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canniballollypop Said: 10-07-26 14:17 Hello Angell Studio
I have just recieved my order which included the eyes: EY16075
From the picture you have on your website, they look really white, but the eyes I received are extremely purple, and they look nothing like the picture you have on your website. I am really disappointed in these eyes and I am hoping I can exchange them for these eyes: EY16081
If you cant exchange the eyes am I able to send them back and recieve a refund? I am not pleased with these eyes at all...
The outfit I ordered is fantastic however!! I am extreamly pleased with the quality and works that has gone into making them! Thank you!!
Please contact me if you need further details about the issue I have with the eyes
Thank you!
Jessica
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Reply: 10-07-26 16:55 Hello, Jessica^^
Tks for your messages, I have sent you a mail, pls check=^-^=
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Said: 10-07-26 10:58 Hello! Can you tell me how i can register mail at <a href="http://google.com">google</a> <a href=http://google.com>google</a> http://google.com
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Reply: 10-07-26 16:56 Hey, I'm sooo sorry, but could you tell me what's your problem???
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Said: 10-07-24 08:54 Teresa! I already pay the BJD ^^ Thanks for your wait. Beste rewards :)
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Reply: 10-07-24 11:22 Hey sweety, tks for your information^^
I have sent a mail to you, pls help me to confirm the information=^-^=
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Said: 10-07-22 02:02 Hello! I was wondering if you offer a layaway program and if so, what it is? Thanks!
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Reply: 10-07-22 09:39 Hello, tks for your questions^^
Yes, we accept layaway, and I just send you our layaway agreement, pls check=^-^=
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Said: 10-07-21 08:28 I want to order Rone in Sun-tanned, but i also want jointed hands for him. Is it possible to order jointed hands in Sun-tanned color??? Thanks!
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Reply: 10-07-22 09:38 Hello, tks for your questions^^
Yeah, of course, you can order the joint hand in sun-tanned skin=^-^=
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Said: 10-07-20 06:31 Teresa, "Vejino" arrived in Somerset, NJ United States this morning 10-19-07 at 11:25 AM - I must tell you when I open the box, I could not believe my eyes - He is truly a great work of art that will be treasured forever - I can now see why it takes a long time for him to be completed -WELL WORTH THE WAITING PERIOD - to you and all of the artists involved - Thanks for a GREAT JOB AND DOLL express my thanks to every one
Derrick
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Reply: 10-07-20 09:36 Hey, Derrick^^
Nice to hear such goood news at the begining of morning^o^v
Did you take any photos?? Welcome to share with us<333
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Said: 10-07-19 22:49 Hello Angell-Studio
I have order no: 20100719226240
I am wanting to pay via Paypal, can you send an invoice to: helen.bradley@unisa.edu.au
Thank you!!
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Reply: 10-07-20 09:38 Hello, tks for your message, I have send you the mail^o^v
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Said: 10-07-18 22:31 I've got a question, the doll 1/3 named kana how tall exacly is she?(with the head i mean)
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Reply: 10-07-19 11:49 Hello, tks for your question^^
The total height of Kana is about 57cm=^-^=
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Said: 10-07-15 07:43 Hello, is it possible to purchase just the head of Ty and Rone? And if it so, how can I place an order?
Thank you for your help ^_^
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Reply: 10-07-15 13:35 Hello, tks for your question.
Yeah, you can buy the heads alone^o^v
And pls visit those two link:
Ty's head: http://angell-studio.com/en/?product-1373.html
Rone's head: http://angell-studio.com/en/?product-1452.html
Message
Said: 10-07-11 00:25 Teresa, I sent you a email about the eyes in Face-up photos - the position of the pupils need to be changed - the eye pupils (small dark center of the eye) need to be moved down to the center of the eye sockets. Other wise the picture are good
I hope this is not too much trouble.
