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smw  Said: 12-03-23 15:33
Hello! When my order #20120229143282 will be shipped? Thank you!
Reply
SuperAngels  Reply: 12-03-23 17:32
Hi~dear~n_no we will make the shipment early next week~^^
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Visitors  Said: 12-03-22 10:12
I paid 15 for shipping then another 15.17 when the item arrived. Why was my items shipped with DHL COD when I paid for the shipping with you guys already? The total I've paid for shipping was more then the items I ordered. Could you guys mention to other Canadians that when we receive our items we have to pay twice as much for shipping when it arrives? Just mentioning that would be nice. Thank you.
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SuperAngels  Reply: 12-03-22 13:38
hi~dear~n__n~o may i have your order no>? really sorry for changing the shiping method in the bill sent to you~DHL will be much faster then our current shiping method~^^the arrival of the order will be made within 3days~^^
Message
Visitors  Said: 12-03-21 05:04
I sent a payment to angell-studio via paypal and recieved the confirmation email from paypal about it, but have yet to recieve anything from here noting that the payment was recieved...i did recieve the email with the order number though, but then i sent the payment...my order number is: 20120315043780
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SuperAngels  Reply: 12-03-21 09:14
Hi~dear~n__n really sorry for being late~yes, your payment has been confirmed~and we have processed the order~
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Visitors  Said: 12-03-20 23:59
Hello! You wrote that you would sell "1/3 Ancient male suit Lin" in March, but that outfit is still out of stock. Now "Flame (for YanDi BB)" is out of stock too. Will you continue selling "1/3 Ancient male suit Lin" and "Flame (for YanDi BB)"? I can't complete my order! Should I wait or not? Thank you
Reply
SuperAngels  Reply: 12-03-21 10:42
hi~dear~n__no really sorry for the trouble~but there is only one Lin is available~n__n! so we can't change the status would you pls email your order to angell-studio-en@hotmail.com ~thank you~
Message
limelord  Said: 12-03-20 12:24
For some reason I either don't have an account to log into (I had just registered this account today) or I created one and it's in hiatus for some reason. Is there anyway to get my order No. 20120312006607 linked to this account so I can keep record of it? Thank you!
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SuperAngels  Reply: 12-03-21 09:24
Hi~dear~n__no i am sorry but we can't relate the order to a new account~^__^! but the good news is we have shiped the order~here is tehe tracking No. DHL 8634698446
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Visitors  Said: 12-03-20 04:35
Hi :) I would like to know how much would the shipping be if I buy this product http://www.angell-studio.com/en/?product-1501.html I live in France, Thank you ^^
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SuperAngels  Reply: 12-03-20 08:54
hi~dear~^__^~ the shiping cost will be 15USD ~^^~
Message
niaor  Said: 12-03-19 14:30
Thank you a lot for your quick answer! Sorry for bothering you again, but I didn'n understand what I'm to do with the shoes .__." http://www.angell-studio.com/en/?product-1959.html now? When approximately they will be restocked? Can I pay for them now if I write you an e-mail? And you send me the whole order with the other itmes when the shoes will be available too? Or maybe I pay for the items that are available now, and then add the shoes to this order and then you send me all the items altogether? Thaks once again!
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SuperAngels  Reply: 12-03-20 08:53
hi~dear~^__^o it will be ok if you add the shoes into your email~so we will get a pair for your order once the shoes are available~^^~
Message
niaor  Said: 12-03-18 14:37
Hello! I'm ordering from you for the first time, so I have several questions ^^" 1. How long does it tale to restock the items? And is it possible to add them to the order while they are still being restocked? I want these shoes http://en.angell-studio.com/?product-1959.html so badly, but I'm afraid, that the other items I want will get sold out >.< It would be great if I could pay por the comlete order including these shoes at once and have it sent when the shoes are ready >.< 2. Is it possible to send my order to Belarus via airmail if it weights about 470 gr without package? And how much will it cost? Thank you!
