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luvmy69bug  Said: 14-06-30 22:55
Hello! Is there another page to find clothes for the 1/4 size doll? Or are the only clothes you have available what I can see here? Thank you!
Reply
SuperAngels  Reply: 14-07-01 08:56
Hello, dear friend,http://angell-studio.com/en/?gallery-113-grid.html it's all in this page ~>_<~ any problems just let us know~Have a good day~
Message
pugsies  Said: 14-06-29 04:38
hello I sent payment for my order #20140620020716 on june 20th, and confirmed with you guys. You replied and said payment confirmed, but on my order it says I still have not paid! Can you plese update it thank you much
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SuperAngels  Reply: 14-06-30 09:00
Hi, dear friend, your order has been submitted into our inner system ,it seems lemon forgot to click the paid button on the page, I 'll ask her to do it, thank you, if you have any questions just let us know ~~have a good day~~
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sweetchu  Said: 14-06-28 06:19
Hello, I use this page in Korea. It seems that Angell studio's Korea page was closed, but i wanna buy your clothes. is it possible?
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SuperAngels  Reply: 14-06-28 09:55
Hello, dear friend, you can order items in korea page, and pls let us know when you place your order, you can send order number to our English admin: angell-studio-en@outlook.com and ask them to send you an invoice ^___^ Or you can place your order in our english website ~ any problems just let us know~Have a good day!
Message
psjruri  Said: 14-06-27 13:04
Hello. I paid Order No.20140626208750 by PayPal. Paid time is 2014-6-27 9:33(Beijing time). Please check my payment. Thank you very much.
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SuperAngels  Reply: 14-06-27 13:25
Thank you so much, dear friend, your payment is confirmed ^___^ we will send you the tracking number when we ship the package to you ~Have a great day!
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neko  Said: 14-06-26 22:08
Hello I paid for an order number 20140625160274. Check please.
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SuperAngels  Reply: 14-06-27 09:06
Hello, dear friend, thank you so much, your payment is confirmed ^__^ Any problems just let us know~ Have a good day!
Message
anchshi  Said: 14-06-25 19:47
Hello Dear! I saw a QingXue head on sale not long ago. Do you plan to restock it some day? Best Regards
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SuperAngels  Reply: 14-06-26 08:58
Hello, dear friend, We are so sorry but Qingxue is a limited doll. Her head should go with her body >____< Maybe you can ask one of your bjd friend who just want a girl body to have a cooperation? Have a great day~~
Message
neko  Said: 14-06-25 16:18
Hello! My order number 20140625160274. Send account on Paypal address SAmigo@yandex.ru. Please, free face up for Rone. Thank you very much! = ^ ___ ^ =
Reply
SuperAngels  Reply: 14-06-26 08:56
Hello, dear friend, sorry for being late, we will send you a details invoice and send you a paypal invoice ^__^ Any problems just let us know.Have a great day(′▽`〃)
Message
angelene76  Said: 14-06-25 02:23
Hello, you said that you'll send me the tracking number of my parcel (order nr 20140601058943), it was shipped yesterday, but I didn't get any message. If it's shipped, please, tell me the tracking number, thank you!
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SuperAngels  Reply: 14-06-25 10:29
Hi, dear friend, here is the tracking number: RA598696255CN and you can track it at this website: http://intmail.183.com.cn/icc-itemstatusen.jsp any problems just let us know, have a great day~~n___n~
Message
neko  Said: 14-06-24 23:43
Hello I apologize for the trouble. In my last letter I would send you a list. I forgot to add the wig third Grey golden short Whig. I ask you to calculate shipping based on the wig. Thank you! = ^ __ ^ =
Reply
SuperAngels  Reply: 14-06-25 10:26
Hi, dear friend, the ems calculate the shipping charge through the volume of the package. and the shipping charge would be the same if you put one wig into it ~~n___n~~
Message
neko  Said: 14-06-24 23:29
Hello Please tell me JE00053 gloves fit your hands on 70 + jointed Hund? I've already written. I changed the list. http://s57.radikal.ru/i157/1406/f1/5b3a0d44068d.jpg How much will cost shipping to Russia. In the last letter you wrote to me, &quot;... you also can get a free face up for Ron ...&quot; Your offer is still valid? How do I correctly place an order? thank you very much! =^__^=
Reply
SuperAngels  Reply: 14-06-25 10:24
Hello, dear friend, yes, the gloves fit the 70+ jointed hands ~ and the offer is still valid, after you received our invoice ,you can send us the payment or you can also ask us to send you a paypal invoice ~ and it will take us about 45-60 days to finish a doll. after we finished ,we will send you a tracking number when we ship the package to you, any problems just feel free to contact us ^_____^ have a good day~~
Message
sakura  Said: 14-06-24 14:10
In response to your reply, if you are able to ship it this afternoon as stated, that will be fine. Otherwise, please issue me a full refund. Thank you!
