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chromagia  Said: 11-08-11 12:54
I received an email from Angell-Studio on July 29 saying that my order number: 20110719106774 got shipped, but it still isn't even in the USPS database. Has it even gotten shipped out, yet? I'm really worried because I'm moving out-of-country in a couple of weeks, and really need it to get here soon! I hope it's not lost or anything!
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SuperAngels  Reply: 11-08-11 14:40
Hi~dear~(n__n)~excuse me, but did you check the tracking No. at the local post office~n__n'usually it will be tracked there~
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vincafrance  Said: 11-08-11 02:22
Hello, Thank you for your message. It is OK for the make-up: it is beautiful. Please, can you confirm me when you are ready to send me my Lucifer, and give me the tracking number? Thank you very much, and have a nice day! Vinca Silly 18 villa de l'union 93100 MONTREUIL FRANCE a.silly@orange.fr
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SuperAngels  Reply: 11-08-11 11:16
Hi~dear~(n__n)~thank you so much for your reply~if the faceup is confirmed~we will arrange the shipment right now~
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seirvitas  Said: 11-08-04 17:27
hi just writing to say I sent my payment for order 20110804132715
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SuperAngels  Reply: 11-08-04 17:34
HI~dear~(^__^)~payment confirmed~thank you so much for your love fro AS~we will process your order right now~
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humbug  Said: 11-08-04 10:06
Hello, my order is 20110514231504, you said there was a problem when you tried to ship my wig and you will ship it again. Have you done so already? I'd like to know when I can expect it.
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SuperAngels  Reply: 11-08-04 17:32
HI~dear~n__n~we have reshiped the WG~here is the tracking NO~RA096007949CN you may check it at the local post office~
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yumishiroi  Said: 11-08-01 18:29
Hello! ^_^ I just wanted to ask, when will my Order 20110708051778 be shipped? It's been 3 weeks since I've paid everything. Thank you for your answer - Yumishiroi
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SuperAngels  Reply: 11-08-02 09:06
HI~dear~n__n~really sorry for keep you waitting~your order is ready now~we will shio it right now~n__n~
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unsraw  Said: 11-07-29 04:43
hello! I orderd a Yandi head, it was in stock so I assumed it would be shipped out right after payment. i need this head for a modification commission I have gotten so I'm kinda in a hurry o_o I really need to know when this will be on its way, I have to let the customer know that it might get delayed! :/ my order number: 20110714033288 thanks for your time!
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SuperAngels  Reply: 11-07-29 14:18
HI~dear~n__n~i am really fro the delay~YanDi['s head is ok~once the accessories are sent to our factory~the order will be sent directly from there~n__n~
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mariah  Said: 11-07-26 17:22
Hi, dear Angellstudio! I'm very sorry to disturb you again, but my order was lost by my local post. The order number is 20110530001032. Can you kindly send me by e-mail a copy of the invoice if you have it? They want a copy of this document to start the search of the parcel. Yours truly, Mariya.
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SuperAngels  Reply: 11-07-26 18:05
Hi~dear Mariya~n_n~we have sent the info to your inbox~
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mariette  Said: 11-07-26 09:23
Hello - I would like to order the Blueberry Cheese pixie with faceup, eyes and pierced ears. I am confused by your order form. My shopping cart says $236.00 for Blueberry and face up together and $2.00 for pierced ears. I would also like eyes, but am unable to input the lavender eyes - do I need to order a different color? And how long will it be before I receive my doll? thank you.
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SuperAngels  Reply: 11-07-26 10:09
Hi~dear~(^__^)~we ahve recieved your order~thank you very much for your love and support for AS~the eyes are in your order~and 30 dyas will be needed for the doll making and 15 days fro the shipment via Airmail~n__n~
Message
ayafee  Said: 11-07-23 01:42
I want to know a tracking number for Order Number:20110718186420. Because the status said it shipped already but i didn't receive a tracking. Thank you ^ ^
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SuperAngels  Reply: 11-07-23 09:33
Oh~dear~n__n~here is your tracking NO.EE408556775CN~
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humbug  Said: 11-07-20 16:28
Hello, it has been more than a month since you said you shipped the wig, and it still has not arrived. I check the tracking number with my post office and they say it hasn't even arrived at my country yet. Can you please check what happened to it on your side? My order number is 20110514231504.
