so I'd like to ask - if I'll order the 70 cm body only, will this body's box manage to fits not the body only, but the whole doll with the head (after I put the head on the body)? Thank you!
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SuperAngels  Reply: 14-03-06 21:02
Hello, dear~ sorry for being late, did you mean if you order only 70+ body ,the box we send to you can fit 70+ body with his head?~ it's totally fine, the whole doll can be put in the box~n___n~
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Visitors  Said: 14-03-04 22:51
Hello, I just saw that you offer a custom make-up! Would it be possible to order Charm HongLee head with this limited HongLee face-up?: http://www.angell-studio.com/en/?product-2222.html Thank you!
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SuperAngels  Reply: 14-03-05 10:14
Hello, dear~ yes, you can order his face up~any problems pls contact angell-studio-en@outlook.com ~
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Visitors  Said: 14-03-04 22:36
Dear Angell-Studio, I'd like to ask which make-up does wear this HongLee?: http://www.angell-studio.com/en/?product-2467.html Is this HongLee Fox King make-up?: http://www.angell-studio.com/en/?product-2228.html And one more question - is this possible HongLee head fits 70+ cm body? As I see, Hong Lee head is available to sell separately, I'd like to order this head separately and I'd like to order 70+ cm body for him because I definitely love this taller body. Thank you!
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SuperAngels  Reply: 14-03-05 10:13
Hello,dear friend, it's another face up, if you want , we can make this face up for you, just make a note when you submit your order~n___n~ his head can fit 70+ body~ and yes, you can buy his head seperatly,haha~any problems pls let us know, our mailbox: angell-studio-en@outlook.com ~

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