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Visitors  Said: 11-09-04 08:24
Hello, I would liek to order face up services for a few of my dolls. Do you have an email address I can send the face up details too? Also do I order the face ups through the cart or can I get a paypal invoice from you after discussing the details by email? Thanks.
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SuperAngels  Reply: 11-09-05 08:46
HI~dear~n__n~it is ok~here is our email address angell-studio-en@hotmail.com~pls just place the order~^^~we will sent the invoice to you after we count it~n__n~
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Visitors  Said: 11-09-03 04:05
Hello! Thank you for your previous reply and your speed! Is it also possible to customize a makeup? I want to buy a Kimo girl doll. Can you do a make up more feminine? This would entail an additional cost? Thanks and sorry for my English, I hope I'm understandable ...
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SuperAngels  Reply: 11-09-03 14:43
HI~dear~n__n~it is ok~here is the customized faceup~n__n~we will ask the painter to make the BB looks more like a girl~^^~
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Visitors  Said: 11-09-02 18:00
Hi! It's me again! Of course, i would have made payment on PayPal website, if i had known how. Should i use your e-mail? What is it? Do you have to send to me any information about my order before I make payment? I can't find my EMS cost? Where is it stated?
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SuperAngels  Reply: 11-09-02 18:12
we have emailed the bill agian to you inbox~n__n~ hope it will be ok~^^~
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SuperAngels  Reply: 11-09-02 18:09
Hi~dear~n__n~it is strange~don't you receive the bill from us? here is our paypal address angell-studio@hotmail.com may i have your order NO.?
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Visitors  Said: 11-09-02 08:45
Hello! Was Gavin's mold the same as Hua Xi mold? Thank You!
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SuperAngels  Reply: 11-09-02 08:58
Hi~dear~Gavin is much older than HuaXi~^^~they are differenct actually~n__n~'
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allex1912  Said: 11-09-02 01:29
Hi! When i click on NOWPAY i go onto PAYPAL website and see ""We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com."" What should i do to make payment? I only know how to make payment through invoice.
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SuperAngels  Reply: 11-09-02 09:00
OOh~dear~realllly sorry fro the trouble of paymetn~y__y~there is something wrong with our paypal link on the page~t___t~could you pls login at paypal website first and make the payment directly from it~^^~thank you~
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Visitors  Said: 11-09-02 00:50
Hello, I want to order a doll Kimo shortly. How long will he available? Is it possible to have a female body instead of male? How long to receive it? What is the price of shipping for delivery in France? Thank you!
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SuperAngels  Reply: 11-09-02 09:05
HI~dear~n__n~30-35days will be needed for the production of Kimo and 7dyas fro shipment via EMS~and you may find the gender change here http://www.angell-studio.com/en/?product-838.html ~the shiping cost will 45USD~n__n~thank you~
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Visitors  Said: 11-08-29 02:48
Hi there, I am interested in a suntanned Kana--is tan only available in solid resin or is it also available in translucent resin too? Also--does the tan color go all the way through? Can the tan be sanded? Thank you, Lisa
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SuperAngels  Reply: 11-08-29 08:42
Hi~dear~Lisa~it is available to both ~n__n~ and the skintone is all through th eresin~^^~
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allex1912  Said: 11-08-27 19:35
Hello! What type of hands goes with Cheney and Bella? Is it possible to order 1/6 Girls\' satchel skirt now for Momo? And why I can't order 1/6 love hands? Thank you in advance.
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SuperAngels  Reply: 11-08-29 14:15
Hi~dear~n_n~their hands will be plam hand and pointing hand~^^~and the sailor dress is also svailable~can't you order the loe hands? it is strange but they are available here http://angell-studio.com/en/?product-669.html
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suzy  Said: 11-08-24 18:02
Dear Angell Studio, I have put through my payment for the total. :) Many thanks, Suzy
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ayami  Said: 11-08-24 10:10
Hi, I sent you an e-mail yesterday and I want a reply. I'll be paying my payment for order 20110821201167 via bank transfer next week. I'm a little bit confused about your Beneficiary's name via Bank Transfer. In your reply your name is Bao Jin Liu, but on your website your name is Zhen Xiang Xu. So which one should I send money to. Please understand that I don't want the money to fall into the wrong hands. Thanks.
