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iamzoey  Said: 13-12-30 09:20
hello, I can't pay my order my clicking pay now on your system what to do? and by the way do you accepted credit card?
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SuperAngels  Reply: 13-12-30 16:24
Hello, dear, we will send you an invoice after you submit your order, and then you can pay it through paypal account ~n__n~ and Credit Card is accepted by us ~Have a good day~
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Visitors  Said: 13-12-30 06:49
Hi my dear angells...^0^ miss talking with you...~ I wonder what the doll will come with << donno how to say it >~< But I mean the head cap is with every doll...and what? Is there anything else? And thank you hope you understands me heheh...~
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SuperAngels  Reply: 13-12-30 09:26
Hello, dear~ did you mean if you ordered a doll, what's the other things will come with the doll?~Here is the details: 1.a naked head+ears 2. a nude body; 3. a piece of doll's photo paste with high quality; 4. gilding member magcard; 5. face cap; 6. packing inner box; 7. iron lacing wire; 9.cotton bag Hope I am not misunderstood you~n__n~
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Visitors  Said: 13-12-28 13:13
Hello, I would like to know that will you accept credit card for the payment >_<!
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SuperAngels  Reply: 13-12-30 09:18
Hello, dear~ Credit card is accepted by us, so don't worry about it ~n__n~
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Visitors  Said: 13-12-27 16:03
Hello, I was wondering the status of my item? My shipping number is RA096001535CN. It was sent out December 6th but has not moved since then. Thank you!
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SuperAngels  Reply: 13-12-28 09:13
Hello, dear ,don't worry, as Airmail company is much busier than usual , it will take longer time than before, it need at least 30 days now ...which is really a long time ~n__n~
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williams  Said: 13-12-21 04:13
Received items with some damage. Please contact me for detail. Thank you.
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SuperAngels  Reply: 13-12-23 10:20
Hello,dear, could you take a picture of the damaged item, and add your order number to our emailbox : angell-studio-en@outlook.com they will contact you as soon as they see it~~thank you very much~
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Visitors  Said: 13-12-21 03:51
Dear Angels! Can you tell me - will you sale Michael-Night after New Year too or not? Want him very much, but can't buy right now. Till what time will you sale him?
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SuperAngels  Reply: 13-12-23 10:19
Hi,dear ~ Michael-Night is not limited doll, so yes, we will still sale him after New Year, so don't worry, BTW,we are holding a Christmas Event, maybe you will be interested in it~n__n~ [http://angell-studio.com/en/?article-112.html]
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Visitors  Said: 13-12-20 00:29
Hi, my username is Hiiragi7 but I'm having trouble logging into my account. I had previously purchased the Tusu full-set, but have misplaced his earing. Is there any way I can pay to have it replaced, please? Thanks!
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SuperAngels  Reply: 13-12-20 08:57
Hello,dear , did you mean there is something wrong with Tusu's ear ? could you send pictures to this malbox : angell-studio-en@outlook.com they will check it for you ~~n__n~ Have a good day~
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Visitors  Said: 13-12-19 14:24
Hello, my name is diana and i live in mexico city, I have a doubt, I sent orders to mexico and approximately how much does it cost
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SuperAngels  Reply: 13-12-19 15:04
Hello,dear, the shipping charge will be a little high,the weight (inlucde the box's ) under 500g, it's 33.5 USD ~>___<~ and if you have any questions pls feel free to cotnact us, our mail address: angell-studio-en@outlook.com ~
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dollxy  Said: 13-12-18 15:06
I haven't sent the money using the email doll.foxx@gmail.com did you get it? please it important to ship the order asap &gt;&lt;
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SuperAngels  Reply: 13-12-19 09:03
Hello,dear~ yes, your payment has been confirmed, thank you so much, we will send the package to you as soon as possible, and will mail you the tracking number when we ship it~n__n~ have a good day~
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dollxy  Said: 13-12-17 17:01
hey dear i tried to pay via paypal and it wont let me pay my order and can i have a fast shipment because i have a doll con at 29th of dec and i chose uae shipping but i live in qatar &gt;&lt;
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SuperAngels  Reply: 13-12-18 09:09
Hello,dear~ we will send you an invoice later, and we will choose EMS as the shipping method, which only takes about two weeks~~Have a good day~
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Visitors  Said: 13-12-16 00:05
Hi dear...sorry for asking another question...-_-&quot; ' Well...if we would like to buy these things..:1- http://www.angell-studio.com/en/?product-2051.html ( this is for Sandra ) 2- http://www.angell-studio.com/en/?product-2226.html. &amp;. http://www.angell-studio.com/en/?product-1531.html ( for honglee ) How will the payment be? It will be added to our older order? Or what,? Please we would like to know...hope you understand our questions and thank you...^0^
