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Visitors  Said: 14-07-07 23:58
Hello, how much will be the shipping fee and the PayPal fee for sending 2 pair of these 70+ Knight boots to Poland?: http://www.angell-studio.com/en/?product-2268.html Tell me, please, how much would be the total price while sending by EMS and how much it would be when sending it by Airmail, thank you!
Reply
SuperAngels  Reply: 14-07-08 09:03
Hi, dear friend, if sent by EMS ,the shipping fee and paypal is 30 USD and 4 USD; If sent by airmail, it will be 15 USD and 3.5 USD ~ if sent by EMS,total fee would be 83.66 USD, and if sent by airmail,it's 68.6 USD ( you can get 8% discount according to the summer event) any problems just let us know~~Have a good day~
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Visitors  Said: 14-07-07 12:29
Hi there, my order #20140703125173 I want to pay it but it says that there is an error with your paypal account! :( I don't understand how bank tranfer works, I really prefer paying via paypal. Thanks!
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SuperAngels  Reply: 14-07-07 14:11
Hi~dear~the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Have a good day~~
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Visitors  Said: 14-07-07 11:37
Hello AS; I'm interested in your doll,but it has problem when I click add to cart. It showed price in USD more than I order. I'd like to contact you by email. Please tell me your email address. Thank you ^_^
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SuperAngels  Reply: 14-07-07 14:09
Hi, dear friend ,so sorry for being late, our mailbox: angell-studio-en@outlook.com have a good day~~
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Visitors  Said: 14-07-06 22:21
Hello, I was unable to order to my country so I ordered it to Finland and asked you to change it to Estonia. My order number is 20140613202523 and I just wanted to confirm that it will be sent to Estonia. Thank you!
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SuperAngels  Reply: 14-07-07 14:08
Hello, dear friend, I just checked the details of your order, don't worry, the address is to Estonia~ any problems just feel free to contact us ~Have a good day~
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neko  Said: 14-07-06 19:43
Hello! I'm sorry for your trouble. My order number 20140625160274. Tell me please, can make the width of 3.4 cm feet? Thank you very much.=^///^=
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SuperAngels  Reply: 14-07-07 14:07
Hello, dear friend, so sorry but the width of feet is fixed, we couldn't make the change >__< so sorry about it, have a good day!~
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luvmy69bug  Said: 14-06-30 22:55
Hello! Is there another page to find clothes for the 1/4 size doll? Or are the only clothes you have available what I can see here? Thank you!
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SuperAngels  Reply: 14-07-01 08:56
Hello, dear friend,http://angell-studio.com/en/?gallery-113-grid.html it's all in this page ~>_<~ any problems just let us know~Have a good day~
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pugsies  Said: 14-06-29 04:38
hello I sent payment for my order #20140620020716 on june 20th, and confirmed with you guys. You replied and said payment confirmed, but on my order it says I still have not paid! Can you plese update it thank you much
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SuperAngels  Reply: 14-06-30 09:00
Hi, dear friend, your order has been submitted into our inner system ,it seems lemon forgot to click the paid button on the page, I 'll ask her to do it, thank you, if you have any questions just let us know ~~have a good day~~
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sweetchu  Said: 14-06-28 06:19
Hello, I use this page in Korea. It seems that Angell studio's Korea page was closed, but i wanna buy your clothes. is it possible?
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SuperAngels  Reply: 14-06-28 09:55
Hello, dear friend, you can order items in korea page, and pls let us know when you place your order, you can send order number to our English admin: angell-studio-en@outlook.com and ask them to send you an invoice ^___^ Or you can place your order in our english website ~ any problems just let us know~Have a good day!
Message
psjruri  Said: 14-06-27 13:04
Hello. I paid Order No.20140626208750 by PayPal. Paid time is 2014-6-27 9:33(Beijing time). Please check my payment. Thank you very much.
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SuperAngels  Reply: 14-06-27 13:25
Thank you so much, dear friend, your payment is confirmed ^___^ we will send you the tracking number when we ship the package to you ~Have a great day!
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neko  Said: 14-06-26 22:08
Hello I paid for an order number 20140625160274. Check please.
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SuperAngels  Reply: 14-06-27 09:06
Hello, dear friend, thank you so much, your payment is confirmed ^__^ Any problems just let us know~ Have a good day!
