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Visitors  Said: 10-06-10 09:28
Hi!I´m interested in buying a 52-62 doll how much it will be the shipping cost to Mexico?
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SuperAngels  Reply: 10-06-10 10:30
Hello, tks for your question^^ The shipping cost of 52-62 doll to Mexico is about 74.00usd. I will confirm with you again when the order placed=^-^=
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Visitors  Said: 10-06-08 17:59
Hi Angell Studio I am wanting to order the 1/3 YanDi Dress, but it is out of stock; when will this re-stock? Thank you!
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SuperAngels  Reply: 10-06-09 10:50
Hello, tks for your question^^ The 1/3 Yandi dress is sold out and we do not re-stock it right now. But we still have 70+ Yandi dress^^
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vantala  Said: 10-06-07 03:06
I would like to know shipping cost to Lithuania for 62 cm girl body
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SuperAngels  Reply: 10-06-07 19:05
Hello, tks for your question^^ The shipping cost to your country is 93.00usd. I will confirm with you again when you place the order^^
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Visitors  Said: 10-06-05 16:05
Hi! I was wondering how much it would cost to ship the wig WG44013 and a pair of 16mm eyes to the US? Thanks!
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SuperAngels  Reply: 10-06-05 16:50
Hello, it will cost about 22.00usd to shipping the wigs and eyes to USA^^ I will confirm with you again when you decided what you want=^-^=
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arnold1  Said: 10-06-04 08:16
I would like to order 70+jointed hands for my doll (Vejino*saunani) I just ordered (order # 20100531126231) 2010-06-1, the skintone I picked was "Real Skin" - please advise which skintone should I order the hands? Thinks Derrick
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SuperAngels  Reply: 10-06-04 17:37
Hello Derrice^^ I have send the email to you, pls check=^-^=
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Visitors  Said: 10-05-31 23:24
hello i'm interested to buying you a doll.i wish to know how much could it be the fee shipping to a doll of AS-Youth 58-62 to spain for a future buying. thanks
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SuperAngels  Reply: 10-06-01 14:46
Hello, tks for your question^^ The shipping cost to Spain of 1/3 doll is about 59.00usd. I will help to confirm the shipping cost again when you place the order, pls do not worry about it=^-^=
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Visitors  Said: 10-05-30 23:28
My boyfriend bought me an Angell Studio doll from her. She sent me a Cinderella pink with faceup when I specifically contacted her twice about getting a Cinderella pink with the butter face up. She said this was ok then 3 months later contacted me saying she had the wrong doll ordered. She sent me the wrong one anyway it would seem, despite saying she had fixed the issue. When I told her it was the wrong face up she said Angell Studio did not offer different face ups for other skin tones and skin+face was just standard. And yet they offered it on the site. I also paid for UV cut, but since December my cinderella has developed yellow blotches on her fingers, neck, back of her thighs etc. I have only taken her out of her box about 6 or 7 times and did not leave her clothed. She offered me free eyes and wig for having to wait so long. I received neither. I contacted the Angell Studio team about this in December (ordered early August) and was told she is not a legit seller for them. But I could never get my money back from Wyr123456/Dollfies fashion island despite asking. I'll also add that this sale happened off ebay so there was nothing I could put in the feedback. I'm shocked that this person is still on ebay because I have seen others have terrible service and Angell Studio often remove people for not being legit. I'm angry at being stuck with a beautiful doll that wasn't the one I wanted and is now yellowed. I simply don't know what to do with her. The original thread with the issue. http://www.denofangels.com/forums/showthread.php?325293-Can-anyone-advise-me-on-refund
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SuperAngels  Reply: 10-05-31 14:29
Hey, did u receive my last mail?? Pls check your mail, I send a new mail to u=^-^=
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arnold1  Said: 10-05-30 12:28
Hello, how do contact your admin to get full price price of my order to include shipping cost
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SuperAngels  Reply: 10-05-31 13:54
Hello, tks for your question^^ Our admin email is angell-studio-en@hotmail.com We will contact with you once you placed the order too=^-^=
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Visitors  Said: 10-05-28 18:23
I just wanted to let you know the result of my ebay situation. Because I trasnsfered payment directly through paypal and paypal did not consider it a shipping issue, I am not permitted to file a claim for a complete refund. This ebayer did state that it could take as long as 3 months for shipping. I know its not fair to Angell Studio that this ebayer is making all of the profit instead of the doll creators, but I was just writing to see if you knew if the Chinese Angell Studio website contacts would cause any trouble making my doll for me through this ebayer. If they are decided not to make the doll because of the current circumstances, I would like to know so I can at least be refunded most of my money through ebay. I'll make sure to come to your website first next time I am looking for an Angell Studio doll.
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SuperAngels  Reply: 10-05-29 14:33
Hey, tks for your reply^^ I have sent you a mail, pls check=^-^=
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Visitors  Said: 10-05-28 04:04
Hi. I read your warning about Dollfie's Fashion Island. I purchased a doll and some outfits from this ebay site. They say the dolls they sell are authenic and if I want to cancel my order I have to pay them a $50 fee. Have you heard anything from ebay or paypal allowing a full refund because of this ebay site selling without authority? Also If I cancel my order with this ebay site, is there any possiblity I can reorder the doll and outfits from your site, even if they are listed as sold out on your website?