Thanks Derrick
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Reply: 10-07-12 09:03 Hello, Derrick^^
Tks for your reply=^-^= Pls do not worry about the eyes, we just fit on the eyes when take the photos. Generally speaking, we do not fit on eyes when send out the package, you can fit on them by yourself on your side^o^v
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Said: 10-07-08 06:10 Hello !
I totaly fall in love with the Werewolf head, but it's out of stock .
I really would like it in sun tan. When 'll you release it ?
Thank you !
Have a nice day,
Suzy
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Reply: 10-07-08 09:09 Hello, tks for your love and support^o^
Werewolf is our limited doll on 2008. It was sold out within 1 month after it released. I'm soo sorry, but we bascially do not re-release limited dolls once it sold out.
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Said: 10-07-02 19:15 Hello!! I´ll tranfers you the payment in 2 weeks, when the transfer of money from the bank is complete, thanks!
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Reply: 10-07-03 09:27 Hello, tks for your information^o^
And pls let me know when you settle the payment, then I can follow up your order as soon as possible=^-^=
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Said: 10-07-02 05:54 Hello!! This is my order number 20100702053095. I´ll pay with paypal, please, send me the invoice
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Reply: 10-07-02 09:04 Hello, I have sent you the mail, pls check^^
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Said: 10-06-30 07:54 Hello!
I just wanted to verify that the skin-tone of the Rone in the picture is tanned. Also, what is your layaway policy?
thank you!
selena
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Reply: 10-06-30 11:56 hello, tks for your questions^^
The skin tone of Rone is solid sun-tanned.
Detail have been sent to your mail, pls check=^-^=
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Said: 10-06-30 06:29 Hi! I want to know the difference between the skintones, tranparent milk.pink, solid pink...and if I want tranparent milk.pink, whay shoul I choos? tranluecent milk and 1/4 solind pink or tranlucent pink and 1/4 solid white...
Sorry for my ban English
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Reply: 10-06-30 11:58 Hello, tks for your questions and sorry for the misunderstanding lol They are same, but we just named them in different names >_<
Pls just take it easy. It's our fault, I'm stupid, sorry for the misunderstanding lol
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Said: 10-06-30 02:00 I don't know whats going on but there's a company called TNT who's telling me I owe them money from the order you sent me. They said to contact you if there was any issues. >.< It's been almost a month since I ordered my stuff from you guys and the package was marked down. >.< TNT is saying I owe duty on the package, which I don't. Can you deal with this immiedatly please? No one told me this was going to happen. I have no money to pay this.
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Said: 10-06-30 01:05 Hi!Have a question here,if I order a sunglasses JE00058SCS how long does it take?And what about the shipping?
I live in Thailand,Thank you :)
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Reply: 10-06-30 11:52 Hello, tks for your questions^^
Generally speaking, we will send the small order within 1 weeks and the shipping cost is about 17.00usd(for the total weight under 500g).I will help to confirm the shipping cost with you again when you place the order^o^v
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Said: 10-06-29 04:02 Hello, I'm preparing a present for a friend and one of the things we want to include in her doll are your headphones but since its a presetn payed but a group of people I nedd to know how mach the shipping costs of 2 headphones to Spain could it be, more or less. I have to tell that to the person getting the mney to know if we can afford them for the present. thanks ^^
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Reply: 10-06-29 09:25 Hello, tks for your question^o^ The shipping cost for 2 headphones are about 24.00usd.I will help to confirm the shipping cost with you again when you palce the order. I also send the detail to your mail, pls check^^
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Said: 10-06-28 14:35 Can you call me back 011-751-2023 <-here
You guys locked up the korea site?
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Reply: 10-06-28 15:38 Hello, tks for your questions and our Korean admin will contact you soon^o^
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Said: 10-06-28 02:27 Hello,what's included for sale of Lusifer? is the head with makeup? Thanks
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Reply: 10-06-28 15:44 Hello, tks for your questions^o^ Pls find the page of Lucifer-light pink, the fullset should be included the dolls, make-up service, eyes, wigs, outfits, shoes etc. The head is not with makeup acquiescently, but you need to order them alone^o^v
