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scykyill  Said: 14-05-20 05:22
I'm sorry to keep bothering you. orz When I placed my order, the 1/3Blossom flat heel shoes were in stock, but they are now sold out. On my order it says "(Tips:Goods need to be prepared!)". Do you know when they will be in stock again, so that I will know how long it will be until my order will ship? Thank you!
Reply
SuperAngels  Reply: 14-05-20 09:50
Hello, dear friend, sorry but the 1/3 blossom flat shoes is discontinued ~ >___< ~
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scykyill  Said: 14-05-20 05:15
Hello! I was wondering if I could change the 1/3 Taupe Brown Lady’s shoes in my order to the 1/3 Idyllic Flat heel shoes instead. They are the same price and so I hope this will be okay. Thank you!
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SuperAngels  Reply: 14-05-20 09:25
Hi, dear ^__^ may I know your order number,so we can check it, if we haven't send you the package,then it would be possible to change it ~
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Visitors  Said: 14-05-19 20:45
Hello again! My question was, if I send you a piece from the doll (for example the back of the head), would you be able to make the body the same color? For an extra fee, I don't mind that :)
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SuperAngels  Reply: 14-05-20 09:23
Hi, dear friend, sorry for being late >_< yes, we provide resin-match service , you can send us a piece from the doll, and we will make the body same color. But pls attention, as different company use different material, so there will still be a little color-difference ~details you can send questions to our mailbox: angell-studio-en@outlook.com ~Have a good day!
Message
Visitors  Said: 14-05-19 09:34
Hello! :) I am thinking of buying a body from you for a head I have from a different company. Would it be possible to resin match the head or does it have to be one from your company? Thank you for your time!
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SuperAngels  Reply: 14-05-19 16:53
Hi, dear, you can order them from different companies, just make sure there won't too big color difference ^___^ and here is the resin we have :http://angell-studio.com/en/?article-100.html ~ any problems just feel free to let us know~
Message
sakura  Said: 14-05-18 03:12
Hi, I was told the item I ordered was in stock, so I thought it would have shipped already. It has been two weeks and it still hasn't shipped. What is causing the delay and will it be shipping soon? Thank you!
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SuperAngels  Reply: 14-05-19 16:51
Hi, dear friend , your package has been shipped, and here is the tracking number: RA096005483CN so sorry it seems we missed to mail you >___<
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Visitors  Said: 14-05-15 06:10
Hello, I'm a 70 cm Charm YanDi owner and I love this mold so much that I decided to order one more YanDi and make him another styling. But I'm going to order him not faster than year 2015. Will he be still available? I'm asking becasue I realized that you discontinued 70 cm Van - Count Verion, so I'd like to know are you maybe planning to discontinued another 70 cm molds? Thank you!
Reply
SuperAngels  Reply: 14-05-15 10:57
Hi,dear friend, He will be always there(in our store) unless the mould is broken ~ but I suppose YanDi would be available at 2015 year ~
Message
mimari  Said: 14-05-14 01:38
Hello! I've just ordered an outfit for the doll, but I'm not able to pay for it by paypal as there emerges a mistake that says : &quot;We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem&quot;. Could you please tell me the email address to which I can send the payment for the outfit? Thanks a lot! Mariya
Reply
SuperAngels  Reply: 14-05-14 08:50
Hello, dear friend, we will send you an invoice later, and you can pay it according to that letter ^____^
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Visitors  Said: 14-05-13 03:40
Hi, I live in the UK and I was wondering how long it take for products to ship and arrive in total?
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SuperAngels  Reply: 14-05-13 08:49
Hi, dear friend, if you order a doll, then it would take about 45-60 days for us to finish the doll, and send it to you, the total time would be 59-74 days. If you order accessories, and all the accessories are in stock, then we can send it to you within 3 business days. and the total time would be two weeks ^_^ but if one accessory don't in stock, then it would be delay the shipping time ~>__<~ any problems pls let us know ~have a good day ~n___n~
Message
Visitors  Said: 14-05-12 04:30
Hi, I want to know if possible to have a picture Qinglin sun-tanned if possible with make-up? Thanks!
