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allex Said: 10-11-30 01:41 Hi! I have made an order (Kana+eyes+wig+make-up+underwear) and received e-mail with fee: Shipping cost EMS: 76.00usd, Paypal charge: 23.03usd. But shipment costs rather high and i didn't know about Paypal charge (I ordered in another company, there wasn't Paypal charge). So can I change EMS on to Air mail? How much does it cost to ship Kana to Moscow, Russia via Airmail? How long does it take Airmail to ship Kana? How can I change my order?
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Reply: 10-11-30 10:36 Hello,dear friend. Our Admin have contact with you through mails,pls check.^^
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Said: 10-11-30 01:28 Hi! I have made an order (Kana+eyes+wig+face-up) and receive e-mail with fee: Shipping cost EMS: 76.00 usd, Paypal charge: 23.03usd. But shipping costs rather high, and I didn't know about paypal fee. So can I change EMS on to Airmail? And how much does it cost to ship Kana to Russia, Moscow via Airmail? How can I change my order? How long does it take Airmail to ship Kana to Moscow?
Thank you.
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Reply: 10-11-30 10:14 Hello,dear.^^ We've already sent mail to your mailbox,pls check. And if you have any other changes or question,please contact with our English District admin. Mail box: angell-studio@hotmail.com thank you.^^
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Said: 10-11-28 02:40 I need to change my email address in my account and I need to know how that is done also I will be useing paypal for my order I just submitted
Thank you
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Reply: 10-11-29 10:07 Hello,dear friend,^^ If you need to change your mail address in your account,pls contact with us through mails. Our mailbox: angell-studio@hotmail.com
Send the mail address and the menber username to us,we'll fix this for you.^^
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Said: 10-11-26 21:39 Hello! How much would it cost to ship 70+ European classical aristocratic clothing --- Tequila to Moscow Russia?
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Reply: 10-11-29 10:10 Hello,dear friend,the shipping cost with this outfit after package is :39.00USD. If any more question,
welcome to contact with us through mails.^^ our E-mail: angell-studio@hotmail.com thank you.
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Said: 10-11-22 22:20 whats the difference between face up and make up?
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Said: 10-11-20 12:50 How much would it cost to ship one pair of new 70+ hands to Virginia USA?
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Reply: 10-11-22 11:16 Hello,dear^^ Our defaul shipping method is EMS,so for a pair of 70+ hands to USA is 21.00usd.^^ If any more question,welcome to ask.^^
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Said: 10-11-18 02:41 I am interested in layaway for a doll how does it work?
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Reply: 10-11-18 16:57 Hello,our layaway plan details have sent to your mailbox:art_skyfirefox@msn.com ,pls check.^^
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Said: 10-11-17 14:52 I think that I have all the items to complete the doll in my cart. I will be purchasing two pair of eyes. I would like to have the shoes with the black soles instead of the white soles. Please if you can order them for me I would appreciate it.
I need to ask you if you offer layaway plan or if I can pay you in 4 payments as I do not want to miss the opportunity to purchase the doll. Thank you so much for all your help, you have great customer service and have answered all my questions. Please disregard the last 2 emails I have sent you as I think the 16mm eyes will fit the doll.
Sincerely,
Patricia
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Reply: 10-11-18 16:53 Hello,dear^^ Our layaway plan can only be finished in no more than 3 times. Don't worry,the new style of MOMO is not limit items.^^
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Said: 10-11-16 11:54 Hello，My order number is：20101116102947. But I didn't sign in when I got that. So how can I check my order now? and how can I contact with you after I remittance？and how long may I get my doll after I remittance？
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Reply: 10-11-16 17:35 Hello.^^ You can sumbit your personal information to our English District admin, they will creat a menber account for you and add your related information to your menber account.^^ Pls contact with our English District Admin after your reminttace. The mailbox is: angell-studio@hotmail.com
and the period for us to produce a doll is usually 25 to 40 days.^^ We'll arrange your order after we received your payment for your order.
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Said: 10-11-16 02:31 Do you have any promotions now except i can see in Promotional information?
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Reply: 10-11-16 17:23 Hello,dear^^
We do not have any other promotions yet.>,<
but we'll realese more promotions soon.Thank you for your concerning.^^
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Said: 10-11-14 07:17 I'm interested in layaway for one of your dolls, can you send me information about it?
