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Visitors  Said: 13-10-30 15:00
Dear Angell-Studio, in December I'm going to order 70 cm+ (70 cm) YanDi. Sorry that I'm asking about it now, but I'm curiuos do you have some plans for Christmas Event which involved buying a 70 cm doll (I mean, some free head event for example)? And will I be able to take part in the promotion (if there will be some, of course) if I'll order YanDi in a layaway? Thank you!
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SuperAngels  Reply: 13-10-31 08:37
Hi,dear~n__n~thanks for your interest in advance, in generally speaking , we will held a Christmas Event, but we don't know the details at present~ We haven't received any notification as far ~>_<~ Have a good day~
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Visitors  Said: 13-10-29 23:24
Hello, Is it available to have layaway for fullset Trick doll?And if yes,what conditions can be? Thank you,dear
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SuperAngels  Reply: 13-10-30 08:57
Hi,dear~ yes, layaway is accepted for fullset Trick doll ~and you can pay 30% of the total price,and pay up the rest within 45 days, if you have any questions pls feel free to contact us at any given time~n__n~
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bente  Said: 13-10-29 16:09
Hello, I would like to pay this order through Pay pal, but there seems to be a problem with your accvount. Please inform me what to do so that the order can be affectuated as soon as possible. Sincerely Bente Jacobsen
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SuperAngels  Reply: 13-10-29 17:02
Hi,dear~ sorry for being late >_< we will send an invoice to you as soon as possible, and our paypal account is angell-studio@hotmail.com thank you for your support to us, have a good day~
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Visitors  Said: 13-10-28 21:06
If you buy a doll fullset with face-up do we then have to apply the eyelashes ourselves or is that included in the face-up? Thanks ^_^
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SuperAngels  Reply: 13-10-29 08:55
Hi,dear~ the eyelashes is included in the face-up~n__n~ Have a good day~
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jeenoo  Said: 13-10-27 12:39
Hello. I have paid for my Short Golden Wig three days ago but I see my order still has &quot;Awaiting Payment&quot; next to it…is there a problem? I already received your invoice and paid via PayPal and saw that you successfully received the money. Is there another problem with my order? D: please let me know Thank you
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SuperAngels  Reply: 13-10-28 09:55
Hello,m'dear~ don't worry, May I have your order number, so I can check it for you~ Thank you so much in advance~ and you also can contact angell-studio-en@outlook.com ~
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Visitors  Said: 13-10-25 12:45
Why isn't there an option to order QingXue in suntanned skintone, when you have pictures of her head in suntan skin here?: http://angell-studio.com/en/?product-2213.html She looks sooooo beautiful in tan!
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SuperAngels  Reply: 13-10-28 09:54
Hi,m'dear~ that Suntanned Qingxue is just for show ~ It's a coorperation between we-Angell Studio and another game company which ownes the copyright of Qingxue, but they don't agree us to sell Qingxue in suntanned skintone, so we couldn't do it , we also feel so pity about it >_< Thanks so much for your interest~
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Visitors  Said: 13-10-24 23:44
Hello! I`ve found in your shop magnificent outfit! I can see my doll only in it! http://www.angell-studio.com/en/?product-2324.html But can you help me by answering several questions? I can`t understand what &quot;Restock&quot; status means. There is no more items? I can`t order it? Or it means that the item is pre-order? It will be start making after payment? Or it will be in stock in future? In such case can you tell me, please, when? Sorry for so many questions ^___^ Wish you a great day!
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SuperAngels  Reply: 13-10-25 08:50
Hi,m'dear, Restock means the goods is sold out at present ,but will be restock in the future; and it's instock now ~n__n~
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jeenoo  Said: 13-10-24 20:09
Hello, I'm sorry to post a new message. I don't know how to reply on the same one D: I just made a payment via PayPal for my Short Golden Wig. I sent it to your email. I hope you get it soon and proceed with my order &lt;3 Thank you
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SuperAngels  Reply: 13-10-25 08:45
Hi,dear~sorry for being late, we will make an invoice to you soon~n__n~
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Visitors  Said: 13-10-24 13:39
Hello AS, Please tell me your email address to contact. I'd like to send the doll head to re-make up. So I need to talk about make up detail because your company changed to new artist and I don't know your new artist can do re-make up like the same or not. Thanks.
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SuperAngels  Reply: 13-10-25 08:44
Hello,you can contact angell-studio-en@outlook.com and they will reply to you as soon as they see your mail~Have a good day!
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jeenoo  Said: 13-10-24 02:43
Hello, I'm trying to pay for the (1/3 short golden wig) that I have ordered, but I keep getting an error. I'm trying to pay using PayPal and it says that there is something wrong with the (merchant's PayPal). How can I send you the money? Please tell me how to fix this. Thank you.
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SuperAngels  Reply: 13-10-24 08:54
Hello,m'dear~ we will send you an invoice, and you can pay it after you received~n__n~ and our paypal account is angell-studio@hotmail.com Have a good day~
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dotnena  Said: 13-10-23 04:08
This is a message I got when Paying for Order number:20131023047749 We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the &quot;Ask Seller a Question&quot; link on the listing page. When you have the correct email address, payment can be made at www.paypal.com. Your purchase couldn't be completedProcessed by There's a problem with the merchant's PayPal account. Please try again later.
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SuperAngels  Reply: 13-10-23 09:19
Hello,dear~n__n~ we've sent an invoice now, pls check your mail~ and our paypal account address is angell-studio@hotmail.com ~ If you have any questions,pls contact angell-studio-en@outlook.com ~Thank you~
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zoziejane  Said: 13-10-21 19:36
Hi! Are you able to tell me roughly how much it would cost to send an outfit to Australia? I was just wanting a simple shirt, no specific type. Thanks!
