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minakissu  Said: 12-03-01 09:50
Hi I sent money via PayPal last night, I'd like to make sure you received it. I'd also like to know when it would be shipped. Thank you. Order Number: 20120229117696
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SuperAngels  Reply: 12-03-01 15:30
Hi~dear~n__no your payment is confirmed~thank you~and we have processed the order~~
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taiofmine  Said: 12-03-01 04:32
I ordered a doll this morning and sent money to your PayPal... but I don't think it added on shipping, so please let me know if I need to send extra for shipping! Order # is 20120229239192. Thanks!
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SuperAngels  Reply: 12-03-01 09:26
Hi~dear~^__^~ we have emailed the bill to you~pls check it~^~^
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Visitors  Said: 12-02-28 11:29
Hi~~~I have a question.^^ I am not good at English.....Please understand. I am Korean. I ordered your goods to South Korea was the administrator. But the problem has occurred. I ordered http://www.angell-studio.com/korea/product-191.html << South Korea manager Miss Cha say 2010.11 Order... But I did not receive the product. Miss Cha say "Lost product and September 2011 were re-order" Still have not received. But today, as the product ordered has been received.(EE491875210CN) I wondered why not come to the doll. She does not tell me the order number. I want to know. Do you have ordered my doll? I will not believe her anymore.
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SuperAngels  Reply: 12-02-28 11:52
Hi~dear~n__n~ would you pls send me your the no. of your order placed~n__n and may i also know when and how made the payment, with these info i will track it for you ~n_nO thank you~
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Visitors  Said: 12-02-28 11:28
Hi~~~I have a question.^^ I am not good at English.....Please understand. I am Korean. I ordered your goods to South Korea was the administrator. But the problem has occurred. I ordered http://www.angell-studio.com/korea/product-191.html << South Korea manager Miss Cha say 2010.11 Order... But I did not receive the product. Miss Cha say "Lost product and September 2011 were re-order" Still have not received. But today, as the product ordered has been received.(EE491875210CN) I wondered why not come to the doll. She does not tell me the order number. I want to know. Do you have ordered my doll? I will not believe her anymore.
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SuperAngels  Reply: 12-02-28 11:48
hi~dear~n___n~ i am really sorry for all the trouble caused~^__^! may i know your order no.?
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Visitors  Said: 12-02-23 06:20
I have a question about the 1/4 White pet WG. I was wondering if it came with the ears, or if those are an added on item.
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SuperAngels  Reply: 12-02-23 09:23
Hi~dear~^__^~ i am sorry but the ears are not included~
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kurokami  Said: 12-02-22 00:13
I sent my payment directly to your paypal account, please let me know when you have receieved it.
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SuperAngels  Reply: 12-02-22 13:40
Hi~dear~n__n~ may i know you order no?
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Visitors  Said: 12-02-21 19:09
good day! do you do layaway? thanks
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SuperAngels  Reply: 12-02-22 09:07
Hi~dear~n__n~ layaway is available~^^~the first payment will be 30% of the total~and you may finish the rest within 45-60 days~
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seirvitas  Said: 12-02-19 16:50
hi I'm sorry to bother you. I went to pay but paypal said "We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com." Can you provide me with a proper paypal address and a shipping quote so I may pay for my order. Thank you <3
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SuperAngels  Reply: 12-02-20 09:05
Hi~dear~n__n~ i am really sorry but our paypal link is malfunctione~n__n! would you pls login at paypal website and make the payment directly to angell-studio@hotmail.com ~thank you~
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Visitors  Said: 12-02-19 05:05
Hello! When will the 1/3 Ancient male suit Lin be on sale? Thank you
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SuperAngels  Reply: 12-02-20 09:05
HI~dear~^__^~ it will be restocked in Mar
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fiathriel  Said: 12-02-18 14:15
Hello, What is the resin color for your Ye doll? Thankyou
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SuperAngels  Reply: 12-02-18 15:41
hi~dear~n__n~the boy is in the solid white skin~^^~
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Visitors  Said: 12-02-15 06:53
Dear Angell-Studio, I have sent second payment! Please confirm?? It is for order No. 20120130033562~~ Also I have lost my password, but your website doesn't send me recovery email... Please help?? Thank you~~
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SuperAngels  Reply: 12-02-15 08:51
Hi~dear~n__n~ your payment is confirmed~^^~and we have processed the order~^__^~
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Visitors  Said: 12-02-14 03:19
Finally received my order for Qing Yin. She is absolutely gorgeous. I do not know much about bjd and this being my first please do not expect me to offer a professional criticism >___<. LOL, but seriously it is one of the beautiful things I now own. Also most importantly, thank you for all the efforts you put into helping us - the customers. You have been quick to reply to all my e-mails and concerns (I have also never received so many hugs in any of my e-mails ever - lol). Heck I have even noticed you working at home while on a deserved holidays. For all this I will make another order from you guys. Thank you ^__^
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SuperAngels  Reply: 12-02-14 09:12
Hi~dear~n___n~thank you soooo much for all this kind and heart-warming words~do feel grateful~i am really glad that you enjoy the girl and our service~^~^~it just make everything worthwhile~thank you~dear~^^~welcome to enter this hobby~it is always nice to feel connected with kind people like you through our doll~^^~
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natalie21129  Said: 12-02-12 03:48
How do I cancel an order? I inputted incorrect information by accident and I would like to cancel my order or at least change my contact information.
