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natalyaten  Said: 14-06-03 03:03
Hello, I couldn't pay you via Paypal. They say that there is some mistake in your Paypal address! Order number 20140603027228 (+70 clothes). Please, send me your invoice on my e-mail address so that I could make the payment via my Paypal My e-mail: natalyaten@natalya-site.com PS Maybe the reason is that you have my old e-mail?
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SuperAngels  Reply: 14-06-03 09:34
Hello, dear friend, we've send you an invoice today, so sorry for being late, pls check your mailbox,and pls feel free to contact us if you have any problems ~
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Visitors  Said: 14-06-01 05:26
Hi, could you kindly send me an invoice? I just purchased 2 smoky grey 1/3 wigs: http://www.angell-studio.com/en/?product-2116.html and this is order nr 20140601058943, thank you!
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SuperAngels  Reply: 14-06-03 09:33
Hello, dear friend, sorry for being soo late, we just had a holiday last few days >_< we will send you an invoice, and pls check your mailbox later,thank you so much ^____^
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Visitors  Said: 14-05-31 06:32
would the andrea head fit on the 1/3 girl double jointed body? can I see pictures? or does head only fit on 62 cm body
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SuperAngels  Reply: 14-06-03 09:25
Hello, dear friend, Andrea head can fit on the 1/3 girl body, but it needs body joint soft silicone cushion to adjust it [ http://www.angell-studio.com/en/?product-1394.html] ~
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buarahahae  Said: 14-05-30 18:58
Hello, I would like to delete an item in my order no.20140529239600. The item is : 1/4 Dress Fragrant mist ($80.00) Could you please delete this item and re-calculate my order? Or do you want me to make a new order? Please reply to my message, thank you.
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SuperAngels  Reply: 14-06-03 09:07
Hi, dear friend, we will send a new invoice to you later, pls check your mailbox ^___^ Thank you~
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unknowdata  Said: 14-05-30 16:31
It's my only order in my account. Order number 20140522156878. When will you ship my order. Thanks
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SuperAngels  Reply: 14-06-03 09:02
Hi,dear,we've just checked your order, it's been shipped, we will send you a shipping information later, pls check your mailbox later~~
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buarahahae  Said: 14-05-29 23:33
Hello, I just made an order #20140529239600. Please confirm my order and send me an invoice (I will pay through Paypal), thank you :) Bua
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SuperAngels  Reply: 14-05-30 09:00
Hello, dear Bua, so sorry for being late,we've sent an invoice to you, pls check your mailbox again ^____^ If u have any problems, pls let us know ~Have a good day!
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yurusumaji  Said: 14-05-29 09:47
Apologies. For Order #20140529090144 I didn't check the &quot;need an invoice&quot; box. I am getting the David that is on sale. Can I make sure my order is correct and that I will be able to get the discount? Very sorry for the confusion and thank you!
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SuperAngels  Reply: 14-05-29 15:56
Hello, dear friend, so sorry for being late, could you check your mailbox again ?~ we've just sent you the invoice ~~
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Visitors  Said: 14-05-29 08:47
hi :) Not to bug you gyes. But i just wonder when will the next star baby be in your store? and when will we be able to see what the free doll for the ones that order all 12 babys, morpheus (or how ever that was spelled) will look like? is that doll gonna be bigger or a baby also? thank you :) gelly
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SuperAngels  Reply: 14-05-29 15:53
haha, the next babies will be released at June,10th,2014 ~ the free doll will be show when all 12 babies be released ^___^ the doll size would be the same as the starry baby ~~
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unknowdata  Said: 14-05-28 16:43
When will you ship my order? Thanks
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SuperAngels  Reply: 14-05-28 17:11
Hi, dear friend, may I know your order number?~thanks ~
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Visitors  Said: 14-05-27 23:07
Hello! I tried to make a purchase, but the region &quot;Estonia&quot; was not available. Will you be adding the option or do you not ship here? (Estonia is a Paypal country) Thank you!
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SuperAngels  Reply: 14-05-28 08:51
Hello, dear friend, the system is fixed when we bought it >____< you can choose any country and when you submit your order, you can make a note of your real address ~thank you so much for your support to us, have a wonderful day!
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Visitors  Said: 14-05-23 12:54
Which size jointed hands fit the new 65cm body best?
