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Visitors  Said: 13-12-01 21:42
hi dear...yesterday (30-november-2013) we have ordered an order to kuwait (sandra and the white fox honglee) and it says "congrats your order have submitted" and then "please dont pay it once..wait for us to give you information" something like that...and we didnt pay..this is our 1st time ordered from angell studio..so we dont know what to do..the order number is 20131201022898 ... (((NOTE: contact us with my father's gmail..you'll see his gmail account..yeah tell him about what should we do next..and please DONT contact us throw my email account @fatoom (can't say )! no but contect us with my FATHER'S gmail....)) and yeah thank you for spending your time reading my message...mr.angell studio...and hope you understands what i mean..and thank you..
Reply
SuperAngels  Reply: 13-12-02 09:43
Hi,dear~ sorry for being late, we had a weekend rest last two days >___< and don't worry we will send you an invoice of your order, and is this email address: baselalnassar@gmail.com after you pay the payment ,we will start to prepare your order, and it will take us about 45-60 days to prepare it, which is really a long time ~ then we will send you a face up pictures of your doll, after you confirmed, we will send the package to you~n__n~ Have a wonderful week~~
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Visitors  Said: 13-12-01 17:31
Hi...how long It'll take with EMS to arrive to Kuwait?? For example if I bought it yesterday ( I didn't bought anything heheh just asking )
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SuperAngels  Reply: 13-12-02 09:39
Hi,dear~it will take about 2 weeks to reach you there, but it's now at the end of the year, so EMS maybe a little busy, and take more than 2 weeks~>___<~ Have a good day~~
Message
angelene76  Said: 13-11-28 20:20
Hello, I just sent via PayPal my 1 payment in a layaway for an order nr 20131128135063 (Yan Di Butter with face-up and 1 pair of 16 mm ice-blue eyes). I'd like to make payment in a 60 days layaway, as the 1 payment I've sent 321 USD. My PayPal address is: abel00@poczta.onet.pl Can you kindly confirm my payment? And please, make my boy in a solid butter resin, I don't remember did I mark that I want him in solid butter resin (not in translucent because I really don't like translucent resin), thank you! Angelene76
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SuperAngels  Reply: 13-11-29 08:59
Hello,m'dear~ thanks for your support, we just checked our paypal account, and your 1st payment has been confirmed~ and don't worry about the skintone, we will make the solid butter for your Yan Di, Have a wonderful week~
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Visitors  Said: 13-11-28 15:23
Thank you for getting back to me! How much would airmail be though, for an item 140.00 g shipped to 19124?
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SuperAngels  Reply: 13-11-29 08:56
Hi,dear~ did you mean ship to USA?~ the airmail box would be about 8 USD if choose by Airmail ~
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Visitors  Said: 13-11-28 09:47
How long would it take for one of the small pet series animals to reach me in Virginia, USA?
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SuperAngels  Reply: 13-11-29 08:55
Hi,dear~ it will take us about 20 days to prepare the little animals,and it will take 2 weeks to reach you there if you choose EMS~n__n~ Have a good day~
Message
Visitors  Said: 13-11-28 06:27
Hello. I was wondering how much shipping would be for one doll outfit to 19124 in the USA? I don't want to purchase it and find out the shipping later. I might not be able to afford it.
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SuperAngels  Reply: 13-11-28 09:01
Hi,dear~ did you mean a outfit?~ in generally speaking, it will cost you 23 USD if sent by EMS; but if the weight of the outfit above 500g,then it will be 31.5USD, by the way, we are helding a X'mas Event, here is the details: http://angell-studio.com/en/?article-112.html Have a good day~
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jeenoo  Said: 13-11-27 01:47
Hello I wanted to ask, how long does the air mail shipping take? Because I ordered a wig on the 24th of October and I still did not receive it. Does it take about 2 months? Thank you
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SuperAngels  Reply: 13-11-27 09:18
Hello,m'dear,in generally speaking, it will take about 25 days, could you tell me your order number,so I can check it for you?~ and here is our email address: angell-studio-en@outlook.com you also can contact us through this mail,we will reply to you as soon as possible~~
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ladynarr  Said: 13-11-26 16:13
Hello! I would love to place an order end of this week, but I cannot find my country in the list. Is it possible to add Estonia (Europe)? Thank you and have a good day!