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kurokami  Said: 12-02-11 22:50
Hello, I participated in the Halloween Photocontes. Am I still able to use my 20% discount for participating?
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SuperAngels  Reply: 12-02-13 09:23
hi~dear~n__n~ of course~you may use it~pls just make a notice in your order~^~^
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Visitors  Said: 12-02-11 15:40
I have a Cinderella translucent butter resin doll from you, made in 2010 or 2011. Please could you tell me if she was made with French Resin? Will she yellow easily? Amy xx
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SuperAngels  Reply: 12-02-13 09:23
Hi~dear Amy~^~^~yes, all of AS dolls are made of french resin~the effect of yellowing won't be easily shown on it~^^~
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Visitors  Said: 12-02-11 05:45
Hello, is it true you can make a doll to in custom a skintone if I send you a resin sample for you to match?
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SuperAngels  Reply: 12-02-13 09:21
Hi~dear~n__n~O yes, it is ok~pls contact angell-studio-en@hotmail for our shiping address~^^~~
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kurokami  Said: 12-02-10 06:16
How much would shipping be for a 1/6 doll to Canada, postal code R3M 1P4? How much are custom faceups for 1/6 dolls? Do you accept layaway? Thank you!
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SuperAngels  Reply: 12-02-10 08:52
hi~dear~n__n~the shiping cost will be about 40USD~and you can find the faceup here http://www.angell-studio.com/en/?product-1733.html ~yes, the layaway is available~^^~the first payment will be 30% of tghe total~you may finish the rest within 45-60 days~
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Visitors  Said: 12-02-09 03:10
Hello, Is it possible to order the Yandi BB with a different faceup?
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SuperAngels  Reply: 12-02-09 09:06
Hi~dear~n__n~ it is ok~but you need to choose the customize faceup~^^~
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Visitors  Said: 12-02-07 16:50
hello. I ordered from your Korean homepage on January 14th and deposited them the same day, but there is not yet confirmation of payment. My order number is 20120114203908 in Korean homepage. Please check this things and send to me ASSP. thank you.
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SuperAngels  Reply: 12-02-08 10:12
Hi~dear~n__n~O i will check it with our korean admin to confirm it right now~^~^~
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blackjackstyle  Said: 12-02-06 08:09
Hello Angell Studio! I just wanted to tell you that ALL your dolls are completely gorgeous! Usually, I only like 70cm+ dolls. And I like ALL of your 70cm dolls. >w< But I even like your 60cm and smaller dolls!! If I could I would get Charm Limited Ye (he is so beautiful! And his clothing is amazing ^_^), Limited Zhen, Qinglin, MoZhao, HuaZhi SP, Ty AND Rone, and even Miss Anna!! She is sooo cute!! I think of all the doll companies, even ones like Soom, Luts, Volks, and Souldoll... the sculpture of Angell Studio dolls are the -BEST-. Your dolls' faces have so much life and personality and are so, so beautiful! Please continue making gorgeous dolls!! n___n I am looking forward to buying a suntanned-skin RONE for myself very soon! I do have one question. In the 1/12 size dolls, it says Miss Anna is "Time Limited". I really want to buy her as a full-set, but right now I don't have the money. When will you stop the sale of Miss Anna? She is SO cute! Thank you n_n
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SuperAngels  Reply: 12-02-06 09:17
Hi~dear~n___n~ your words are truely an amazing gift to us~n__n~thank you dear, for all your love for us, you really make us feel honored and encouraged~^^~it is always a pleasure for us to find our friends enjoy our works~^___^~thank you`dear Miss Anna is actually available~n___n! we made a mistake in the inform update~she is available al the time~^^!ooh~pls make a notice in your future order~we will be gald to offer 15% discount to our friend~n__n~
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