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Visitors  Said: 14-05-13 03:40
Hi, I live in the UK and I was wondering how long it take for products to ship and arrive in total?
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SuperAngels  Reply: 14-05-13 08:49
Hi, dear friend, if you order a doll, then it would take about 45-60 days for us to finish the doll, and send it to you, the total time would be 59-74 days. If you order accessories, and all the accessories are in stock, then we can send it to you within 3 business days. and the total time would be two weeks ^_^ but if one accessory don't in stock, then it would be delay the shipping time ~>__<~ any problems pls let us know ~have a good day ~n___n~
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Visitors  Said: 14-05-12 04:30
Hi, I want to know if possible to have a picture Qinglin sun-tanned if possible with make-up? Thanks!
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SuperAngels  Reply: 14-05-12 10:53
Hello, dear friend, yes, you can order Qinglin sun-tanned, but you need to order this one :http://angell-studio.com/en/?product-1325.html and I suppose you can order one little things to make the value reaches 500 USD, then you can get a free face up for her ^___^ ( sorry for being late, my dear friend, we just had a weekend rest >_<~)
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fated麟  Said: 14-05-08 17:55
Is it only possible to pay with PayPal? Is there other paying method?
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SuperAngels  Reply: 14-05-09 08:46
Hi, dear friend, yes, west union is also available ^___^ details pls contact angell-studio-en@outlook.com ~
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sakura  Said: 14-05-05 22:16
Hi, Please confirm you have received my PayPal payment of $20. Also, do you know when my order will ship? Thank you ^^
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SuperAngels  Reply: 14-05-06 09:32
Hello, dear friend, your payment is confirmed ! and the item is in stock, we only need to wait the deliver come to us here to pick up the package and send it to you ^___^
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Visitors  Said: 14-05-05 12:20
Would there be any way to get andrea pink head on a girl body instead of a boy body??? Thank you~
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SuperAngels  Reply: 14-05-06 09:19
you can order Andrea separately, you can order Andrea's head in pink : http://angell-studio.com/en/?product-655.html ; and then choose a body you like in the same skintone, we suppose 62cm female body would be good for Andrea ^___^ any problems pls let us know ~
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Visitors  Said: 14-05-04 22:50
Hey AS I am having some problem login in I've put in my username and password but it says it is incorrect. Is it possible for you to reset my password please :)
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SuperAngels  Reply: 14-05-05 09:32
Hello, dear friend, we 've just changed the password for you, and it's 12345687 ~~
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Visitors  Said: 14-05-04 01:03
Hello again, and thank you for answering my previous question about your Ebay dealer.:) I have another question. What size jointed hands are best for Charm Leo? 1/3 size or 70+ size? Thank you!
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SuperAngels  Reply: 14-05-04 09:37
70+ size would be perfect ^____^
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nschroeder  Said: 14-05-03 00:20
Ayaliz is wonderful! I do have one question. Did you use different Anime eyes for the picture? Those don't look like the ones in the Full Set. I want to be sure I am getting the ones pictured with Ayaliz full set. I have emailed several times, but I didn't get a response. I don't even get the auto response. It may be my email provider!
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SuperAngels  Reply: 14-05-03 13:19
Anime eyes are the same ^___^ we mailbox is angell-studio-en@outlook.com ~~
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Visitors  Said: 14-05-01 11:17
Hello, is the Ebay user happylife998 one of your authorized dealers? Thanks!
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SuperAngels  Reply: 14-05-03 13:19
Hi, dear friend, yes, that's our authorized dealer, you can order goods from her ^____^
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meilachan  Said: 14-04-30 23:41
Hi! I made the order the 17th march-2014, and I made the payment the 19th March, but I don't know nothing of my order. Is my bjd's first order so I don't know how much time usually delay it this type of orders! Thank you very much! ^^
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SuperAngels  Reply: 14-05-03 13:14
Hello, dear friend, May I know your order number, so I can check it for you ^___^
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selenae  Said: 14-04-27 08:08
Hello! I was wondering if I could see photos of all the skintones you offer side-by-side? I have my eye on Andrea, but I'm not sure of what skin color I want to order him in. Thanks!
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SuperAngels  Reply: 14-04-28 10:01
Hi, dear friend, here is the skintone comparison: http://www.angell-studio.com/en/?article-100.html Hugs~
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Visitors  Said: 14-04-27 03:43
Hello, could you tell me how much will be the shipping fee for sending this 1/3 wig to Poland? And how much will be the PayPal fee?: http://www.angell-studio.com/en/?product-2116.html Thank you!