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SuperAngels  Reply: 13-10-22 08:35
Hello,m'dear~sorry for being late,shipping charge via EMS to Australia is 21 USD, if sent by airmail,the shipping charge is about 7USD ~Have a good day~
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Visitors  Said: 13-10-21 05:55
Hi AS Quick question what size eye does your Michaels take?? Thanks ^^
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SuperAngels  Reply: 13-10-21 09:16
Hello,m'dear, sorry for being late, the eye size of Michael, you can choose 16mm, it suits him well~ Have a good day~
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wyntormoon66  Said: 13-10-21 01:40
Hello, I just bought the full set demon of Trick, with body blushing, face and all of the accessories. PLEASE INCLUDE THE TREAT HEAD, AND IS THERE ANYWAY TO GET THE TREAT HEAD FACEUP?? I ALSO NEED FULL PRICE FOR THE SHIPPING. ANY PAYING THROUGH PAYPAL. THANK YOU.
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SuperAngels  Reply: 13-10-21 09:14
Hi,m'dear~ Thanks for your support to us, we have sent an invoice to you today morning, we will add the Treat's head into our inner system, and we also can face up Treat's head for free, but from another artist of us, you can tell us simple require, but pls don't too much complex~n__n~ and after she made it, the face up can not be changed anymore>_< Thanks again for your support~ Have a good day~
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Visitors  Said: 13-10-19 21:08
Do not know that Angell Studio Korea shop is halted and by this side account City Bank 113-07852-266-01 Account holder : Received 350,000 won by National Agricultural Cooperative Federation Gwakwonjeong to preface Roh 9/25 00 : 38 : 05. Angell- studio - I did severial times refund request to en@hotmail.com mail Raise as answer does this way because is not please confirm and pay back It is money which do jolly-boat for that so large amount. Request Refund
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SuperAngels  Reply: 13-10-21 09:07
Hello,m'dear, sorry for being late, we will ask our financial staff to check it ,and after that they will make a refund for you~n__n~
Message
Visitors  Said: 13-10-19 21:07
Do not know that Angell Studio Korea shop is halted and by this side account City Bank 113-07852-266-01 Account holder : Received 350,000 won by National Agricultural Cooperative Federation Gwakwonjeong to preface Roh 9/25 00 : 38 : 05. Angell- studio - I did severial times refund request to en@hotmail.com mail Raise as answer does this way because is not please confirm and pay back It is money which do jolly-boat for that so large amount. Distance syntax that raise turning translation machine can not guess right and raise with the Korean version. Angell Studio Korea 샵이 중단될 것을 모르고 이쪽 계좌로 씨티뱅크113-07852-266-01 계좌주: 서문 로 9/25 00시 38분 05초에 농협 곽원정으로 350,000원 입금했습니다. Angell-studio-en@hotmail.com 메일로 수차례 환불 요청을 하였으니 답장이 없으셔서 이런게 올립니다 확인해 주시고 환불해주세요 저한테는 너무나도 큰 금액에 소정한 돈입니다. 번역기 돌려서 올리는 거리 문법이 안맞을수있어서 한글본이랑 같이 올립니다.
Reply
SuperAngels  Reply: 13-10-21 09:06
Hello,m'dear~ sorry for being late, our mail box is angell-studio-en@outlook.com now, could you tell us your order number that you placed in Korea website? and after we confirmed, we will ask our financial staff to make a refund for you~ Thank you so much for your support to us~
Message
vilvarinven  Said: 13-10-15 19:02
Hello! Tell me please, how much will cost shipping to Russian Federation of Trick fullset http://www.angell-studio.com/en/?product-2433.html and additional Treat http://www.angell-studio.com/en/?product-2435.html head? Thank you!
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SuperAngels  Reply: 13-10-16 09:12
Hi,dear~thanks for your support at first, and it will cost 58.2 USD via EMS to Russia~ oh, by the way, you can get 8% discount of the goods value today~
Message
fairysugar  Said: 13-10-13 15:48
Hello! What does Stock Status: Restock mean? Thank you. :)
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SuperAngels  Reply: 13-10-14 09:23
Hi,dear~ it means it's sold out temperately, we will restock this clothes when our factory made it~n__n~
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Visitors  Said: 13-10-13 08:26
Dear Angell-Studio, can you tell me, which resin colour is Hua-Xi on this photo (I took it from your DA site)?: http://angell-studio.deviantart.com/art/New-outfit-bathrobe-193002879 And can you tell me which wig does he wear on this photo? Thank you!
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SuperAngels  Reply: 13-10-14 09:22
Hi,dear~sorry for being late, we had a weekend rest last two days >_< the resin in this picture is solid butter~ about the wig, feel soo sorry but it has been sold out...
Message
Visitors  Said: 13-10-11 14:56
Hello! I was wondering how much the shipping would be for this bow http://www.angell-studio.com/en/?product-2322.html to Finland? If possible, could I get a quote for both EMS and airmail? Thank you!
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SuperAngels  Reply: 13-10-14 09:16
Hi,m'dear~ here is the detais: goods price: 38 USD shipping charge via EMS to Finland: 35USD Paypal fee: 3.3 Total price: 76.3 USD Or Goods price: 38 USD Shipping charge via Airmail to Finland: 20 USD Paypal fee: 2.7 USD Total price: 60.7 USD Hope it helped you a little~ and EMS calculate the shipping charge by the package's volume, so we suppose if you choose EMS, you can choose some little accessories to balance the shipping charge~ any questions pls feel free to contact us, our hotmail is angell-studio-en@outlook.com ~

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