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SuperAngels  Reply: 11-07-20 17:41
Oh~dear~i am terriblely sorry~T___T~it seems that your oredr is mixed up with one of our USA customers~t___T~we will arrange the reshipment right now~
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Visitors  Said: 11-07-20 12:20
Hi, I just put in the order for 2 pairs of cat ears and 2 pairs of eyes but the shipping has not been added to the price so I thought it would add on paypal but when I clicked the "NOW PAY" link to pay it said there was some problem with your paypal address. My order number is 20110720110795, have you received it and will you be emailing me an invoice and an address I can use for paypal? Also please read the message I included in my order as I wish "For the cat ears can I have one of each type, one set manjusaka and one set mandarava, both in transparent milk please?" Thank you
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SuperAngels  Reply: 11-07-20 13:42
Hi~dear~n__n~pls we have sent the shiping cost and the pp charge via MSN~pls login the paypal website first, then you will be able to make the payment directly from it~n___n~and it is ok with the skintone of the ears~we will arrange it for you~
Message
Visitors  Said: 11-07-20 03:49
Hi, can you tell me the shipping price to the UK? I want to buy some cat ears and 2 pairs of eyes. Thank you.
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SuperAngels  Reply: 11-07-20 08:57
Hi~dear~n__n~it will reach 17USD via airmail~
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lendelia  Said: 11-07-19 10:57
Hello Super Angels ^-^ ! I have written a message 2 days ago and it seems you did not received it :( so I am trying once again today ^-^. I would like to know if my order n.20110517222267 will be ready soon. Any kind of news will make me happy :), as it has been over a month since I last heard from you and 2 months since my order has been paid. Thank you a lot Super Angels, and sorry for my lack of patience ^3^!
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SuperAngels  Reply: 11-07-19 17:27
Hi~dear~n__n~really sorry fro keep you waitting~we are taking the photo for your leira~it will be sent soon~
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Visitors  Said: 11-07-18 01:16
Can you please tell me what the delivery time is on this doll?
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SuperAngels  Reply: 11-07-18 08:20
HI~dear~n___n~30days willl be needed for the birth of the BB~and she will arrive with a week via EMS~n____n~
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nekala  Said: 11-07-13 13:50
Yes, the order I mentioned in my last message is Order 20100622067446 Like I said, I already have the doll, I just want to avoid future confusion.
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SuperAngels  Reply: 11-07-13 15:12
Ok~we will fix it now~n___n~
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nekala  Said: 11-07-12 06:19
Hello, my order was completed about a year ago (my beautiful doll is about to be a year old <3 ) but my order status hasn't changed. I was wondering if my order history and points could be updated to avoid later confusion?
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SuperAngels  Reply: 11-07-12 18:37
Oh~dear~n__n~may i have the NO.of the order? n__n'
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Visitors  Said: 11-07-11 07:06
Hi Angell-Studio! I am sorry. I have misplaced password to sign in for member on site, and I want to be able to complete my order for Dana Doll. I placed order just recently but am not sure how to pay with Paypal. How to send money order, please? I have tried to recover password and fill in email to do so, but it seems not to work. Sorry for trouble. Thank you!
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SuperAngels  Reply: 11-07-11 08:43
Hi~dear~would send your account and the registered email to us we will retreive your code~n___n~for the payment you may login in the p[aypal website and have your monely sent firectly form your account~^__^~
Message
Visitors  Said: 11-07-08 07:34
http://www.angell-studio.com/en/?product-1757.html hii can i order this for size 1/3 bjd? xiexie
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SuperAngels  Reply: 11-07-08 09:03
Hi~dear~n___n~what a lovely enquiry~(^_____^)~of course, the dress is available, pls just add it into your order, and we will counted it for you~n___n~thank you for your love AS~and you are always welcome~(bukeqi)~n___n~
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Visitors  Said: 11-07-08 05:25
Please let me know how it is you sell momo. do i buy everything separately (eyes, wig, body, face?) I want to buy her like the picture.
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SuperAngels  Reply: 11-07-08 11:47
Hi~dear~n__n~you may just choose momo's accessories and related service in the list under the pic of the BB
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Visitors  Said: 11-07-05 01:25
Is this Ty? http://www.angell-studio.com/en/?product-1518.html Thank you!
Reply
SuperAngels  Reply: 11-07-05 08:44
Hi~dear~n___n~the model is Rone~the younger of the twins
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