Reply
SuperAngels  Reply: 12-03-19 08:47
Hi~dear~^__^o it is ok~you may email the order to us angell-studio-en@hotmail.com ~n__no the shiping cost will be about 17USD~
Message
Visitors  Said: 12-03-11 15:41
Will you make it in translucent butter? I noticed it wasn't on the list
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SuperAngels  Reply: 12-03-12 09:04
Hi~dear~^__^o it is ok~pls just make a notice about it in your order~^~^
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dreadzep  Said: 12-03-11 00:32
Hi, I was about to make an order when I realized my country isn't on the "region" list. Can't you guys ship stuff to Japan?
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SuperAngels  Reply: 12-03-12 09:04
Hi~dear~^__^o you may place the order at our japnese website~n__no
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chiitcg  Said: 12-03-10 05:52
XD My package arrived shortly after I inquired about its shipping status! Everything is fine and the clothes are GORGEOUS! Thank you so much!
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SuperAngels  Reply: 12-03-12 09:03
Thank you~dear~^~^for let us know the good news~^~^~glad that you like our works~^^
Message
seirvitas  Said: 12-03-09 18:36
hello sorry to bother. I was just wondering on the status of my order. Do you know when I can expect them to ship? Thank you.
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SuperAngels  Reply: 12-03-12 09:02
Hi~dear~^__^~o we have made the shipment ~here is the tracking No. RA045028573CN~it can be tracked at the local post office~^~^o
Message
jina  Said: 12-03-08 11:57
Hi.. I bought 4 dolls from you last year.. I wonder if I could please buy a dress for my Leira milk, the one in the fullset? Because I wasnt thinking of it then!! Please I wonder if its possible to buy any of these clothes now. Best regards
Reply
SuperAngels  Reply: 12-03-08 13:02
Hi~dear~^__^ would you pls send us the code of the clothes you need~we can check the stock for you~^^
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Visitors  Said: 12-03-08 01:58
Hello Angell Studion, Is it possible to order a custom color in regular resin (not French resin) for a body? I'm interested in the 62cm female body with optional high heel feet. thanks, Lisa
Reply
SuperAngels  Reply: 12-03-12 09:26
hi~dear~^__^ i am sorry but only french resin is available here~^_^!
Message
smw  Said: 12-03-08 01:03
Hello again! Yes, I've sent payment directly to angell-studio@hotmail.com Transaction ID 4YS48971UV565552Y
Reply
SuperAngels  Reply: 12-03-08 09:05
hi~dear~^__^o yes, your payment is confirmed~ thank you we will process the order right now~
Message
kihaku  Said: 12-03-07 23:55
Hello~, We are making a doll database website (Dollection) and we would like to add your company information to it. We will add information about your dolls and we would like to add your lovely company pictures of your dolls to the database. Is this okay? The site is fan made and it will not make money. Yours, Dollection moderators
Message
Visitors  Said: 12-03-07 11:56
What are the measurements for the 62cm female body ? Thank you
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SuperAngels  Reply: 12-03-07 16:45
hi~dear~n__n~ you may find it at the bottom of Baining's webpage~http://www.angell-studio.com/en/?product-1947.html
Message
xxmyxwouldxx  Said: 12-03-06 18:56
Hello i sended a question for you about Lucifer White some days ago, where can i find the answer ? n.n' i'm actually quite sure i was sended that message n.n'...
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SuperAngels  Reply: 12-03-07 08:51
hi~dear~n__n~O excuse me but may i know teh order no.~n__n thank you~
Message
smw  Said: 12-03-06 15:07
Hello! I've sent payment for the order #20120229143282. Transaction ID 4YS48971UV565552Y
Reply
SuperAngels  Reply: 12-03-06 17:40
hi~dear~n__n did you make the payment to angell-studio@hotmail.com ? the payment has shown at our account~n__n!
Message
taiofmine  Said: 12-03-05 05:58
Hi there! I sent in payment for order #20120302111286 and you emailed me back to confirm that my payment had been recieved, but it's still listed as "awaiting payment" under My Account.... so I just want to double check that the payment was recieved. :) Thanks!
Reply
SuperAngels  Reply: 12-03-05 09:06
Hi~dear~n__no your payment is confirmed~we will update the order status asap~^~^
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