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anchshi  Said: 14-06-25 19:47
Hello Dear! I saw a QingXue head on sale not long ago. Do you plan to restock it some day? Best Regards
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SuperAngels  Reply: 14-06-26 08:58
Hello, dear friend, We are so sorry but Qingxue is a limited doll. Her head should go with her body >____< Maybe you can ask one of your bjd friend who just want a girl body to have a cooperation? Have a great day~~
Message
neko  Said: 14-06-25 16:18
Hello! My order number 20140625160274. Send account on Paypal address SAmigo@yandex.ru. Please, free face up for Rone. Thank you very much! = ^ ___ ^ =
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SuperAngels  Reply: 14-06-26 08:56
Hello, dear friend, sorry for being late, we will send you a details invoice and send you a paypal invoice ^__^ Any problems just let us know.Have a great day(′▽`〃)
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angelene76  Said: 14-06-25 02:23
Hello, you said that you'll send me the tracking number of my parcel (order nr 20140601058943), it was shipped yesterday, but I didn't get any message. If it's shipped, please, tell me the tracking number, thank you!
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SuperAngels  Reply: 14-06-25 10:29
Hi, dear friend, here is the tracking number: RA598696255CN and you can track it at this website: http://intmail.183.com.cn/icc-itemstatusen.jsp any problems just let us know, have a great day~~n___n~
Message
neko  Said: 14-06-24 23:43
Hello I apologize for the trouble. In my last letter I would send you a list. I forgot to add the wig third Grey golden short Whig. I ask you to calculate shipping based on the wig. Thank you! = ^ __ ^ =
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SuperAngels  Reply: 14-06-25 10:26
Hi, dear friend, the ems calculate the shipping charge through the volume of the package. and the shipping charge would be the same if you put one wig into it ~~n___n~~
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neko  Said: 14-06-24 23:29
Hello Please tell me JE00053 gloves fit your hands on 70 + jointed Hund? I've already written. I changed the list. http://s57.radikal.ru/i157/1406/f1/5b3a0d44068d.jpg How much will cost shipping to Russia. In the last letter you wrote to me, &quot;... you also can get a free face up for Ron ...&quot; Your offer is still valid? How do I correctly place an order? thank you very much! =^__^=
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SuperAngels  Reply: 14-06-25 10:24
Hello, dear friend, yes, the gloves fit the 70+ jointed hands ~ and the offer is still valid, after you received our invoice ,you can send us the payment or you can also ask us to send you a paypal invoice ~ and it will take us about 45-60 days to finish a doll. after we finished ,we will send you a tracking number when we ship the package to you, any problems just feel free to contact us ^_____^ have a good day~~
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sakura  Said: 14-06-24 14:10
In response to your reply, if you are able to ship it this afternoon as stated, that will be fine. Otherwise, please issue me a full refund. Thank you!
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SuperAngels  Reply: 14-06-24 15:16
thank you so much for your understanding ~>__<~
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sakura  Said: 14-06-24 09:37
I placed my order almost a month ago and my order status is showing it still hasn't shipped. I didn't think I'd have to wait this long since it said it was in stock and I would like to cancel my order for a full refund, please. On my last order, they never sent a tracking number. I'm not happy with the poor service I've received. :/
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SuperAngels  Reply: 14-06-24 11:14
we are really sorry about it, my dear friend, the airmail company didn't come us here for quite a long time, so we can't ship it to you >_< and it's do in-stock, the airmail said he would come us here today, if you like, we can ship it to you this afternoon, we feel terrible sorry for you ~>___<~ waiting for your reply!
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angelene76  Said: 14-06-23 23:38
Hello, sorry for bothering you again, but I'd like to ask is my order nr 20140601058943 shipped? If it's shipped, please, tell me the tracking number, thank you!
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SuperAngels  Reply: 14-06-24 08:40
Hello, dear friend, so sorry but your parcel will be shipped today, we will send you the tracking number when we ship the package to you ^___^ Have a great day~~
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Visitors  Said: 14-06-23 12:00
&quot;Hi, dear friend, almost the same, but the eyes are a little bit different ^___^ any problems just let us know ,have a great day!&quot; Is it possible to buy only the heas? Thank you.
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SuperAngels  Reply: 14-06-23 13:46
you can order Huaxi's head, but the lengend general Huaxi's head should go with body, it's a bit difference ~>____<~
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Visitors  Said: 14-06-23 11:25
Hello! I want to buy from you the following products.http://s019.radikal.ru/i608/1406/3e/fc6f348a4231.jpg Please tell me how much it will cost shipping to Russia. And if I can pay the sum of the parts? What is the first installment? Thank you very much!
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SuperAngels  Reply: 14-06-23 11:35
Hello, dear friend, thank you for your interest,The shipping charge is 131USD, goods price: 888*0.9=799.2USD you also can get a free face up for Rone, paypal fee is 33USD, total price: 963.2USD with a free Rone face up. any problems just let us know ^____^ Have a great day~~

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