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SuperAngels  Reply: 10-05-28 10:36
Hello,tks for your questions. Emmm, as far as I know, paypal allow full refund within 60days as long as the receiver agree to refund you. And paypal will reture the charge to receiver if she/him fully refund the payment. And of course, you can placed the order on our web directly. But if the outfits or items are sold out, it means that we do not re-make any more and do not re-stock them>_< We will contact with you once you place the order and help u to finish the order =^-^=
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dollfiefashionisland  Said: 10-05-26 08:49
hi, this is dollfiefashionisland, I saw the letter you wrote about me. I didn't do anything illegal, if you want to sue me, please do.(代购犯法?) I order the doll on buyer's behave from your Chinese website. all doll are from your company and 100% authentic, if you don't take off the letter I will put your Chinese page and taobao page directly on my ebay site, and I will tell people that you sell your doll twice the price on your u.s.a page.
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SuperAngels  Reply: 10-05-27 14:44
Hello, we have investigate your issues. And about your idea of “purchasing agent with official authority”, we also do not give you this permission too, right?. BTW, our web declare our price clearly. Because of the different consumption market, some products only will sold in China or other areas, and that's why our prices are different from different districts. We are highlight your case and anyway, tks for your message ^^
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maryc77  Said: 10-05-25 06:40
Hi, I was thinking of buying a Mix head and was wondering if you had any pictures of just the head without faceup and wig. I could not find a picture of it on your website. I am also trying to find out if Mix's ears are human (not elf). Thanks!
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SuperAngels  Reply: 10-05-27 08:25
Hey, sorry for the delay lol I try to find those pictures for your reference. Well, it's a pity that we do not have right now. I'm sooo sorry about that, but once I get those pictures, I will send u at once!!
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satyrsmoon  Said: 10-05-25 00:52
Hi! Thank you for replying to my previous message. I actually have not placed the order yet. I was asking about the shipping price to Canada just to get an estimate of how much the items are going to cost so I can set aside funds accordingly as I would like to know that before I place the order. The items I have in mind are the aristocrat boots for 70cm dolls, Van's wig, and dragon soul sword.
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SuperAngels  Reply: 10-05-25 10:57
Hello, tks for your reply ^^ Then the shipping cost to Canada with those items are 37.50usd. I also send a mail to u, pls check^^
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Visitors  Said: 10-05-24 13:18
Hi! I have wrote to a representive named Teresa, I am waiting for an EMS tracking number, please kindly advice! Thank you
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SuperAngels  Reply: 10-05-24 14:20
Hello Chun, I have sent a mail to u, pls check^^
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Visitors  Said: 10-05-24 09:17
Hello ^^ just wondering if you realise that Dollfies-fashion-island are also offering your dolls outfits and make up? I find this very concerning...
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SuperAngels  Reply: 10-05-24 14:22
Hello, this seller is illegal seller. She is not our official dealers.
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satyrsmoon  Said: 10-05-23 04:53
Hello, I was just wondering how much the shipping would be to Canada for a set of 70cm boots, a sword and a wig? Thanks for any answer :)
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SuperAngels  Reply: 10-05-24 14:25
Hello, tks for your question^^ Could u tell me more detail of your order? And I also will send u the total amount after you place the order =^-^=
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Visitors  Said: 10-05-22 09:51
I want to know about detailed data of Claudia limited. Please, tell me.
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SuperAngels  Reply: 10-05-22 13:33
Tks for your question^^ I sent a mail to u, pls check.
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elha  Said: 10-05-21 23:43
Dear Angell Studio! Hello! I have made the order. Order Number:20100521226830 Can you tell me price of shipping? And what about PayPal procent? How much is it? Thank you!
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SuperAngels  Reply: 10-05-22 09:39
hello, I have sent a mail to u, pls check^^
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1120727ik27  Said: 10-05-19 14:14
Good day! I'd like to order the Harley-Davidson byke (120$) (Will it fit to EID-Iplehouse? 70 sm tall). I am from Russia, Moscow. I can pay by credit card or Western Union money transfer. Will you accept? And how long it will take to get to Moscow? It will be send by EMS? Thank you!
Reply
SuperAngels  Reply: 10-05-19 15:36
Hello, tks for your questions. The Harley-Davidson byke fits 70+ or 1/3 size^^ Therefore, it fits your doll. You can pay via paypal or send payment to our bank account. We send the parcle via EMS. I also send u a mail, pls check^^
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asashi  Said: 10-05-17 20:59
Thank you for your reply SuperAngels ^___^ I hope that next year I manage to buy MIX-black * O *
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SuperAngels  Reply: 10-05-17 22:44
You're very welcome, any other questions, welcome to contact via mail: angell-studio-en@hotmail ^o^
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