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SuperAngels  Reply: 14-05-23 14:06
Hi,dear friend,sorry but we don't have jointed hands to fit the new 65cm body at present, but we will release it in future ^____^
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unknowdata  Said: 14-05-22 16:59
I just saw your email. I just paid for an order via PayPal
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SuperAngels  Reply: 14-05-22 17:16
haha, thank you,dear friend,your payment is confirmed ^____^
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unknowdata  Said: 14-05-22 16:55
I received the payment receipt. But I can't pay, because after I press &quot;now pay&quot; button it show error like this. ---- We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the &quot;Ask Seller a Question&quot; link on the listing page. When you have the correct email address, payment can be made at www.paypal.com. Your purchase couldn't be completed There's a problem with the merchant's PayPal account. Please try again later. ----
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SuperAngels  Reply: 14-05-22 17:15
Hi~dear~the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Thank you~^__^~
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unknowdata  Said: 14-05-22 02:24
How much is it cost to ship these two item to Thailand. Both SAL and EMS? Thanks 1/3 Campus Vest 1/3 girl jeans
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SuperAngels  Reply: 14-05-22 08:58
Hi,dear friend, Airmail would cost 8 USD, and EMS will cost you 18 USD ^___^
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scykyill  Said: 14-05-21 09:39
This is Order 20140508102897 again. Thank you for the tracking number! It still says that the blossom shoes need to be prepared on my order when I check my account. Do you know if the shoes were included with the items that were shipped to me? Or was something else sent in place of them? Thank you!
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SuperAngels  Reply: 14-05-22 08:58
Hi, dear friend, the blossom shoes is go with your order ^___^
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scykyill  Said: 14-05-20 19:34
I was the one that wanted the 1/3 Taupe Brown Lady’s shoes changed to the 1/3 Idyllic Flat heel shoes. My order hasn't shipped yet, since I have the discontinued shoes in my order too. &gt;_&lt; My order number is 20140508102897. Can the discontinued shoes be changed to the 1/3 Brown Shoes? The 1/3 Brown Shoes are $5 less than the discontinued blossom shoes. Is it possible for the remaining $5 be added to my points? Thank you!
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SuperAngels  Reply: 14-05-21 09:06
Hello, dear friend, I just check your order, and it's shipped already ~>___<~ and here is the tracking number: EE491834025CN
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Visitors  Said: 14-05-20 19:24
Hi, I ordered/paid for an outfit set and a wig a month and half ago and can't seem to get any updates on my order (order No. is 20140407227595). Not sure if something is getting spamboxed but please get back to me as soon as possible. Thank you!
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SuperAngels  Reply: 14-05-21 09:03
Hi, dear, so sorry for being late, we've sent the package to you last week, and will send you the tracking number letter later ^__^ Have a good day!
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uenna  Said: 14-05-20 06:54
Hello! My order was recently shipped last week and I've been following the tracking number that was given to me. At the moment my order seems to be in New York, USA according to EMS.com but I am in Canada... and Canada Post is showing no signs of preparing to receive my package. From my experience ordering BJDs and using EMS, they have usually gone right to Canada and Canada Post had notice that they were coming before arriving in the country so I could still track the package. Is it normal for your packages to arrive in the USA before going to Canada? Thank you! :)
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SuperAngels  Reply: 14-05-20 13:09
Hi,dear friend, just went to the store to check it,and they made a mistake, put the tracking number to a wrong order >___< we will mail you the tracking number when we ship the package ^___^ so sorry about this trouble
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scykyill  Said: 14-05-20 05:22
I'm sorry to keep bothering you. orz When I placed my order, the 1/3Blossom flat heel shoes were in stock, but they are now sold out. On my order it says &quot;(Tips:Goods need to be prepared!)&quot;. Do you know when they will be in stock again, so that I will know how long it will be until my order will ship? Thank you!
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SuperAngels  Reply: 14-05-20 09:50
Hello, dear friend, sorry but the 1/3 blossom flat shoes is discontinued ~ >___< ~
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scykyill  Said: 14-05-20 05:15
Hello! I was wondering if I could change the 1/3 Taupe Brown Lady’s shoes in my order to the 1/3 Idyllic Flat heel shoes instead. They are the same price and so I hope this will be okay. Thank you!
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SuperAngels  Reply: 14-05-20 09:25
Hi, dear ^__^ may I know your order number,so we can check it, if we haven't send you the package,then it would be possible to change it ~

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