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elysiongear  Said: 14-07-25 15:17
Hello, I was woundering if, this isn't a strange question, but do you sell arm-parts and leg parts seperately from the doll bodies?
SuperAngels  Reply: 14-07-26 11:05
Hi, dear friend,so sorry but we don't sell arm-parts and leg parts ~>__<~ Have a good day~
Visitors  Said: 14-07-23 01:54
Hello, is this possible to order TuSu' wig which he wears on the promo pisc?: http://www.angell-studio.com/en/?product-2171.html Thank you!
SuperAngels  Reply: 14-07-23 15:03
Hi, dear friend, so sorry but the wig has been sold out >_< have a good day!~
Visitors  Said: 14-07-18 23:35
Hiya~ I was wondering if it would be possible to change the skin tone of Abu from butter to grey? As well as a grey/black face up instead on a brown/darker brown one? Thank you for your time.
SuperAngels  Reply: 14-07-23 15:05
Hi, dear ,yes, you can change the skintone, but you need to add this to your cart:http://www.angell-studio.com/en/?product-913.html and make a note that you want grey skintone ~~ Have a good day~
Visitors  Said: 14-07-18 05:13
Hello, I am wondering when the accessories (stockings+bow) pictured in the cowboy outfit set: http://www.angell-studio.com/en/?product-2585.html will be sold through here? thanks.
SuperAngels  Reply: 14-07-23 15:12
Hi, dear~ stocking you can buy them here: http://www.angell-studio.com/en/?product-2620.html about the bow, sorry but we don't provide it for sale ~>__<~ Have a good day!~
lestrangue  Said: 14-07-17 02:22
Hello, I've just paid the last part of payment for order # 20140516137616, would you please check if everything is OK? ^___^
SuperAngels  Reply: 14-07-23 15:13
Hi, dear friend, everything is ok~~Thank you for your support, have a good day~
Visitors  Said: 14-07-17 02:13
Hello, is this possible to order Charm David: http://www.angell-studio.com/en/?product-2595.html on the 70 cm body? He's so beautiful, but I'd like to make him a boyfriend for 70 cm RD Sol, so he's too short on the 65 cm body, thank you!
SuperAngels  Reply: 14-07-23 15:15
Hi, dear friend, yes, you can order him on 70+ body, but we need to modify his neck circumference: http://www.angell-studio.com/en/?product-829.html ^___^ any problems just let us know~ Have a good day~
kohakunoyume  Said: 14-07-15 14:50
Dear Angell Studio! My order number is 20140611215177. I hope you could help me and tell when my order will be send) Thank you!
SuperAngels  Reply: 14-07-16 09:57
Hi dear friend, it's in the body-making stage, we will send you the tracking number when we ship the package to you ^__^ Have a good day~~
Visitors  Said: 14-07-15 11:35
Will these jeans fit a volks SDGR boy? http://www.angell-studio.com/en/?product-1764.html Do these require high heeled feet? http://www.angell-studio.com/en/?product-1592.html Does this coat have working pockets? http://www.angell-studio.com/en/?product-2250.html Thank you!
SuperAngels  Reply: 14-07-16 09:08
Hi, dear friend, thank you for your interest to us! May I have the details of SDGR boy? you can send us the link and we can check it for you~ and about the shoes, it's for flat heel feet~ about another clothes,it doesn't have pockets, hte procket in the clothes is fake ^___^ Have a good day!~
kohakunoyume  Said: 14-07-14 14:38
Dear Angell Studio! I've paid my order one moth ago and want to know when you'll send the doll to me? Thank you!
SuperAngels  Reply: 14-07-15 09:06
Hello, dear friend, May I know your order number?and I will check it for you~~thank you~~
radimore  Said: 14-07-14 10:07
For order number 20140714047942 - I got your email about payment and shipping charge, and see that you have calculated shipping with EMS via Russia? Shipping address is Norway. is this an error?
SuperAngels  Reply: 14-07-15 09:05
Hi, dear friend, when we copy the order information, we forget to change the destination name >_< but the shipping fee is to Norway ~ sorry for this trouble, have a good day!
ravynariana  Said: 14-07-12 08:15
Hi there, I'm hoping to place an order for Zhen, her outfit, shoes and the Frozen Sceptre. And I'm just wondering what the postage would be to the UK.