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SuperAngels  Reply: 13-11-27 09:15
Hi,dear~ that must be our system problems,and the system don't have >____< but don't worry, you can write your correct address in the remark when you submit your order~ thank you so much in advance~Have a good day~~
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dementia  Said: 13-11-26 15:16
Can you also pierce my doll's ear? Order 20131126142905
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SuperAngels  Reply: 13-11-27 09:14
Hi,dear~ yes, we can pierce your doll's ear, you can add this [ http://angell-studio.com/en/?product-822.html ] to your shipping cart and submit it to us~~Have a good day~
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dementia  Said: 13-11-26 15:08
Hi. My order is 20131126142905 and my doll comes with flat feet. I purchased high heels feet. Please assemble that to the doll instead of flat feet. I also purchased nails. That's for hands and high heels. Thanks!
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SuperAngels  Reply: 13-11-27 09:10
Hi,dear~ thank you for your support, could you make a note when you send your payment to us?~ so we won't forget it~~thank you in advance~
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Visitors  Said: 13-11-26 13:09
Dear Angell-Studio, within next 4 days I'm going to order 70 cm (Charm) YanDi, so I'll participate in X-Mas Event. I have a question - I'm going to order YanDi together with face-up nad 1 pair of eyes, so total payment for my order will be 689$. So, if I understood well the X'Mas Event conditions, I'll get the free shipping charge and the only additional fee for my order will be the PayPal fee. Can you tell me how much will be the total payment for the order I described together with PayPal fee? And one more question - may I participate in the X'Mas Event if I'll make payment in 45 or 60 days layaway? Thank you very much!
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SuperAngels  Reply: 13-11-27 09:03
Hi,dear~ goods value: 689$, paypal fee: 25$ total price is 714 USD Layaway is accepted by us, you can pay 30% of the total value at first, and then pay up the rest within 60 days~~ so you can pay 214.2 USD at first~n__n~ Have a good day~ (oh, you also can get a naked little animal~)
Message
Visitors  Said: 13-11-25 09:41
Hi there, I'm writing in regards to order number 20131029093018. I have paid for eveything and received an email from you, confirming it and saying that you will send me a tracking for my order once its shipped. This was on 30 October 2013 and I have not received any updates on my order ever since. Can you please let me know what is happening?
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SuperAngels  Reply: 13-11-25 11:20
Hi,dear, that must be our fault,we just checked your order, and the package has been sent by Airmail, the tracking number is RA096001186CN,it will take about 25 days for shipping, oh, here is the airmail company's link: http://intmail.183.com.cn/icc-itemstatusen.jsp you can check it here ~~ any questions pls feel free to contact us~~Have a good day~
Message
mk33  Said: 13-11-24 00:36
Hi , I tried to pay for the payment for this order 20131124008408 using paypal service but PAYPAL showed that the email you linked to is wrong please let me know how I can pay Thank you
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SuperAngels  Reply: 13-11-25 11:16
Hi~dear~the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Thank you~^__^~
Message
Visitors  Said: 13-11-23 19:40
If I want to buy Sandra (school girl) with all her things...how much it'll cost to Kuwait? Please tell me the last cost with the shipping cost...and yeah,..how can I pay? I want to order but not now cuz i'm busy...if so please help me I really need to know how to order and pay...thank you ~
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SuperAngels  Reply: 13-11-25 11:15
Hi,dear~ sorry for being late, we had a weekend rest last two days, and here is the details information: Sandra in solid butter: 490USD, and other accessories is 245 USD, so the goods value is 735 USD,and the shipping charge is 128.5,paypal fee is 31 USD, the total price is 894.5 USD~ I suppose you can place your order after Nov.28th, cause We will hold an activity started from Thanksgiving day~n__n~ any questions pls feel free to contact angell-studio-en@outlook.com ~Have a great day~
Message
nuctuna  Said: 13-11-21 06:31
I just bought the white ancient outfit and when i went to paypal, it says your email adress has a problem and I cannot complete the order. Also i got a mail from you, telling to not to pay at once cause you need to calculate the shipping cost. So what do i do now? Are you going to mail me the final cost? And how can we solve your paypal trouble? Thanks in advance
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SuperAngels  Reply: 13-11-21 09:22
Hi,dear~ sorry for being late >__< and we will send you an invoice later and you can send payment to us as that letter wrote~ any questions pls feel free to contact angell-studio-en@outlook.com ~Have a good day~
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williams  Said: 13-11-19 22:23
I have just realized after submitting my order that the shipping address that I provided you was incomplete. How can I add the rest of the address?