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SuperAngels  Reply: 14-04-28 10:00
Hello, dear friend, if you choose airmail ,it would cost you about 7 USD,and the paypal fee would be 1.5 USD, total fee would be 30.5 USD ^___^
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Visitors  Said: 14-04-25 11:16
Hello, I was wondering if you'd allow custom skintone again like on this page? http://angell-studio.com/en/?product-831.html I wanted to buy an Adam head in paper white resin but I see this service is sold out. :( Thank you!
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SuperAngels  Reply: 14-04-25 14:58
Hello, dear friend, you can choose this option:http://angell-studio.com/en/?product-1463.html Have a good day~
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Visitors  Said: 14-04-24 20:14
Hello! I am a BJD buyer and I saw there is a recast seller on Facebook.com whose shop name is JACTA. http://www.facebook.com/pages/JACTA-Shop-Ball-Joint-Doll-BJD/616511948386923 This shop claimed that they order GENUINE dolls from China (but many customers said those dolls are fake or recast) and now the shop owner is angry and claimed that the &quot;original company&quot; or &quot;headquarter&quot; of AS-Doll said his registration for being official Thai dealer of AS-Doll is rejected because AS-Doll Thailand (current dealer?) refused his registration. He claimed that he contacted headquarter and got a reply that his registration is rejected so he cannot directly order or deal with you (AS-Doll) for Thai customers. His angry message about AS-Doll Thailand refusing his dealership is now deleted but someone took a screenshot here: https://fbcdn-sphotos-e-a.akamaihd.net/hphotos-ak-frc1/t1.0-9/10151137_643315399056806_2148595955727519957_n.jpg Is it true that this man contacted AS-Doll headquarter and received that answer? I wonder if he is lying. Many customers bought dolls from him but they are recast dolls, not original dolls. Many customers don't know that he sells copied dolls.
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SuperAngels  Reply: 14-04-25 14:59
Hello, dear friend, we don't have any Thailand agent at present.and that shop owner is also not our agent/dealer. we reject his agent application because our friend report that he sold recast dolls. one of our friends told us he's selling our company's products, without our permission. it's definitely illegal. we are urging him to remove our company's products from his shop page now ! Thank you for telling us about this !We believe things will move in the right direction ! Have a good day ! Yours Angell Studio
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alynnrucker  Said: 14-04-24 06:30
Hello! I am trying to pay for my order, but paypal is telling me there is a problem with your email for paypal. :( What should I do?
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SuperAngels  Reply: 14-04-24 08:43
Hi~dear~the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Thank you~^__^~
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jejung33  Said: 14-04-21 23:47
Hi! I know this item was sold out due to limited edition but I really love it so much so I'm wondering if you will restock this item again? or make a set for me as I really love the outfit and will pay for it . http://angell-studio.com/en/?product-2144.html Thank you so much for your time
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SuperAngels  Reply: 14-04-22 09:06
So sorry dear, we couldn't find the similar material of this dress so we have to let it off the shelf >___< maybe you can go to some bjd forum and see if someone want to transfer his or hers ~~
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Visitors  Said: 14-04-15 02:20
The new version of Flash is 11.9.900.152, the last one was 11.9.900.117 #8 what happened to 118 through 151? And why so many segments? &lt;a href=&quot;http://www.ddgoshop.com/&quot;&gt;filemaker server&lt;/a&gt;
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SuperAngels  Reply: 14-04-15 08:47
sorry dear friend, I suppose you got the wrong mailbox from them, I want to explain it for you, but I finally find that I've no idea about this area ╮(╯_╰)╭
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Visitors  Said: 14-04-10 18:01
Hi! Can you please tell me which doll is this sweetie on the picture with the Agis? http://www.as-doll.com/aspic/PT003/3.jpg
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SuperAngels  Reply: 14-04-11 10:57
This baby is Cassie ^___^ you can search Cassie in our official page, she has many different styles ~
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Visitors  Said: 14-04-05 23:35
Hello, I'm thinking about purchasing Kimi. But I was wondering if I could do layaway. If so, how would I go about doing that? Thanks and hope to hear from you soon.
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SuperAngels  Reply: 14-04-05 23:58
Hi, dear friend, yes, layaway is accepted by us, you can pay 30% of the total price, and pay up the rest ~ when you receive an invoice from us here, you can just pay 30% of the total value to us, and make a note that you want a layaway, it will be ok ~ any problems pls let us know~
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pegapup  Said: 14-04-02 14:23
Hello! I was wondering if you could tell me when I could expect my order to be shipped? I just ordered clothing, a pair of shoes and the maniquins. Thank you for your help in this matter. Candy
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SuperAngels  Reply: 14-04-04 09:00
Hello, dear friend, we've checked your order, one clothes of Diaochan need to be prepared until April,15th ,thank you soooo much for your patience

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