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SuperAngels  Reply: 11-08-24 17:38
HI~dear~n__n~ we have sent the email to you today morning~did youn get it~^^~Baojinliu is the account in the current use~so it is ok~pls don't worry ~^^~
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suzy  Said: 11-08-23 21:44
Dear AngellStudio, I just placed my order, 20110823218893, went to paypal where paypal said there is a problem with the PayPal email address supplied by the seller. How do you want me to pay now? Or do you want to invoice me at my paypal email address? Many thanks, Suzy.
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SuperAngels  Reply: 11-08-24 08:32
HI~dear Suzy~^^~we are reallly sorry for the problem of the paypal link on our page~it has failed us for long~Y___Y~could you pls login at the paypal website and make the payment directly form it~n__n~ thank you~
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cat70  Said: 11-08-23 19:19
You told me that you've got one bike for sale. I'd like to pay (including shipping to Ukraine) but cannot order it - the status of this item is "Sold out".
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SuperAngels  Reply: 11-08-24 08:33
yes,~it is sold out on the webpage~^^~while the stock keeper found one accidentallly in the stock~n__n~the photo of the moto will be sent later to your inbox~
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robinhsb  Said: 11-08-23 08:11
Dear Angell-Studio ~ I was wanting to order a Cheney but notice there is no translucent butter skin tone. Is this sold out or not available? If I order in solid butter I cannot order extra hands. Please let me know :) Which color is in the promotion picture?
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SuperAngels  Reply: 11-08-23 11:00
HI~dear^^~cheney is in translucent white~n__n~the translucent butter is not available now~n__n! thank yo for your love for the boy~
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vincafrance  Said: 11-08-23 04:33
Hello, I received my order n°20110701011388,yesterday. And my doll is so beautiful; I love her so much!! Thank you very much. All the best, Vinca silly
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SuperAngels  Reply: 11-08-23 08:57
OOOoh~what a good news it is~n__n~we are so glad about it~thank you for let me know~^^~
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yumishiroi  Said: 11-08-22 16:00
Hi, I just would like to ask, did you ship my order? The order number is #20110708051778. I didn't get a shipping-confirmation mail or a tracking number, so I was unsure. Thank you! ^ ^
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SuperAngels  Reply: 11-08-23 08:58
HI~dear~^^~we have shipped your order~here is the tracking NO.RA096007918CN you may check it at the local post office~
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Visitors  Said: 11-08-22 06:35
Hello! I would love to bring Cinderella Red into my BJD family, but it will take a few months to save up the money. Do you see Cinderella Red being available in April of 2012?
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SuperAngels  Reply: 11-08-22 09:30
HI~dear~n__n~pls don't worry~Cinderella will be always available~n__n~thank you so much for your love for this little girl~
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Visitors  Said: 11-08-22 04:42
Dear Sir / Madame, Is it possible to order item FT008 (Harley-Davidson motorcycle) and how much would cost the shipment to Ukraine?
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SuperAngels  Reply: 11-08-23 11:30
Hi~dear~n__n~you are reallly luck~qwe find the last one in our stock~^^~the shiping cost will be 77USD~
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ayami  Said: 11-08-21 19:17
Hi, I ended up making two orders Order Number: 20110820100761 Order Number: 20110821199985 Can you delete the first one and replace it with the second order? If possible, can you attach the eyelashes to the doll's eyelids, I can pay for the service. Please contact me via ayami.keiya@yahoo.com Thank you.
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SuperAngels  Reply: 11-08-22 09:26
HI~dear~n__n~pls don't worry, we have sent the detailed info to your inbox~and it is also ok with the eyelashes~n__n~we can do it for you~
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Visitors  Said: 11-08-21 03:45
Hello, I'm from Italy and I would buy a msd dress. If I buy it, can you write a lower value on the packet? Italian customs may apply taxes on high values and I would avoid this. Does airmail to Italy have tracking number? thank you!
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SuperAngels  Reply: 11-08-22 09:25
Hi~dear~n__n~it is ok with the value on the package~we will marked as the gift of 15USD~n__n~pls don't worry~ Airmail aslso got its tracking NO~n__n~and you may check it at the local post office~n__n~
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aether  Said: 11-08-18 22:53
I wanted to inquire as to how pre-deposits work, when placing an order. Can I place an order, then make pre-deposits, until it is completely paid up? How many months until I need to pay in full? Thank you.
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