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jlostein  Said: 11-03-15 14:16
Hi, can I get shipping rates for Malaysia for 3-4 clothes and shoes? Also, do you have an email address I can write to? Thanks!
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SuperAngels  Reply: 11-03-15 17:18
Hello,dear friend,you contact with us through : angell-studio@hotmail.com we suggest you to place order on our website first, we'll count the shipping cost and detail cost for you after you placed order on our website. ^_^
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stackhouse  Said: 11-03-15 12:15
20110315128384 This is my order number for two wigs. I live in U.S.A.. My paying method is PayPal. I tried several times to get order to go through. It would not. Can you help me?.
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SuperAngels  Reply: 11-03-15 17:16
Hello,dear friend,we are sorry to tell you that our website cannot made the payment directly,. As when you placed the order,the shipping cost and paypal charges are not include, it will need us to cont it for you through mails on our working time.sorry for the inconvenience. Hope you could understand.and mail have sent to your mailbox,pls check. ^_^
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tsukiyo  Said: 11-03-15 09:00
Hello, I made payment for order number 20110206036704 on 2/25 and it still says my order is unfilled. When will my order be shipped? I had hoped to receive it before the doll it was meant for, but she's already on her way. I am very much looking forward to this lovely item. Thank you!
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SuperAngels  Reply: 11-03-15 14:40
Hello,dear friend,.we checked your order,your order has shipped,but as we are discussing the airmail discount with China post office these days,we hope to apply some discounts for customers who choose airmail for their orders,and the discount is not decided by the post office,and we shipped some order but did not get tracking No. yet.so,we'll let you know the tracking No. once your we get it.sorry for the inconvenience.>_< and the order status for delivery won't shows on our website.
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marming  Said: 11-03-15 03:16
I tried to pay you through pay-pal but I get this message: We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the &quot;Ask Seller a Question&quot; link on the listing page. When you have the correct email address, payment can be made at www.paypal.com. Return to merchant PayPal At this time, we are unable to process your request. Please return to and try another option.
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SuperAngels  Reply: 11-03-15 17:19
Hi,dear friend.we are sorry to tell you that our website cannot made the payment directly,. As when you placed the order,the shipping cost and paypal charges are not include, it will need us to cont it for you through mails on our working time. sorry for the inconvenience. Hope you could understand.
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kiraran  Said: 11-03-14 22:06
Hi, I'm sorry to bother you again about the clothes, last time I asked about 70+ brown coffee leather coat, but I wonder if http://www.angell-studio.com/en/?product-1660.html and http://www.angell-studio.com/en/?product-1659.html also misplaced in 1/3 categories? Thank you ^^
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SuperAngels  Reply: 11-03-15 17:24
Hi,dear friend. ^_^ thanks so much for your reminding. ^_^ yes,you are right. sorry for the mistake and the inconvenience.>,<
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avacado  Said: 11-03-14 17:58
I have made payment for order No. is 20110313182960. Thank you!
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SuperAngels  Reply: 11-03-14 20:49
Hi,dear ,mail for delivery info. confirmation have sent to your mail box,pls check. ^_^
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Visitors  Said: 11-03-12 18:02
Hello, how long will take to shipp my order. I thought that items I ordered are in stock. Thank you :-) XXX Marie
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SuperAngels  Reply: 11-03-14 09:19
Hello,dear Marie,we shipped your order,but we did not get the tracking No. from the post office.>,<so we did not tell you the news of your order yet.>,<we'll send you mails after we get info. from the post office. ^_^
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gospoga  Said: 11-03-11 20:57
Hi ^^ Can you tell me, how much will cost a shipping of RONE(younger brother) in Belarus? Thanks
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SuperAngels  Reply: 11-03-14 09:10
Hello,dear friend,the shipping cost for Rone default fullset to Belarus is 95.00USD. ^_^
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Visitors  Said: 11-03-11 18:56
Why from korean site doesn't do as a favor an answer in question?
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SuperAngels  Reply: 11-03-14 09:02
Hello,dear friend.sorry,as our Korea website are doing the website maintenance and updatings,so there would be less time for our Admin to reply your question, we'll reply you as soon as possible once the maintenance is over. sorry for the inconvenience. hope you could udnerstand.
