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yuki  Said: 13-12-10 20:52
Hello dear AS-team, first I have to blame you for making me a total AS-addict. ^^ I'm coming back always. I just can't find such super cute dolls anywhere else and by now two of your lovely boys found the way to me. *Overflowing with happieness* After that being said I'm coming to my question. I guess I'm going to make a nuisance of myself with all of them but they've came up through the years. 1. What's with items which are worn by your dolls but aren't any longer on sale. My boy Yuki was wearing Hua Xi's wig ( http://www.angell-studio.com/en/?product-191.html ) a long time and it looked supercute on him, but the years didn't make it better. Is there any possibility that I can get it again? 2. http://www.angell-studio.com/en/?product-931.html Is it possible for you to make little patterns on one of the nails, like a flower? Or are the nails too small? 3. I already calculated the costs of my order and it'll definitly surpass 1000$ so I'm out of the free shipping section. How much will the shipping of Lan and some wigs, clothes and other stuff to Germany cost? 4. I've still got a Paddy and Vicky head from the event when I ordered Yuki. How far did your resin color changed in that time? I'm asking because I'm worrying that if I would buy a body for them in the future the skintone won't match anymore. 5. I think it isn't that important but I still ask. When you had a german section of your website I had an account there. But now the section disappeared and my account with the points I got for Yuki too. If it's a lot of work to dig it out of the great depths of the internet just forget that I asked about it. I don't want to bother you with this. I asked just in case that there is an easy way to find it. Afterall I don't even remember my own accountname. It's been a while... I hope this wasn't too much... *Scratches the back of her head* And now... Thank you for all of your wonderful dolls! They're all stunning beauties and I just want to hug them all (and you too for creating them ^__^ Hahaha!)!! Have a nice day! Greetings from me, Yuki (Adam) and Velvet (Van)
Reply
SuperAngels  Reply: 13-12-11 09:42
Hi,dear Yuki and Van ~ Nice to meet you here, you are our old friends***tight hugsss*** about your questions, here is the answers, I'll list as yours, haha: 1.we've just went to our warehouse and checked it again,but so sorry his wig has been sold out and there is no one is stock now ; 2. our artist have never do it before, haha, but he said if you like he will try it for you,but pls don't ask him to make some difficult flowers~~; 3. If Lan with little wig and little clothes which we can put in Lan's official box, then the shipping charge is 80.5USD ; 4. We suppose you can check this skintone pictures as it shows: http://www.angell-studio.com/en/?article-100.html 'cause after years, the skin color maybe yellowing, but we provide a customize skintone service,only need you to send us a color sample,then we can make the body match your heads ~ 5. you mean the German website?~ it has been closed...maybe it will reopen after I finished learning my German,hahaha ~~ you also can contact us through mailbox: angell-studio-en@outlook.com Tight hugs again~ Have a great day~
Message
Visitors  Said: 13-12-10 20:03
Hi dear... As for the white fox hong lee we want the the non-muscle body...sorry we didn't know that you have muscle and non muscle body...so yeah thank you. :)
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SuperAngels  Reply: 13-12-11 09:11
OMG, could you tell me your order number, so we can check it for you ? we don't know whether they have start to make the body now >___< waiting for your reply ~ Hugss~
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Visitors  Said: 13-12-10 12:14
Hello! Whoa, are you really giving these caps as a gift for customers who made an order over 100$? http://www.angell-studio.com/en/?product-2455.html ? Such a great gift &lt;3 Are the quantity of these caps (as a gift) limited or not? Thank you!
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SuperAngels  Reply: 13-12-10 14:51
haha, yes, this caps are gift for Christmas~ they are not for sell, and when the X'MAS event closed, they will be only for shown, haha, Thanks for your attention, we are just posting this news out, and you are the first one to ask about the hat ,thank you~n___n~
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Visitors  Said: 13-12-10 04:25
Hoe do you add your free gift item to your order without being charged for it? Robin
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SuperAngels  Reply: 13-12-10 09:00
Hi,dear Robin~ after you submit your order, I will add this gift to your order and change the price, so don't worry about that~n__n~ Have a good day~
Message
fujen  Said: 13-12-09 15:50
hello, how much would be the shipping of Andrea to Spain? And how long would it take to arribe? It´s possible to have it here for Christmas? Thanks.