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SuperAngels  Reply: 14-05-12 10:53
Hello, dear friend, yes, you can order Qinglin sun-tanned, but you need to order this one :http://angell-studio.com/en/?product-1325.html and I suppose you can order one little things to make the value reaches 500 USD, then you can get a free face up for her ^___^ ( sorry for being late, my dear friend, we just had a weekend rest >_<~)
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fated麟  Said: 14-05-08 17:55
Is it only possible to pay with PayPal? Is there other paying method?
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SuperAngels  Reply: 14-05-09 08:46
Hi, dear friend, yes, west union is also available ^___^ details pls contact angell-studio-en@outlook.com ~
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sakura  Said: 14-05-05 22:16
Hi, Please confirm you have received my PayPal payment of $20. Also, do you know when my order will ship? Thank you ^^
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SuperAngels  Reply: 14-05-06 09:32
Hello, dear friend, your payment is confirmed ! and the item is in stock, we only need to wait the deliver come to us here to pick up the package and send it to you ^___^
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Visitors  Said: 14-05-05 12:20
Would there be any way to get andrea pink head on a girl body instead of a boy body??? Thank you~
Reply
SuperAngels  Reply: 14-05-06 09:19
you can order Andrea separately, you can order Andrea's head in pink : http://angell-studio.com/en/?product-655.html ; and then choose a body you like in the same skintone, we suppose 62cm female body would be good for Andrea ^___^ any problems pls let us know ~
Message
Visitors  Said: 14-05-04 22:50
Hey AS I am having some problem login in I've put in my username and password but it says it is incorrect. Is it possible for you to reset my password please :)
Reply
SuperAngels  Reply: 14-05-05 09:32
Hello, dear friend, we 've just changed the password for you, and it's 12345687 ~~
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Visitors  Said: 14-05-04 01:03
Hello again, and thank you for answering my previous question about your Ebay dealer.:) I have another question. What size jointed hands are best for Charm Leo? 1/3 size or 70+ size? Thank you!
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SuperAngels  Reply: 14-05-04 09:37
70+ size would be perfect ^____^
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nschroeder  Said: 14-05-03 00:20
Ayaliz is wonderful! I do have one question. Did you use different Anime eyes for the picture? Those don't look like the ones in the Full Set. I want to be sure I am getting the ones pictured with Ayaliz full set. I have emailed several times, but I didn't get a response. I don't even get the auto response. It may be my email provider!
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SuperAngels  Reply: 14-05-03 13:19
Anime eyes are the same ^___^ we mailbox is angell-studio-en@outlook.com ~~
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Visitors  Said: 14-05-01 11:17
Hello, is the Ebay user happylife998 one of your authorized dealers? Thanks!
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SuperAngels  Reply: 14-05-03 13:19
Hi, dear friend, yes, that's our authorized dealer, you can order goods from her ^____^
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meilachan  Said: 14-04-30 23:41
Hi! I made the order the 17th march-2014, and I made the payment the 19th March, but I don't know nothing of my order. Is my bjd's first order so I don't know how much time usually delay it this type of orders! Thank you very much! ^^
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SuperAngels  Reply: 14-05-03 13:14
Hello, dear friend, May I know your order number, so I can check it for you ^___^
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selenae  Said: 14-04-27 08:08
Hello! I was wondering if I could see photos of all the skintones you offer side-by-side? I have my eye on Andrea, but I'm not sure of what skin color I want to order him in. Thanks!
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SuperAngels  Reply: 14-04-28 10:01
Hi, dear friend, here is the skintone comparison: http://www.angell-studio.com/en/?article-100.html Hugs~
Message
Visitors  Said: 14-04-27 03:43
Hello, could you tell me how much will be the shipping fee for sending this 1/3 wig to Poland? And how much will be the PayPal fee?: http://www.angell-studio.com/en/?product-2116.html Thank you!
Reply
SuperAngels  Reply: 14-04-28 10:00
Hello, dear friend, if you choose airmail ,it would cost you about 7 USD,and the paypal fee would be 1.5 USD, total fee would be 30.5 USD ^___^
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Visitors  Said: 14-04-25 11:16
Hello, I was wondering if you'd allow custom skintone again like on this page? http://angell-studio.com/en/?product-831.html I wanted to buy an Adam head in paper white resin but I see this service is sold out. :( Thank you!
Reply
SuperAngels  Reply: 14-04-25 14:58
Hello, dear friend, you can choose this option:http://angell-studio.com/en/?product-1463.html Have a good day~

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