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lmrowka  Said: 15-12-02 20:20
Will the ancient snow outfit be offered again for HuaXi? Every time I order this I am too late.
Reply
SuperAngels  Reply: 15-12-03 09:23
Hi,dear~ We are very sorry to tell you the ancient snow outfit for Hua Xi had been sold out ~ Maybe you can choose another one for your doll ~^^~
Message
sidroq  Said: 15-11-25 04:17
Hello! Is it possible to order QingXue on 58cm body, instead of 62 cm body? Is 58cm body also double jointed? Thank you~
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SuperAngels  Reply: 15-11-26 16:45
QingXue has been discontinued~^^~
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Visitors  Said: 15-11-24 14:54
Hello AS doll, I'm interested in Qing yin doll http://www.angell-studio.com/en/?product-1946.html Could it discount on 10th Annivers period ? Please let me know your email address to contact for more detail. Thank you ^^
Reply
SuperAngels  Reply: 15-11-24 14:57
Hi dear,thank you for loving our doll~ ^^ our Email address: angell-studio-en@outlook.com
Message
calfuray  Said: 15-11-24 07:48
Dear Angel Studio, I just placed an order and paid immediately. It was first afterwards that I noticed the message which said I should wait. I hope it's not a problem? Kind regards, Nina Therkildsen
Reply
SuperAngels  Reply: 15-11-24 14:25
We have received your payment.We will prepare your order as soon as possible.
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shestoops  Said: 15-11-23 06:35
Hello Angell Studio team! My messages don't seem to be sending so will try again and hope I haven't been harrassing you! I ordered a wig on the 15th November; my order number is 20151115183818, I was directed to paypal and paid for the order (afterwards I saw it is advised not to pay straight away so sorry about that)but when I was re-directed back to your site it said payment failed even though payment went through paypal correctly. I've seen other messages here saying this is normal but just want to check the status of my order and that it has been received ok?? Thank you =^_^=
Reply
SuperAngels  Reply: 15-11-23 13:34
yes dear ,we've received your payment and your package was shipped out ~
Message
Visitors  Said: 15-11-23 01:08
Hello, I ordered a wig on the 15th November. I previously sent you a message with no answer; can I please find out if my order went through ok as I am starting to worry. Thank you.
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SuperAngels  Reply: 15-11-23 13:33
Hi dear ,your package was shipped out ,when post office give us tracking number ,we will tell you ~
Message
drea1985  Said: 15-11-19 20:22
Hello Angel-Studio Team! Is it possible to switch the body from Xi Shi. I would like to take the body BH314031 for Xi Shi. Another question. Is it possible to use layaway? Greeting Andrea
Reply
SuperAngels  Reply: 15-11-20 09:08
Hi dear ,Xi Shi is coming with the body BH314031 ^^and layaway is accepted by us, you can pay 30% of the total price at first ,and then pay up the rest within 60 days~~
Message
silverwingly  Said: 15-11-19 08:40
Hello! My order went through as usual but I received error that the paypal payment failed. However, I have been charged the amount correctly. I have had this happen with your site in the past so I am not worried, I just wanted to make sure that all is well. Thank you. ^^
Reply
SuperAngels  Reply: 15-11-19 14:13
Hi dear ,we've received your payment ^^
Message
Visitors  Said: 15-11-19 02:24
Hi there! Are the eyelashes you sell the same you use on your dolls' faceups? If so, which are the ones you use for Xi Shi please? Thanks!
Reply
SuperAngels  Reply: 15-11-19 14:18
Hi dear ,here is the link http://angell-studio.com/en/?product-2872.html but you can chose the one you like~
Message
tomoko  Said: 15-11-10 08:07
Hello, I have paid for wigs by Paypal, but my order is saying awaiting payment. What should I do?
Reply
SuperAngels  Reply: 15-11-11 09:43
Hi dear ,I've sent an email to you ,have you received it?
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Visitors  Said: 15-11-07 09:43
PayPal charged the amount of sale, without the 4% charge, and the order was marked that payment failed. PayPal has charged my account $12.00. How do I pay you the extra 48 cents to get my wig? I don't know the order number, but I ordered the 7.00 white wig at 5:30 PST November 6.
Reply
SuperAngels  Reply: 15-11-11 09:39
we've received your payment ~
Reply
SuperAngels  Reply: 15-11-11 09:39
it's ok dear
Message
rintsunumu  Said: 15-11-06 04:22
hi , how much would be the postage to germany with 95.000 (g) (a head and pet)? THANK YOU.
Reply
SuperAngels  Reply: 15-11-06 08:55
Hi dear it's about 8usd~ you can submit your order first, our system will calculate it automatically ~
Message
Visitors  Said: 15-11-05 09:17
hello, if i designed a doll will you make it for me?
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SuperAngels  Reply: 15-11-05 13:17
Hi dear ,you mean make up service ?
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Visitors  Said: 15-11-03 09:37
Hi, Can you tell me how much postage to Australia for a 1/3 wig would be? Thanks!
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SuperAngels  Reply: 15-11-03 15:17
Hi dear it's about 8usd~ you can submit your order first, our system will calculate it automatically ~
Message
jessxiggg24  Said: 15-10-21 01:53
Hello AS-Doll Do you ship to the UK? If so, how much would that add to the cost of this product (1/3 worsted sweet full set), and how long will it take to arrive in the UK? Thanks.
Reply
SuperAngels  Reply: 15-10-21 13:59
Hi dear,we can ship to the UK, and shipping fee is around 26usd through EMS ,the shipping time is about one week ,no more than two weeks ~
Message
Visitors  Said: 15-10-20 23:38
Hi! I would like to order one of your outfits. Can I pay by layaway? And if so, how can I do that?
Reply
SuperAngels  Reply: 15-10-21 13:49
Hi dear,layaway is accepted by us, you can pay 30% of the total price at first ,and then pay up the rest within 60 days~~
Message
Visitors  Said: 15-10-16 07:47
Hello , in my country the customs doesn't allow dolls with genital members and naked dolls , i'm wondering if i orderd the doll with the clothes can you put the clothes on the doll and remove the genital members from the doll ? Thank you
Reply
SuperAngels  Reply: 15-10-16 13:25
Hi dear ,I've sent a Email to you ~ ^^
Message
Visitors  Said: 15-10-09 14:18
Hi there, I've been wondering about the second face up option for Wang Chiang/LuoYan, is that a special limited time only face up option, or is that option going to be around for a while seeing as it's so new. It is just too lovely to pass up. Hope your day is well.
Reply
SuperAngels  Reply: 15-10-09 16:01
Hi dear,thank you for loving our doll ^^ Wang Chiang/LuoYan is not a limited doll~ ^^
Message
khangnguyen  Said: 15-10-05 13:00
Hi. I know that you don't restock the doll which have been sold out. But there is a doll that i really really like. It is Qingyi. He looks so perfect. Is there anyway to have him? I really sad to know he is gone forever.
Reply
SuperAngels  Reply: 15-10-06 09:53
Hi dear ,we have one in stock~ because someone ordered first but can't paid up the payment in the end ~
Message
Visitors  Said: 15-09-30 13:34
Is the White Demon Huaxi a limited doll, or will he be sold after October too?
Reply
SuperAngels  Reply: 15-09-30 16:13
Hi dear ,White Demon is a limited doll~ limited time: Sept 29th -Dec 31th

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