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Visitors  Said: 11-09-30 23:33
Hi! I was wondering what kind of layaway you offer for Bella + faceup? And is it possible to get Que's fantasy parts separately? Thanks!
Reply
SuperAngels  Reply: 11-10-01 19:37
Hi~dear~n__n~ the layaway is available~n___n~the payment will be allowed to be made by 3three times within 45-60days~n__n~i am sorry but the fantasy parts can not be attached to Bella~>__ <~
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kupikuklu  Said: 11-09-30 19:17
I can not pay for my order Please correct the error When I click to pay, then I see an error message I can not go to the site paypal or write me your paypal account I'll pay for itself order
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SuperAngels  Reply: 11-10-01 19:35
Hi~dear~n__n~sooo sorry about that ~but would you pls login the paypal website and make teh payment directly from it~our paypal link is malfunctioned~T__T~
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blukat99  Said: 11-09-30 16:21
Hi I was wondering if I get the 15% off for the Halloween event? It does not show on my invoice and I would like it to show before I pay. Thank you
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SuperAngels  Reply: 11-10-01 19:33
Hi~dear ~n__n~we have emailed the bill ~
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salamandra  Said: 11-09-30 15:22
Hello! I've ordered a doll with some stuff from you, my order no is 20110725170586, 6 days ago I recieved an e-mail from you wich tells me that the face-up is done and the girl is ready to go to me. I asked, when are you planning to send her, but still haven't recived any ansver. I am waiting for more than 2 months already, and i want to know, what is with my order, and why there is no answer. I want her sent to me as soon as possible, please) Elena
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SuperAngels  Reply: 11-10-01 19:32
Hi~dear Elena~n_n~O really sorry for the dealy~we have shiped the doll~^__^~
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Visitors  Said: 11-09-27 01:25
Hi, I live in England, but I've seen your dolls and love them to pieces, but I don't know whether you have a site for England or just for this....... I would love to buy some but don't have enough to pay for shipping...
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SuperAngels  Reply: 11-09-27 08:51
Hi~dear~n__n~O thank you sooo much fro your love for AS BBs~^^~it honors us a lot~may i have the items or doll you are interested in? i can count the shiping cost for you and see what we can do then~n__n~o
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Visitors  Said: 11-09-19 15:52
Dearest Angell-Studio! This is not a message in regards to an order at all so I hope you dont mind me posting it here. While browsing the deviant art website(www.deviantart.com) I came across a user account with the same name as you. This account features pictures of your dolls from this website up for sale under this user's name. When I contacted them asking if they were affiliated with you and had permission to sell such art they assured me in what I took as a suspicious way that they were indeed part of your company. And even your official english representative. They seem a bit strange to me so I wanted to leave a comment here to make either ensure that this is your account or to bring it to your attention that your artwork has been stolen by this person and is being used without your permission. The page you can access here: http://angell-studio.deviantart.com/ Thank you
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SuperAngels  Reply: 11-09-19 16:29
Hi~dear ~^___^~yes, thatis our DA account ~in most cases it is used by us to maket our dolls and share some pics with our AS friends~^__^~our english correspondent is authorized to search fro the excellent works by other DA users~we consider our DA as a platform to make new friends and entertain the people we like~n_n~thak you so much for let us know your concern regarding the security of our brand ~^___^~it is our honor to have such a caring friend just like you~
Message
Visitors  Said: 11-09-19 09:55
Hello! I want to have eyes &amp; face-up for Mix-Black head as it's shown on the site with fullset of this doll:). So, how much will be the price of head with face-up, eyes, eyelashes and shipping fee to Poland? Thank you very much!
Reply
SuperAngels  Reply: 11-09-19 12:52
Hi~dear~n__n~ the goods cost ofthe head eye wg and faceup reaches 228USD~n__n~and teh shiping cost will be 40USD and the paypal charge 10USD~so it will be 278USd~^^~
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Visitors  Said: 11-09-18 06:12
Hello! I want to ask how much will be price of Mix-Black head with face-up, eyes &amp; lashes - is this possible to order this head with eyes &amp; lashes? And will this head still be available within next 3 months? Thank you!
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SuperAngels  Reply: 11-09-19 09:21
Hi~dear~n_n~the head is available~n__n~ may i know what are the faceup and eyes you would like to have?~^^~
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lendelia  Said: 11-09-16 12:53
Hello Angell Studio team! I just wanted to say, I received my Leira ans she's absolutely perfect, I just LOVE her! Thanks a billion!!! &lt;3
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SuperAngels  Reply: 11-09-19 09:20
Ooh~dear~n__n~O what a wonderfullll news~^^~thank you soo much for letting us know~n__n~O
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bailee  Said: 11-09-16 02:16
hello. i was wondering how long it will take to send a doll with a face up.