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SuperAngels  Reply: 13-11-20 10:14
Hi,dear~ you can make a note when you send us your payment, we will send the address you provided to us~ Have a good day~n__n~
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ando_gro  Said: 13-11-13 05:30
Hello!)) Do you accept the layaway payment? Thank you!))) Alice
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SuperAngels  Reply: 13-11-13 08:36
Hi,dear Alice~n__n~ layaway is accepted by us~you can pay 30% of the total value,and pay up the rest within 60 days~ any questions pls feel free to contact us~Have a great day~~ our mail address:angell-studio-en@outlook.com ~
Message
dollsparty  Said: 13-11-08 20:19
Hi angel studio! I write you a email about spanish event dolls party we will celebrate in barcelona, spain. Well we've allready all information for you! We wait your decition! COMPANY BOOTH *Conditions: Each table (1,80xMy name is Judit Romero, and I am contacting you in behalf of the staff for the DollsParty festival. DollsParty will be a BJD convention that will be held in Barcelona (Europe) on the 5th of July 2014. We are planning a big event with an attendance of around 250 visitors. If there are more people interested in attending, we will expand the booked place so we can hold them all. We are inviting BJD artists and companies to come. Stands or booths will be available for those companies who want to come and sell their items. COMPANY BOOTH *Conditions: Each table (1,80x1,00 m) costs 100EUR. Booth can be made of more than one table. *Benefits: The company booths will be situated on the best areas. Free meals and beverage for the day will be provided for all the booth-working members. The DollsParty staff will help our visitors in everything possible, so if you are planning to come do not hesitate to contact us and ask any question you may have regarding flight or accommodation. We would love you to have an amazing experience in Barcelona. Several games will be played in the event: lotteries, luck games (such as bingo), quizzes... There will also be a BJD Exposition, and photo spaces such as dioramas for dolls and a photocall for our sponsors. We will also offer workshops regarding doll care, or doll make up. Our staff is currently discussing the nature and exact number of these activities. We are also planning on giving a little welcome pack to our visitors. The welcome pack will include merchandise items such as postcards, a BJD magazine about this event that we will create, a ticket for the lottery and a small gift. We are looking for Sponsors for this event. Sponsors are those companies who give us merchandise or items that will help us to finance the event. Those items will be either sold or used as free gifts in the activities. There will be three kinds of sponsor: A. REGULAR SPONSOR: *Conditions: One of these two conditions has to be met: 1. The company gives merchandise such as postcards, calendars, badges, etc. The value has to be at least of 40EUR. 2. The company gives doll related items (shoes, clothes, wigs or eyes). The value has to be at least of 20EUR *Benefits: The company logo will appear in our webpage, in the magazine and in the photocall. (The photocall logos will be placed and sized in accordance to value of contribution) B. GOLD SPONSOR: *Conditions: The company gives doll related items (shoes, clothes, wigs or eyes). The value has to be at least of 100-150EUR *Benefits: Has all the benefits of the regular sponsor + dedicated section of the company in the webpage/magazine where we will discuss the company, the items, offered, their best points... *Benefits over contribution of 400EUR: Interview with the company will appear in the magazine (and later in the webpage). Also, the company dolls pictures will be used to announce the event being featured in videos and posters (always with the company and the DollsParty logos). C. DIAMOND SPONSOR *Conditions: The company gives doll related items (shoes, clothes, wigs or eyes). The value has to be at least of 800EUR *Benefits: Has all the benefits of the regular sponsor (including the interview) + a free booth/stand (two tables space). If the company can't come but wishes to have a booth we offer free representation: the company can ship us items, one of our staff members will be in charge of the booth. Please contact us if you are interested in this option. Last, we would like you to take a look at our webpage: www.dollsparty.net and our international facebook https://www.facebook.com/DollsPartyInternational email: staffdollsparty@gmail.com We plan on adding news and future collaborations in our webpage. You can already see the space we have chose for the event, our event mascot (the little red-haired Nina) and a small presentation of our staff. Thank you so much for your time in considering this. We will be waiting eagerly for your reply. Sincerely, Judit Romero (in behalf of the DollsParty Staff)
Reply
SuperAngels  Reply: 13-11-09 09:05
Hello,dear~ thank you so much, we will transfer this letter to our related person~ and will reply to you as soon as they make a decision~Have a good day~
Message
hyouri  Said: 13-11-04 23:18
Hi! There is no option for Japan in 'region' when I try to order. How do I enter Japan?
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SuperAngels  Reply: 13-11-05 08:54
Hi,dear~ http://angell-studio.com/ in this page, there is an option for Japan ~n__n~ Have a good day~
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Visitors  Said: 13-11-04 09:04
When will you have this stand in stock again? I have been searching for this type of stand for my 68cm BJD, and this is by far the best one I have seen. Please tell me you will have them again!
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SuperAngels  Reply: 13-11-04 09:33
Hi,dear~ don't worry ,we will restock them soon, I just contacted our warehouse staff, and they told me the arrival time is maybe at the middle of this month ~ Have a good day~

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