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SuperAngels  Reply: 14-06-24 15:16
thank you so much for your understanding ~>__<~
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sakura  Said: 14-06-24 09:37
I placed my order almost a month ago and my order status is showing it still hasn't shipped. I didn't think I'd have to wait this long since it said it was in stock and I would like to cancel my order for a full refund, please. On my last order, they never sent a tracking number. I'm not happy with the poor service I've received. :/
Reply
SuperAngels  Reply: 14-06-24 11:14
we are really sorry about it, my dear friend, the airmail company didn't come us here for quite a long time, so we can't ship it to you >_< and it's do in-stock, the airmail said he would come us here today, if you like, we can ship it to you this afternoon, we feel terrible sorry for you ~>___<~ waiting for your reply!
Message
angelene76  Said: 14-06-23 23:38
Hello, sorry for bothering you again, but I'd like to ask is my order nr 20140601058943 shipped? If it's shipped, please, tell me the tracking number, thank you!
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SuperAngels  Reply: 14-06-24 08:40
Hello, dear friend, so sorry but your parcel will be shipped today, we will send you the tracking number when we ship the package to you ^___^ Have a great day~~
Message
Visitors  Said: 14-06-23 12:00
&quot;Hi, dear friend, almost the same, but the eyes are a little bit different ^___^ any problems just let us know ,have a great day!&quot; Is it possible to buy only the heas? Thank you.
Reply
SuperAngels  Reply: 14-06-23 13:46
you can order Huaxi's head, but the lengend general Huaxi's head should go with body, it's a bit difference ~>____<~
Message
Visitors  Said: 14-06-23 11:25
Hello! I want to buy from you the following products.http://s019.radikal.ru/i608/1406/3e/fc6f348a4231.jpg Please tell me how much it will cost shipping to Russia. And if I can pay the sum of the parts? What is the first installment? Thank you very much!
Reply
SuperAngels  Reply: 14-06-23 11:35
Hello, dear friend, thank you for your interest,The shipping charge is 131USD, goods price: 888*0.9=799.2USD you also can get a free face up for Rone, paypal fee is 33USD, total price: 963.2USD with a free Rone face up. any problems just let us know ^____^ Have a great day~~
Message
Visitors  Said: 14-06-23 00:04
Hi Is the Huaxi mold the same like the General Huaxi mold? Thank you.
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SuperAngels  Reply: 14-06-23 09:30
Hi, dear friend, almost the same, but the eyes are a little bit different ^___^ any problems just let us know ,have a great day!~
Message
gel90  Said: 14-06-21 22:05
hi I am a litle confused about my orders I have one for ayaliz and one for minotaur The ayaliz was supposed to be shipped, but it says are stocking on the orderpage. And on minotaur it says its shipped. The tracking number i got dosnt show up when i trace. Can you help me make some sence of it? my ordernumbers are: 20140425232883 and 20140422006070 thank you gel90
Reply
SuperAngels  Reply: 14-06-23 11:10
Hi, dear friend, I just went to our warehouse to check your order,and it seems they sent Minotaur to you first,they will send Ayaliz to you today ~>__<~ so sorry for being late ,dear !
Message
Visitors  Said: 14-06-21 07:21
do you guys accept layaway payments? I really wanted to buy a set of clothing and wig but I wanted to pay it in 3 different payments. It's kinda heavy to pay it all at once.
Reply
SuperAngels  Reply: 14-06-23 09:14
Hello, dear friend, sorry for being late, yes, Layaway is accepted by us ^___^ and you can pay 30% of the total value at first then pay up the rest within 60 days ~any problems just let us know~~Have a good day~
Message
Visitors  Said: 14-06-18 11:00
Hi! I want to buy the wig WG32021 from you, but I need to know how much will it cost to ship to Brazil and what kind of shipment you use, please! Thanks in advance!
Reply
SuperAngels  Reply: 14-06-18 16:17
Hello,dear friend, the shipping charge & paypal fee would be 8 USD if you choose Airmail ,but Airmail would be a long time for you to wait ~>___<~ Have a good day~
Message
purplevix  Said: 14-06-18 06:04
My order #20140531133324 (I did not make an account when I placed it) I received my order today to find that one of the doll stands had broken in shipment. Here is a photo: https://38.media.tumblr.com/5682c8bf79aa9d709dd930315e34d115/tumblr_n7bww5ulQZ1r0erwco4_1280.jpg I may be able to fix it, but I am worried about how strong it would be. Would you send a replacement or a refund? Everything else in my order is fantastic!
Reply
SuperAngels  Reply: 14-06-18 08:54
Hello, dear friend, so sorry to hear that, we will send you a replacement through airmail ~>___<~ it's easy to be broken in the long shipment (┬_┬) We will send you the tracking number when we ship the package to you ~Have a good day~

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