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valerei  Said: 11-03-10 18:10
Hello, I sent you an email about my adress and I haven't got a reply or anything, I just want too see if everything is ok or if I should change anything? my ordernumber is 20110305003908
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SuperAngels  Reply: 11-03-10 18:23
Hi,dear friend,ususally after you confirmed your delivery info. we'll contact you when there is news for your order.^__^
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Visitors  Said: 11-03-10 07:10
HI! do you use only EMS as shipping metod??
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SuperAngels  Reply: 11-03-10 18:21
Hello,dear friend,we aslo ship through airmail. ^__^
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jenova  Said: 11-03-10 05:10
Hello, I sent in an order on Monday and have not yet received an invoice or email from you, I just wanted to check if maybe an email did not go through. My Paypal address is kirkam@mistrust.com, but my email address registered here is also connected to my Paypal account :) Thank you!
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SuperAngels  Reply: 11-03-10 18:21
Hello,dear friend,we have sent a mail to your mail box for your order,pls check. ^__^
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kearsy  Said: 11-03-10 02:14
Hello, I tried asking under my order but no one has responded. Is the teal wig the only thing holding up my order?
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SuperAngels  Reply: 11-03-10 18:02
Hello,dear friend.sorry,we did not received your mails for your order,and we sent a mail to your mail box.
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Visitors  Said: 11-03-09 20:08
한국 사이트 질문게시판에는 글올린것 왜 답변안해주시나요?? 입금하고 일주일이 지났는데 확인 좀 해주세요ㅜ(정해리)
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SuperAngels  Reply: 11-03-15 17:30
Hello,dear friend,please tell us your order No.,so that we could help you contact with our factory to check your order issue.
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terra96  Said: 11-03-09 11:09
for ice does his ear come blushed(or painted) ?
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SuperAngels  Reply: 11-03-09 17:48
Hi,dear,Ice's ears comes with make-up done. ^__^
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valerei  Said: 11-03-08 03:16
I sent money for order: 20110305003908!
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SuperAngels  Reply: 11-03-09 13:43
Hi,dear^^ Mails for confirmation have sent to you. ^_^
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Visitors  Said: 11-03-07 14:23
I would like to make an order for 1/6 Momo head to hybrid with the other company's body [Minoru world Jr. misty rose skin] and I'm not sure about which skin colour will match the body best. Here is the body. http://farm6.static.flickr.com/5056/5470719191_9b94c5d95c.jpg Compare to Luts NS : http://farm6.static.flickr.com/5140/5400261457_b68121f98a.jpg Compare to Volks NS : http://farm6.static.flickr.com/5175/5400261363_b9b05b09c0.jpg Compare to Soom NS : http://farm6.static.flickr.com/5138/5400860804_2ba273c350.jpg Please give me some suggestion which skin colour [pink, milk, butter] is the mostly close colour to this body skin or neither of them. Remina
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SuperAngels  Reply: 11-03-07 16:03
Hello,dear friend.Usually our solid butter skintone match most with Volks NS,so we suggest you to order MOMO in solid butter skintone. ^_^
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Visitors  Said: 11-03-05 15:23
Hello, I am not sure if my last message was sent successfully, so here it is again. Does the solid resin have UV protection? Also the solid butter (06) looks very yellow on my monitor, what is it like in real life? Thank you for your help!
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SuperAngels  Reply: 11-03-07 16:06
Hello,dear friend.Our solid butter is almost like volks NS,so if you have volks' body/doll in normal skin,you may know how our solid butter looks like.^_^ and for the UV protection,it will need to be ordered for your doll seperately. ^__^
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asukasakumo  Said: 11-03-04 12:55
Hi, I have ordered some things since March 2nd but I haven't got any confirmation on my email or account yet. Please let me know soon, thank you.
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SuperAngels  Reply: 11-03-07 10:14
Hello,dear friend.sorry for our late reply. >,< Details have sent to your mail box,pls check.thank you.<3
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melissak  Said: 11-03-04 09:20
I just wanted to know if you'd sent me the total for my order yet. I haven't received anything in my email or my paypal account yet. Thank you!
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SuperAngels  Reply: 11-03-04 10:41
Hello,dear friend. We sent a mails to your mailbox just now.pls check. ^__^
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