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aelix  Said: 11-04-05 05:14
Hello! I'm really sorry to disturb you asking about this, but I'm very curious ^^ Could you please tell me the aproximate date of my order (it's number 20110312088714) shipping& I'm so eager to get my wonderful shoes and stunning wig! Love, Aelix.
Reply
SuperAngels  Reply: 11-04-06 15:37
Hi,dear, we have already shipped your goods,but the post office doesn't give us the tracking NO.till now,Don't worry we'll keep eyes on them^^
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eternals  Said: 11-04-05 02:44
Hello~ I would like to know how AS DOll Spring Limited Promotion works . Do we have to buy 560USD of different items? or 560USD of 1 item (like a SD BJD )? Thank you
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SuperAngels  Reply: 11-04-06 15:52
Hello dear,560USD is the total money of all your ordered items, you can buy 560USD of different items of course^^
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avacado  Said: 11-04-05 02:41
Hi, I placed an order on April 2, 2011 and I haven't received the price of shipping and PP fee. Thanks.
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SuperAngels  Reply: 11-04-06 16:03
We have already sent the email^^ Yesterday and the day before yesterday were Chinese Tomb-sweeping Day,so we had 2 days rest,sorry for our delayed response T_T
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Visitors  Said: 11-04-04 15:56
Hello, I am currently drawing up a list of correspondence between BJD-types and eyes sizes. Could you please kindly tell me the eye size of the doll ASH (SP) Normal Pink and sun Tanned please Thank you in advance for your collaboration, best regards Papillori
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SuperAngels  Reply: 11-04-06 09:11
we just come back from our Tomb sweeping festival, sorry for keeping you waitting.^-^
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SuperAngels  Reply: 11-04-06 08:58
hi,dear, the eye size for our 1/3 dolls is 16mm generally.^-^
Message
himekuina  Said: 11-04-01 11:41
日本語にて失礼致します。 日本語サイトにはないオプションで注文をしたく、 英語サイトに登録致しました。 その際、居住国選択のプルダウンにJapanがありませんでした。 詳細住所内に国名を明記すれば問題なく発送できますか? よろしければお答え願います。
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SuperAngels  Reply: 11-04-01 11:51
Sorry that we can't understand Japanese, so our Japanese customer service will help you with your questions through an email to you email address^_^
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Visitors  Said: 11-03-31 21:15
Hi, do you accept layaway?
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SuperAngels  Reply: 11-04-01 11:53
Hello,dear~ yes,we accept layaway^_^and you have to send us the total payments within 45 days in no more than 3 times with at least 30% deposit as your first payment. ^_^
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Visitors  Said: 11-03-28 17:58
Hello, thank you for your previous answer. Just 2 more questions for you: - can your dresses for 1/3 youth fit the 62cm female large bust body? - is the margarita European style dress in stock? Thank you!
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SuperAngels  Reply: 11-03-29 09:40
On the page of each clothes there are detailed sizes on the button of that page~so please check the size and then compare them with your own dolls, the clothse should be 1-2cm larger than your nude doll~~ And for your second question, yes,this dress is already in stocks^_^
Message
Visitors  Said: 11-03-28 02:46
Hello there! I wanted to know what the shipping cost would be if I order a wig here? (I live in the Netherlands and I'm planning on ordering the wig: WG34015) Thank you in advance! ^o^
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SuperAngels  Reply: 11-03-28 14:35
Hi,dear friend,you can place an order on our website first,we'll send the cost details to you through mails after you placed order on our website,no worries,our website won't charge you after you placed orders,as shipping cost and paypal charges are not include,it will count for you through mails,you can decided to pay your order or not after you received our mails of the price details. ^_^
Message
crazylune  Said: 11-03-27 19:33
Hello, if I buy $560 of goods and get Ash SP head normal pink, how much should I pay to change the skintone to sun-tanned?
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SuperAngels  Reply: 11-03-28 15:44
Hello,dear, I'm sorry to tell you that if your items are $560 in total, then you can't change to a sun-tanned, cause the sun-tanned ASH head is the gift for the payment which is valued over $760 T_T
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Visitors  Said: 11-03-27 06:34
Is there any way to see what a 1/3 head looks like on the 62 cm girl body? I Love the Gabriel head, but will it fit? Thank you!