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SuperAngels  Reply: 13-12-16 09:32
Hello,m'dear~ could you tell us your order number? so we can check it for you, and our email address is angell-studio-en@outlook.com ~they can reply to you as soon as possible,Have a good day~
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Visitors  Said: 13-12-15 10:24
Hi, As the title stated, how much will be the shipping cost to Malaysia, postcode 50603 for 1/3 sized doll? Thanks ^^
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SuperAngels  Reply: 13-12-16 09:23
Hi,dear,If choose 1/3 sized doll, it will cost 50.5 USD ~~ and we are holding a Christmas Event now, I suppose you will interested in it( http://angell-studio.com/en/?article-112.html) Have a good day~~
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Visitors  Said: 13-12-14 17:39
Hi again sorry for asking so much...but I didn't buy any clay for the eyes? Is it okey? And can we put any clay ? Or the clay should have Specific specifications ? If it doesn't have any specifications so we can use any children clay from my country? Or you can Advise us by what to do? ( to buy it from you? Or it's ok to use any other clay so ?) and thank you....[*^_^*]
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SuperAngels  Reply: 13-12-16 09:21
Hi,dear~ we suppose you'd better to buy bjd clay for your doll, like this one : http://angell-studio.com/en/?product-863.html which only cost you 2USD~ but it can be seen everywhere, so you also can buy it from your local bjd shop ~~ If you want to add this clay to your previews ordre,you can send us the payment 2USD, and make a note of your order number, then we will send this clay with your previews package~n___n~ Have a good day~~
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Visitors  Said: 13-12-14 05:36
Hi dear...can you assemble Sandra's and white fox honglee's eyes with the same directions in their images before shipping them to us ? We would appreciate it a lot ... Thank you for your hard work...o(^v^)b
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SuperAngels  Reply: 13-12-14 09:29
Hi,dear~ if we assemble sandra's and honglee's eyes when we ship them to you, the eyeballs maybe fall down during the shipment way, and it will knock the doll's inside head, so we suggest you put their eyeballs by yourself ~n__n~ it's very easy, here is the ways to put their eyeballs: http://www.pinterest.com/pin/464574517780991600/ Have a good day~~
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angels_knight  Said: 13-12-13 00:54
Hey AS I was wondering if I purchased something in your Christmas sale but needed it on lay-away to be able to finish paying after the event is over would the Christmas event still be valid???? Many Thanks
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SuperAngels  Reply: 13-12-13 10:10
Hi, dear friend, yes, it is still valid, so don't worry~ and here is our email address: angell-studio-en@outlook.com ~Have a wonderful weekend~
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Visitors  Said: 13-12-12 19:05
And yeah I have another question...amm our honglee and Sandra's bodies are senior right? we want senior ( of course it's senior but I like to ask hehe ) *cheese*
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SuperAngels  Reply: 13-12-13 10:09
yes, all of them are with senior bodies~n__n~
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Visitors  Said: 13-12-12 18:59
Oh really! OMG my cutie Sandra~ can't wait...and yeah no problem he is amazing after all ^0^
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SuperAngels  Reply: 13-12-13 10:08
haha,yes, he is really amazing, good choice, but still need many times to finish them ~n___n~ Have a wonderful weekend, my friend~
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Visitors  Said: 13-12-12 00:50
Is this (( 1/3 Cinderella-student\'S dress )) in stock ?? And if it's out of stock you'll restock it? And thank you..:)
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SuperAngels  Reply: 13-12-12 10:28
Hello,m'dear friend, so sorry but this dress has been sold out and discontinued >___< Hugss~ Have a great day~
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Visitors  Said: 13-12-11 20:19
Oh..! Sorry for the late reply...order number is 20131201020448 and yeah we'll contact you by the gmail acc...and please tell us if they have started to make the body..' aaand yeah they started to prepare Sandra or honglee? I'm excited to know they are working on which one...and thank you...(( I've asked and talked tooo much, sorry :( ))
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SuperAngels  Reply: 13-12-12 10:24
Hi,dear ~they are preparing Sandra now, and they haven't prepare Honglee now, and Honglee is in 68cm body, not 1/3 body, so he don't have non-muscle body >___< don't worry, if you have any questions just feel free to contact us, if you don't contact us, then what my job got to do ~haha~~Have a good day~~
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sachi92  Said: 13-12-11 11:26
hi, im really in love with andrea's face and i was wondering if there isva skin color the would match luts real skin white?
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SuperAngels  Reply: 13-12-12 10:09
Hi,dear, as we don't have luts real skin white in our hands, so we are not sure about the color match >___< and here is the skincolor in our shop [http://angell-studio.com/en/?article-100.html] hope there is one skintone that can match lut's white skin~n___n~ Have a nice day~~

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