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Reply: 10-11-16 09:50 Hello,^^ We've send out layaway plan to your mailbox,pls check.^^ Thank you.
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Said: 10-11-12 05:46 Is there not a body make up B for 1/3 girls?
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Reply: 10-11-12 11:33 Hello,dear ^^we do not have body make-up B any more. sorry.>,<
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Said: 10-11-12 05:28 What would it cost to ship a pair of headphones to Canada? thank you ^-^
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Reply: 10-11-12 11:32 Hello,dear^^Our default shipping method is EMS.but since it's small order of yours,we suggest you to use our new shipping method for delivery, the airmail.^^ the shipping cost of airmail for a pair of headphones only to Canada is : 10.00USD.^^
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Said: 10-11-12 04:58 How do I find out shipping costs to see if I can afford a set of headphones?
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Reply: 10-11-12 11:29 Hello,dear^^ The shipping cost will be caculated for you through e-mails after we confirmed your order information with you.^^ and the shipping fee is depend on where you located and the total weight of your order.^^
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Said: 10-11-12 04:27 Why shipping cost is soooooo high? (2 X shoes = 30$)
Are you disrespect forthcoming clients?
Or it's a little tax froud? ;)
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Reply: 10-11-12 11:26 Hello,dear^^ The shipping cost for two shoes is really 30.00USD, our default shipping method is EMS,the price is for EMS,since the international express company set 500g as a minimun weight,so you'll have to pay the shipping cost of 500g even though your order does not reach the weight of 500g . Usually we suggest our customer to choose other items to balance the shipping cost. and if not,
We have opened another shipping method recently,which is much more cheaper,that is the airmail,but would spend much more time for you to receive the parcel compared with EMS. The shipping fee for two shoes to Poland of the airmail is:13.00USD
if you would like choose this for shipping,pls contact with us.^^thank you.
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Said: 10-11-11 11:04 so since everything needs to be made. can i give your company my doll's exact body measurements so the pants i ordered can fit her better than your standard SD measurements?
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Reply: 10-11-11 17:22 Hello,dear friend. sorry all the things we do is accorrding the size of ours. lol Our company do not do size for customer seperately.>,<
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Said: 10-11-11 02:31 Hi! I just want to make sure I understood correctly: Lucifer new style comes with general normal body, yes? So if I want muscule normal body, what I need to do and how much it will costs? And MSC is Mr. super clear.
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Reply: 10-11-11 09:21 Hello.^^ If you want muscle normal body,just leave the notes to your order.^^You don't need pay more charges.^^ The price is also the same. About the body coat with MSC,sorry we do not have that kind body at the moment.>,< we can only suggest you to buy the MSC seperately for the maintance for your doll.
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Said: 10-11-10 11:39 Hi. I would like to know if my order has been shipped? One of my items was supposed to be re-stock on the 7th. What is the current status now? Can I have my tracking number too if its been shipped?
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Reply: 10-11-11 17:20 Hello.^^ the only items of your order need to wait is the high-heel feet.^^
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Said: 10-11-09 20:30 Hi! I'm planning ordering Lucifer new stile and have some questions:
- with what body type he'll come: general or muscule?
- then ordering full doll and wanting senior body I need to add 70$ But then I look in Body component secrion difference between normal body and senior body only 30$. Why is that?
- is possible to order body coat with MSC only?
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Reply: 10-11-10 17:02 Hello,dear ^^
If you order our Lucifer in new style,our default body is general body,that is the normal body.^^ Since if you order a doll,the default body is normal body,so if you need a senior body there will be mold exchange charges. But if you order a senior body seperately,we do not need take a new mold to do,so mold exchange charges do not need to pay.that's why when you order a doll with senior body will charges more.>,< Hope you can understand. lol I'm sorry we do not understand MSC,do you mean MSD or somthing? Welcome to contact with if you have any more questions.^^
Message
Said: 10-11-08 03:57 Hello.
I want you to buy 3 wigs:1/6 Short Curly Gold wigs,WG64001, WG62019.
Please tell me how much it would cost shipping to Russia?
Thank you.
Reply
Reply: 10-11-08 11:13 Hello,dear^^ the details have sent to your mailbox,pls check.thank you.^^
