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smilesevily  Said: 15-02-07 09:45
Hi I want to purchase a doll but I don't know how to do the lay-away? How do I do that?
Reply
SuperAngels  Reply: 15-02-07 11:34
Hi, dear friend, you can make a note when you submit your order,(don't pay it first)and we will calculate it then send you an invoice letter, you can pay it as it said ~~ Have a good day~
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arthoniel  Said: 15-02-06 08:49
Hello there :) I was just wondering if my little animals were about to ship? It's been nearly 3 months, so I thought maybe they were getting close. Please let me know!
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SuperAngels  Reply: 15-02-06 09:33
Hello, dear~ so sorry for being late, and here is the tracking number: EA019782746CN and I think it will reach you there soon ~ Have a good day~~
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kirika  Said: 15-02-06 01:24
Hello, I made payment with paypal for Order Number:20150206009932, however, your website says that I couldn't pay but my paypal account says that the payment went through so the order is really paid. Would you please confirm that you've received my payment? I can show you pictures from my paypal saying that I paid. (Unique Transaction ID #2KS49038P14783022) Thank you, Jaz
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SuperAngels  Reply: 15-02-06 09:32
Hello, dear friend, Your payment is confirmed,and we will prepare your order soon ^__^ Have a good day~
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Visitors  Said: 15-02-05 12:24
Hi, can you tell me how much shipping would be for a pink 1/3 Bobo curl hair wig item: WG32068 to the U.S. with zip code 27403? Thanks!
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SuperAngels  Reply: 15-02-05 15:29
Hello, dear friend, I think the shipping fee would be not above 8 USD~ Have a good day~
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Visitors  Said: 15-02-04 17:56
Hello, thanks for the informatio about the white fox outfit^^ Could you kindly tell me how long are these Holidays you started at 14. February? Thank you!
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SuperAngels  Reply: 15-02-05 09:51
we will have two weeks for holidays, it's a Chinese New Year, it's a big holiday for people to go back home stay with family <(▰˘◡˘▰)> Have a great day~~
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Visitors  Said: 15-02-04 12:18
Hello, I'd like to ask few questions about this white fox 70 cm outfit: http://www.angell-studio.com/en/?product-2229.html I want to order it at the end of this month, so I'd like to ask how many of this do you have in stock? Will this outfit still be available at the end of February? And one more question - I saw somebody asked about it earlier, but sorry, I still don't understand it... I mean, how did you put in the ears? You said while answering this person: &quot;When you want to wear the white ears, you need to put one magnet inside the wig, and put the ear outside, made them appeal to each other, then finished&quot;, but... umm... I still don't understand how to put magnets inside the wig, are there some clips on them, or sth? Sorry for so many questions... Have a good day &lt;3
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SuperAngels  Reply: 15-02-04 17:34
Hello, dear~~yes, we have several this items in stock, you can order it ~ and we will start our holidays from 14th,Feb.,the outfit will be available at the end of February but I'm not sure if it will keep in stock at that time ~>__<~ about the ears, put inside two into it first with the wig, and then put the wig on your doll.And the ears already have magnets, you can just put the ears up the wig, they will appeal to each other~ Have a good day too~~
Message
Visitors  Said: 15-02-02 11:35
Hello, I'd like to ask how much will be the PayPal fee and shipping fee for sending this outfit to Poland via Airmail?: http://www.angell-studio.com/en/?product-2229.html Thank you!
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SuperAngels  Reply: 15-02-02 11:53
Hello, dear friend, you can place your order in our site, and it will be calculated by itself. And if you think it's too high, then you can ask us to cancel your order in our site~~Have a good day~
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supernova  Said: 15-01-30 23:59
Order Number:20141126004887 Hi I just wanted to know if my order has been shipped yet? Thanks! :)
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SuperAngels  Reply: 15-02-02 09:37
Hello,my dear~ yes, your package has been sent, and here is the tracking number: EA019782661CN Thanks for your support to us, have a good day~
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Visitors  Said: 15-01-30 17:38
Hello, this is my order number. 20150117007247 You didn't send me the shipping cost for airmail. I want to pay for the order. Please send me email with paying instructions. Thank you!
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SuperAngels  Reply: 15-02-02 09:26
Hello, dear~ we will send you the invoice later, pls check your mailbox, thanks ,have a good day~
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marinafish  Said: 15-01-30 09:52
Hello, I am awaiting a package which says it was delivered on the 23rd, but it never came. Is it possible it was delayed? Any information would be appreciated.