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SuperAngels  Reply: 13-12-10 08:59
Hi,dear~ the shipping charge will be 80.5USD, but once your goods value above 599USD, you can get a free shipping and a naked little bjd animal ~ and it will take about 2 weeks for shipping time, but it will take us about 45 days to prepare Andrea for you, so I'm afraid he can't reach you there for Christmas >_____< so pity ... Hugss~
Message
Visitors  Said: 13-12-08 04:26
Hi, I also can't get into my account and am not being sent a new password through the automatic system! Please help. I made another account but prefer my old one.
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SuperAngels  Reply: 13-12-09 09:22
Hi,dear~ could you send this problem to our emailbox:angell-studio-en@outlook.com and tell them that the password you like, they will do it for you~n__n~ Thank you in advance~~
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Visitors  Said: 13-12-06 23:42
Hi! I'd like to know that Andrea ( http://www.angell-studio.com/en/?product-206.html ) has muscle or non-muscle body?
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SuperAngels  Reply: 13-12-09 09:20
Hello,m'dear~ you can choose his muscle body or non-muscle body for him,you can make a note when you submit your order, so we will submit your request into our inner system~n__n~ Have a good day~
Message
Visitors  Said: 13-12-06 21:38
Oh god That is a nice news heheh...thank you my dear angells~ (^O^) And yeah...do you start to prepare our order right? ( waaah i'm just soooo happy that you're preparing our order ) I'm just the happiest girl ever! *dance* and yeah..(donno what to say)
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SuperAngels  Reply: 13-12-09 09:18
haha, my dear~ we can totally feel your happy and we are preparing your order now *dance with you*
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Visitors  Said: 13-12-06 05:23
Hello AS I'm having some problems logging in, I enter my password and it says it is incorrect but when I click on retrieve password and fill it in. I don't receive an e-mail about it. I could really use some help :(
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SuperAngels  Reply: 13-12-06 09:09
Hi,dear~I will change the password for you, and the new one is:12345687 ~~Have a great day~
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Visitors  Said: 13-12-06 04:56
Hey AS if I wanted to buy Michael light fullset (clothes,shoes.wig) how much would his shipping be to the UK
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SuperAngels  Reply: 13-12-06 09:07
Hi,dear~ it will cost 80.5USD of the shipping charge, but we are helding a Christmas Event now, once your goods value above 599USD, you can get a free shipping and a naked little bjd animail ~Above 800USD, you can get 15% discount of the goods value~ any questions pls feel free to contact us, here is our mail address: angell-stuio-en@outlook.com ~ Have a great day~~
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Visitors  Said: 13-12-06 03:21
Hi dear...what is white fox honglee skin color in the images??!!! Cuz we choose the solid white.! We don't know we choosed it because it's said that this is his skin color...if not please change his color ( that we chooses in our order for the one in the picture ) and yeah we're sorry I didn't knew that..thank you...and yeah you know me I know hhhh
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SuperAngels  Reply: 13-12-06 09:02
Hi,dear~ don't worry, the skin color in that images is solid white~ n__n~ Have a wonderful day~
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lendelia  Said: 13-12-04 17:18
Hi Angell Studio! I have sent the payment of 312.3 USD $ for my order number 20131203092829 (1/4 double joint female body - 1/4 silver shoes - xmas gift bag) with Paypal. Thank you very much!
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SuperAngels  Reply: 13-12-05 16:36
Hi,dear~n__n~ Thank you so much for your support, we just checked our inner system, and your order has been submitted ~so don't worry, we will prepare your order now~Have a good day~~
Message
Visitors  Said: 13-12-04 16:12
Hello, do you have an e-bay dealer? I'm curious because I found there an seler who proclaimed himself as Angell-Studio authorized dealer: http://www.ebay.com/itm/Leo-AS-Angell-Studio-Doll-1-3-70cm-SD-BJD-Dollfie-Boy-Charm-Free-face-up-/261344757817?pt=LH_DefaultDomain_0&amp;hash=item3cd95c8839 Is this really an authorized dealer of AS? Best regards!
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SuperAngels  Reply: 13-12-05 09:17
Hi,dear~ thank you so much for your interested in us ~\(≧▽≦)/~ we had an ebay agent recently, and yes,that's our ebay agent, but as she is a fresh one to us(no more than one months),so we haven't add her name in our agent notice ! Have a great day~
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angelene76  Said: 13-12-04 09:53
Hello, thank you for the fast reply! I just ordered a face-up for a little animal which I received as a gift because of X-Mas Event and this is order nr 20131204091937. Please, add this order to my last order nr 20131128135063. So, I should add 5 USD to the total payment of my last order, right? Thank you very much!