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SuperAngels  Reply: 11-03-28 09:11
Hi,dear friend,^-^ sorry,we do not have that kind of pictures,If you would like Gabriel on a 62cm body,you could choose the neck modification service to make it comes true.^^
Message
Visitors  Said: 11-03-26 21:11
Hello, I love your outfits for your charm dolls, but I would like to know if you can customize them to fit my doll instead? I have a luts ssdf. Also, will the clothes for your youth line fit the 62cm larger breast body for female? Thank you!
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SuperAngels  Reply: 11-03-28 09:08
Hello,dear friend,we only accept outfits for other size with group order. ^^
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nami  Said: 11-03-25 15:36
Hello! Thank you for your previous answer. I would like to know how much will be shipping for 58cm doll to Russia?
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SuperAngels  Reply: 11-03-25 17:11
Hi,dear ^^ shipping through EMS for a 58cm doll default fullset is: 77.00USD. ^_^
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Visitors  Said: 11-03-24 21:22
Hi! How much the shipping will be cost to Russia if I order Gabriel Pink on senior body with some things such as eyes, wig and high-heeled leg parts? And will I get Ash's event head?
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SuperAngels  Reply: 11-03-25 11:36
Hello,dear^_^ I''m sorry to tell you that the default dress of Gabriel has already been sold out. The nude doll is 420.00USD,you have to choose other producets totally priced 560.00USD with the doll, then you can get a normal pink nude head of ASH for free~ ^_^
Message
noonamka  Said: 11-03-24 01:26
I'd like to order MINI Gus(New Style) [as male] but I'd like to change body as female. Can I order like this?
Reply
SuperAngels  Reply: 11-03-24 09:14
Hi,dear friend,^^yes,just order MINI Gus(nude doll) and add the gender change service to your order,then you will received Gus with female body,Here is the service for gender changing : http://angell-studio.com/en/?product-838.html Pls check,thank you.^^
Message
vantala  Said: 11-03-23 04:24
Hi! With what hands comes 70+ Male Senior body? New or old?
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SuperAngels  Reply: 11-03-23 08:36
Hello,dear friend,the type of the body do not depend on which hands you choose,becuase usually if you buy a 70+doll,it's default body is male senior body.70+ size doll do not have female.all of our bodies are new now.The pictures of the old body only for display.^^
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Visitors  Said: 11-03-20 12:22
Hi Angell Studio! Does the Dragon Soul Spear come with blushing included? Or does it come with blank? Thanks! L.
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SuperAngels  Reply: 11-03-21 13:53
Hello,dear friend,the spear will come to you like shows on our website. ^-^
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gospoga  Said: 11-03-18 23:35
I paid for order #20110317079779 from paypal shima---@mail.ru
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SuperAngels  Reply: 11-03-21 13:49
We sent a mail about delivery info. confirm to your mailbox,it seems you did not received our mail.>_< it may ran into your spam box.>_< pls check your mailbox,we sent it again.
Message
vantala  Said: 11-03-18 03:12
Hi! I'm confused by you skintones names: translucent milk and translucent pink are they same skinton or differnt? And how much will be shipping for 70 cm body to Lithuania?
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SuperAngels  Reply: 11-03-18 13:48
Hi,dear friend,^_^ translucent milk refers translucent white skintone,but translucent pink means tranclucent pink skintone.their color is different.the shipping cost of 70cm body to Lithuannia is: 110.00USD.
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gospoga  Said: 11-03-16 19:44
And I again =) My last question ^^ If I order Rone, in cost 590 dollars, what I get? Thanks
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SuperAngels  Reply: 11-03-17 09:49
Hello,dear friend.if you spend 590.00USD,you can get a nude doll(Rone) in any solid series skintone.^_^ the price 590.00USD is for a nude doll,other accessories like wigs and eyes need to be bought seperately. ^_^
Message
gospoga  Said: 11-03-15 21:56
Hi again ^^ Tell please, what means &quot;default fullset&quot;? And can you ship Rone by airmail? Maybe it will be less expensive? Thanks
Reply
SuperAngels  Reply: 11-03-16 18:04
Hello,dear friend,default fullset means : a nude doll,wigs,eyes,outfit,shoes,face-up and body make-up. ^_^ We ship dolls by EMS,becuase dolls' order are more worthing shipping through EMS.airmail is suit for small orders.becuase EMS have more discount with additional weight when beyond the minimum weight. ^_^
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