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SuperAngels  Reply: 15-02-02 09:19
Hi, dear friend, May I know your order number so I can check it for you?~~thanks~~
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Visitors  Said: 15-01-30 05:40
Hello!! I tried to leave a message (twice) on the product page, but I don't think it went through. Does the Christmas BJD Pet Dolls box come with the hats in the picture? How many hats are in the set? Thank you!
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SuperAngels  Reply: 15-01-30 08:48
Hi, dear~ BJD pet every pet has a hat, so if you order one box, then you can have five hats~~ Have a good day~
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snarkin  Said: 15-01-28 05:19
Could you please send me information about your layaway plan? Thank you!
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SuperAngels  Reply: 15-01-28 08:52
Hello, dear~ You can pay 30% of the total value and then pay up the rest within 60 days ~n__n~ Any problems pls feel free to contact us~Have a good day~
Message
Visitors  Said: 15-01-24 02:42
Hi there! I just got my first amazing doll from you guys but I have one problem: how do I change his hands? the hook is so deep in his type of hand, unlike the multi jointed hand that I'm trying to change it to, that it's impossible to unhook. do you have some sort of tutorial or photo explaining the process?
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SuperAngels  Reply: 15-01-26 09:25
sorry but could you give us your mailbox, so we can send pictures to you?~ Thank you, waiting for your reply~~Have a good day~
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SuperAngels  Reply: 15-01-26 09:25
Hi, dear friend, yes, you can change his hands~ There is one white aluminum line that comes with the doll, you can use it to help you to change it~~ and we have some pics about change feet, it's similar to how to change hands. and we will send the pics to you through Mailbox~~Have a good day~
Message
Visitors  Said: 15-01-23 22:09
Hello, dear friends! A week ago I made order request but still you didn't send me the invoice. I want to pay. Thank you! I wrote my email, I made request on this email - two pair of shoes.
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SuperAngels  Reply: 15-01-26 09:16
Hello, my dear friend, so sorry for being late, May I know your order number?~ Have a good day~~
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supernova  Said: 15-01-22 18:30
Just wanted to let you know that my body arrived safely the other day! It's a very sturdy body and I love how well it poses! I also adore the packaging you used, the pouch is very handy! Thank you for the wonderful products! ^_^
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SuperAngels  Reply: 15-01-22 23:18
Thank you so much, dear~ it's so kind of you to say so ~n__n~ Have a great week~~
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Visitors  Said: 15-01-22 00:08
Hello! I am interested to buy this shoes SH33015 but it's out of stock. Are you going to re-stock this item ?
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SuperAngels  Reply: 15-01-22 08:51
sorry dear friend, but the shoes is discontinued >__< how about this one: http://angell-studio.com/en/?product-2032.html ? Any problems pls feel free to contact us~ Have a good day~
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Visitors  Said: 15-01-21 02:44
Hello. I was surpriced when I saw the Item BH11411101, is this a General Huaxi Head. You write me earlier you sell only the full doll. And I bought the full doll and see that the my older Huaxi head has another backhead. yfLK
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SuperAngels  Reply: 15-01-21 09:50
Hi, dear, this head reopen is only for Winter limited sell. And it will be discontinued at Feb.15th,2015 ~
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Visitors  Said: 15-01-16 18:56
good morning! this is my first time in your web site, and I have a problem with paypal! when I have submitted my order ( order number :20150116187002) I've wrote all of my details like address, post code, etc. but whn I've wrote my email I've used not the paypal one, but the email that i use normally! now, when I ty to pay my order it says that I can't because the paypal email isn't correct! what can I do for change the email and pay my order? thank for your attention regards Francesca Vitali
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SuperAngels  Reply: 15-01-17 00:04
and our paypal account is angell-studio@hotmail.com ~
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SuperAngels  Reply: 15-01-17 00:04
Hello, dear friend, we will send you an invoice and you can login your paypal and send payment to us ~n___n~ Have a good day~
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sivadol  Said: 15-01-14 16:54
Dear Sir, We wouldl like to order your cargo but afeter I order, will payment via paypal. But paypal infm that it have a problem about seller email. So pls infm when we can paid via paypal again
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SuperAngels  Reply: 15-01-15 10:13
Hi~dear~the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Thank you~^__^~
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elainer333  Said: 15-01-13 20:31
Hi,I have just sent you the payment through paypal, for my order 20150112218358. Thought I'd message you since you asked me to after I'd payed ^.^ Thank you :)
Reply
SuperAngels  Reply: 15-01-14 11:51
thank you so much, dear~ Your payment is confirmed, we will start to prepare your order and send it to you soon . Have a great day~

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