Reply
SuperAngels  Reply: 13-12-05 09:12
Hi,dear~ we noticed your order,and yes, you can just add 5 USD to the total payment of your last order ~Have a great day~
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Visitors  Said: 13-12-04 06:18
Hello, is this possible to add to my order nr 20131128135063 a face-up for a naked little animal which I received as a gift because of X-Mas Event? And is this possible to choose this animal which I want (I want a lama)? Thank you!
Reply
SuperAngels  Reply: 13-12-04 09:25
Hi,dear~yes, you can add a face-up for your naked little animal,and we will change your little animal to lama, so don't worry~n___n~ Have a wonderful day~
Message
johnc456  Said: 13-12-04 04:53
Hi, Thank you for responding so quickly with information about ordering the small chest size. Can you please help further by letting us know which colour is used for the Anna doll in the photos on this page - http://www.angell-studio.com/en/?product-2135.html - as we very much like this look, and would like to order the same colour. Thank you very much for your help. John &amp; Cathie
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SuperAngels  Reply: 13-12-04 09:17
Hi,dear~it's always happy to see you here,and Anna doll in that page is in solid butter skintone ~ there are eight color skin in our shop, you can see the differences at this page : http://angell-studio.com/en/?article-100.html Have a wonderful day~
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Visitors  Said: 13-12-04 04:09
Hi dear angell studio~ Thank you for being sooo nice with us and your combany is the best...your attitude is really nice... Well...I'm writeing this to say that I really can't wait to receive my cute girl ( Sandra and yeah the white fox honglee is for my sis lool ) of course you know me ^o^ and yeah thank you again...if I receive it ( I think after 2 months! Right?! &gt;~&lt; ) I'll thank youuuuuuuuu with all my guts...I'll write here and tell you that i'm really happy....love.~
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SuperAngels  Reply: 13-12-04 09:13
Hi,dear~n__n~ thank you so much for your support, it's soo nice of you to say so (*^__^*) we feel so happy you are satisfied with our service, Sandra and White fox Honglee will reach you there after two months,yes, I hope they can make it quickly, so you can see them early, hahaha~ nice talking with you,my friend,Have a wonderful week ~
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s7x66  Said: 13-12-04 01:39
hello dear, i clicked the pay now option using the paypal method,it showed a message that the seller's paypal account is having issues,can u please write the email thats linked to your paypal ?
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SuperAngels  Reply: 13-12-04 09:09
Hi~dear~the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Thank you~^__^~
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johnc456  Said: 13-12-02 17:46
Hi, We were planning to purchase some dolls from you as we liked the small chest option you used to provide on the 58cm girl body. We seem to be unlucky, as this option now seems to have gone. Is the small chest body still available to purchase? We are really not interested in the large chest body, and find it very sad that nearly all manufacturers seem to be moving more and more in the driection of larger and lerger chests. Thank you for any help and information you may be able to provide. John &amp; Cathie
Reply
SuperAngels  Reply: 13-12-03 08:49
Hi,dear~the small chest on 1/3 girl still available in our shop, you can just make a note when you submit your order to us,and we will submit your information to our inner system, and then they will make small chest body for you~n__n~ Have a good day~
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Visitors  Said: 13-12-01 21:42
hi dear...yesterday (30-november-2013) we have ordered an order to kuwait (sandra and the white fox honglee) and it says &quot;congrats your order have submitted&quot; and then &quot;please dont pay it once..wait for us to give you information&quot; something like that...and we didnt pay..this is our 1st time ordered from angell studio..so we dont know what to do..the order number is 20131201022898 ... (((NOTE: contact us with my father's gmail..you'll see his gmail account..yeah tell him about what should we do next..and please DONT contact us throw my email account @fatoom (can't say )! no but contect us with my FATHER'S gmail....)) and yeah thank you for spending your time reading my message...mr.angell studio...and hope you understands what i mean..and thank you..
Reply
SuperAngels  Reply: 13-12-02 09:43
Hi,dear~ sorry for being late, we had a weekend rest last two days >___< and don't worry we will send you an invoice of your order, and is this email address: baselalnassar@gmail.com after you pay the payment ,we will start to prepare your order, and it will take us about 45-60 days to prepare it, which is really a long time ~ then we will send you a face up pictures of your doll, after you confirmed, we will send the package to you~n__n~ Have a wonderful week~~

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