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SuperAngels  Reply: 11-09-16 08:45
hi~dear~n__n~25-30 days will be needed for the production of the doll~ and 7days for shipment via EMS~so it will be 35-40 days totally~n__n~
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bailee  Said: 11-09-15 12:53
hello. i was wondering if there is shipping and handling costs to ship a package to the U.S if so how much is it?
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SuperAngels  Reply: 11-09-15 16:19
Hi~dear~n__n~the shiping cost is dependent on the weight of your order and destination of shipment~n_n~ it will be counted when the order is placed ~^^~
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Visitors  Said: 11-09-15 09:33
Hi there I left a message few days ago about the 1/4 Ancient Style Pink brocade Shoes, on 11-09-08 and was told that it is available for purchase. But I tried to purchase it through your Taobao site http://item.taobao.com/item.htm?id=8689212746 and was told that it's not available. Do I need to wait for it to be in stock? if so, how long will it be? Many thanks.
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SuperAngels  Reply: 11-09-15 17:51
hi~n__n~dear, it is available now~
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Visitors  Said: 11-09-14 13:54
can pay with paypal?
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SuperAngels  Reply: 11-09-14 15:18
hi~dear~n_n~of course, it is our default payment method~
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Visitors  Said: 11-09-08 12:51
Hi just wondering if your item 1/4 Ancient Style Pink brocade Shoes http://www.angell-studio.com/en/?product-1646.html is available for order or available for purchase? thanks
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SuperAngels  Reply: 11-09-08 13:40
HI~dear~^^~they are available~n__n~
Message
wickedcarrot  Said: 11-09-06 08:39
Hello, I recently placed an order for a Leira Milk doll which is currently being stocked. My order number is 20110819235085. I also ordered a pair of eyes (EY16086) to go with my doll since the eyes that usually go with the doll were sold out. I was wondering if it would be possible for the eyes to be set in the doll for me before it ships. Thank you :)
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SuperAngels  Reply: 11-09-06 09:55
HI~dear~n__n~ yes, of course~we will make it for you~
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allex1912  Said: 11-09-05 17:29
Hi again! In order details is stated -&quot;The total amount of orders:983, Goods cost: 908 USD&quot;. You write in e-mail &quot;The total amount of orders:922, Goods cost:818&quot;. What cost should i pay? I got frightened.
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SuperAngels  Reply: 11-09-05 17:45
Oh~dear~really sorry ~pls choose the later one which was the amount after our discount for you~^^~
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Visitors  Said: 11-09-04 22:09
With the bases loaded you srtcuk us out with that answer!
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SuperAngels  Reply: 11-09-05 08:45
excuse me~n__n~may i help you?
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Visitors  Said: 11-09-04 08:24
Hello, I would liek to order face up services for a few of my dolls. Do you have an email address I can send the face up details too? Also do I order the face ups through the cart or can I get a paypal invoice from you after discussing the details by email? Thanks.
Reply
SuperAngels  Reply: 11-09-05 08:46
HI~dear~n__n~it is ok~here is our email address angell-studio-en@hotmail.com~pls just place the order~^^~we will sent the invoice to you after we count it~n__n~
Message
Visitors  Said: 11-09-03 04:05
Hello! Thank you for your previous reply and your speed! Is it also possible to customize a makeup? I want to buy a Kimo girl doll. Can you do a make up more feminine? This would entail an additional cost? Thanks and sorry for my English, I hope I'm understandable ...
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SuperAngels  Reply: 11-09-03 14:43
HI~dear~n__n~it is ok~here is the customized faceup~n__n~we will ask the painter to make the BB looks more like a girl~^^~
Message
Visitors  Said: 11-09-02 18:00
Hi! It's me again! Of course, i would have made payment on PayPal website, if i had known how. Should i use your e-mail? What is it? Do you have to send to me any information about my order before I make payment? I can't find my EMS cost? Where is it stated?
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SuperAngels  Reply: 11-09-02 18:12
we have emailed the bill agian to you inbox~n__n~ hope it will be ok~^^~
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SuperAngels  Reply: 11-09-02 18:09
Hi~dear~n__n~it is strange~don't you receive the bill from us? here is our paypal address angell-studio@hotmail.com may i have your order NO.?
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