SuperAngels  Reply: 14-07-12 08:47
Hi, dear ~~the postage would be 80USD, and Zhen in solid butter with outfit, shoes, and frozen sceptre is 691USD, after the summer promotion discount it's 621.9USD, and you also can get a free face up for her ^_^ paypal fee would be 25 USD,so the total price would be 726.9 USD ~ by the way I suppose Zhen would look great if she's in solid white or transparent white skintone~ any problems just let us know~Have a good day!
Visitors  Said: 14-07-11 22:40
my other account's name is Radimore, the email it is registered to is ulveelskeren@hotmail.com .
SuperAngels  Reply: 14-07-12 08:41
Hi, dear friend, we've changed the password for you, it's 12345687 ~pls check it by yourself ~~Have a good day~
ilak  Said: 14-07-11 08:55
Hello, I recently came back here after about two years intending to shop again and had forgotten my password, so I sent for a new password. I did this three times without getting an email, so instead I made a new account. I was expecting to get a welcoming mail but this one is nowhere to be found either, not even in spam, so I assume that for some reason I can't receive mail from you. is there any solution to this? I use gmail.
SuperAngels  Reply: 14-07-11 10:53
Hi,dear friend, may I know your register mail and user name? so I can change the password for you~ thank you~~
Visitors  Said: 14-07-09 21:22
Hello, I use this page in Korea. It seems that Angell studio's Korea page was closed ;( I want 'HongLee' ... Can I order in Korean site? English site is very difficult... T^ T
SuperAngels  Reply: 14-07-10 08:56
haha, yes, you can order him in Korea website, just tell me your order number, and I will go korea page to calculate the shipping charge and send you an invoice ^__^ Have a good day~
pugsies  Said: 14-07-09 07:16
hello I just ordered a dress (order 20140709076942) and I already have a doll ordered that has not ship yet (order 20140620020716), I was wondering if you could just throw the dress in with doll so shipping wouldn't cost money? thank you very much
SuperAngels  Reply: 14-07-09 09:53
Hi, dear friend,yes, you can combine the dress with the doll order ~~ and then you don't need to pay the shipping fee, and the dress order would be 25*0.9+ 1.2=23.7 USD ~~any problems pls let us know~~Have a good day!
Visitors  Said: 14-07-08 11:50
Please tell me your AS Email address, I've problem in order process. I need to talk to AS staff.
SuperAngels  Reply: 14-07-08 17:04
Hi,dear friend, our email box is angell-studio-en@outlook.com ~
Visitors  Said: 14-07-07 23:58
Hello, how much will be the shipping fee and the PayPal fee for sending 2 pair of these 70+ Knight boots to Poland?: http://www.angell-studio.com/en/?product-2268.html Tell me, please, how much would be the total price while sending by EMS and how much it would be when sending it by Airmail, thank you!
SuperAngels  Reply: 14-07-08 09:03
Hi, dear friend, if sent by EMS ,the shipping fee and paypal is 30 USD and 4 USD; If sent by airmail, it will be 15 USD and 3.5 USD ~ if sent by EMS,total fee would be 83.66 USD, and if sent by airmail,it's 68.6 USD ( you can get 8% discount according to the summer event) any problems just let us know~~Have a good day~
Visitors  Said: 14-07-07 12:29
Hi there, my order #20140703125173 I want to pay it but it says that there is an error with your paypal account! :( I don't understand how bank tranfer works, I really prefer paying via paypal. Thanks!
SuperAngels  Reply: 14-07-07 14:11
Hi~dear~the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Have a good day~~
Visitors  Said: 14-07-07 11:37
Hello AS; I'm interested in your doll,but it has problem when I click add to cart. It showed price in USD more than I order. I'd like to contact you by email. Please tell me your email address. Thank you ^_^
SuperAngels  Reply: 14-07-07 14:09
Hi, dear friend ,so sorry for being late, our mailbox: angell-studio-en@outlook.com have a good day~~
Visitors  Said: 14-07-06 22:21
Hello, I was unable to order to my country so I ordered it to Finland and asked you to change it to Estonia. My order number is 20140613202523 and I just wanted to confirm that it will be sent to Estonia. Thank you!
SuperAngels  Reply: 14-07-07 14:08
Hello, dear friend, I just checked the details of your order, don't worry, the address is to Estonia~ any problems just feel free to contact us ~Have a good day~

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