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Visitors  Said: 13-04-02 04:52
Sorry if its been asked before, or written somewhere else, I'm new to shopping from Angell-studio. Do you accept lay-a-way payments for dolls?
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SuperAngels  Reply: 13-04-02 08:48
Hi,dear~yes,layaway is accepeted by us~you need to pay 30% ot the total value ,and pay up the rest within 45 days~ but the spring event don't accept layaway~>__<~
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Visitors  Said: 13-04-01 17:35
Hi AngellStudio. Could you please tell me which of your resin is a closest match wih Luts Normal Skin ? Thank you~
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SuperAngels  Reply: 13-04-02 08:47
hello,dear,really sorry we don't have closest skintone to match with Luts Normal Skin >__< even the normal pink,it's also has some color difference >__<
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Visitors  Said: 13-03-31 16:59
Hi! I need the body with very light pink skintone, wich color is better: solid pink or transculent pink?
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SuperAngels  Reply: 13-04-01 09:03
Hi,dear~here is the pic of the comparison ;http://farm9.staticflickr.com/8404/8602564286_fe9a805aca_z.jpg translulent pink is a little transparent,it may looks more beautiful than solid pink,but it's difficult to take a good photos in translucent pink >__< it's my personal opinion,hope it can help you~
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Visitors  Said: 13-03-31 07:52
Hello, I was wondering if you still had plans to release Michael Guide of Death? Thanks.
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SuperAngels  Reply: 13-04-01 08:51
Hi,dear~yes,we will release Michael in recent days,really thank you for your interest~n__n~Have a great day~
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bazikotek  Said: 13-03-27 06:13
Something is wrong with your PayPal account (email). I wanted to pay and I can not :(
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SuperAngels  Reply: 13-03-27 09:17
Hi~dear~the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Thank you~^__^~
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chris_d  Said: 13-03-23 21:47
Hi, I want to ask you, do you accept layaway? And the second question: I want to order HongLee, but I want him on 70+ Male Senior body, is it possible? And how does it cost? Thank you very much ^^
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SuperAngels  Reply: 13-03-25 08:53
Hi,dear~we accept layaway~and you just pay 30% of the total value at first,and pay the rest within 45 days~~ we are sorry we couldn't provide Honglee with 70+ male senior body >__< PS:a spring event is hold by us~but layaway is not accepted if you want to take a discount ~x___x~ Hope this can help you~~ Have a great day~
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snow_white  Said: 13-03-12 17:17
Sorry, it seems I was out of my mind at night and forgot to tell about the destination T___T So, we would like to purchase two pairs http://angell-studio.com/en/?product-2143.html to Russia, Tver . How much it will be with ALL costs? (shipping, pay-pal fee) Thank you very much for so fast answers!
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SuperAngels  Reply: 13-03-13 09:41
Hi,dear~n__n~the goods cost is 80USD,shipping charge via EMS to Russia is 32USD,paypal fee is 5USD,the total price should be 117USD,besides,Since EMS set 500g as a minium weight,so we suggest you to pick more than one items to balance the shipping fee~~and airmail is not recommended by us,cuz it may be lost in the shipping way,and it has a long delivery time >__< hope it can help you~~
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sarabheading  Said: 13-03-12 16:24
Hello there, do you offer free shipping on an order of a certain value? Thank you for your time! Sara
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SuperAngels  Reply: 13-03-13 09:36
Hi,dear~n__n~sorry but we are not providing free shipping, but we can give you some discount of goods value on an order of a certain value~~thank you for your interest to us~~
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Visitors  Said: 13-03-12 05:30
Hi there. I can't seem to find the wig size for Charm head Ty. Can you tell me please?
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SuperAngels  Reply: 13-03-12 11:27
Hi,dear~n__n~do you mean the wig size for this doll(TY(elder brother)) ? if the wig size is 20-23cm ,then it can fit this doll~~hope this can solve your problem~
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snow_white  Said: 13-03-12 04:11
Hello! My friend and I are in love with this shoes http://angell-studio.com/en/?product-2143.html !!! It`s so lovely and beautiful! So we would like to purchase two pairs...Can you please tell us how much will be the shipping cost and how to calculate te paypal fee? Thank you very much! With best wishes, Alenka.
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SuperAngels  Reply: 13-03-12 11:21
Hi,dear~n__n~thank you for you and your friend's interesting~could you tell us the destination? so we can calculate the shipping charge,as well as the paypal fee~~Thanks~~
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Visitors  Said: 13-03-10 19:21
Hello, Could this joint hand (http://angell-studio.com/en/?product-1152.html) match for Luts Super senior delf boy body in skintone normal pink ?
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SuperAngels  Reply: 13-03-11 09:43
Hello,dear~n__n~thanks for your interest in our store~and we checked the digital which we think it may not match the body,besides,there may be some skintone differences between the body and the hands>__< but we don't see LUTS super senior delf boy body before,so we are really not sure about this~hope this can help you~
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natalyaten  Said: 13-03-02 05:39
I&quot;ve odered the doll Adam (White) and some accessories. But there were not any eyes and clothes in the list. This doll was announced &quot;full set&quot;. How can I have what I need for the doll? And will you send me an invoice so that I could trasfere you the money for my oder?
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SuperAngels  Reply: 13-03-02 11:34
Hi,dear,did you mean you want to buy eyes and clothes for your Adam? sorry if I misunderstood you >__< if you want to buy goods,you can log in our official website, choose things you like ,put things into your shipping cart,and submit your order,we will send you an invoice when we find your order and you can pay after you recieve our price mail~Have a good day~~
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yumishiroi  Said: 13-03-01 16:22
Hi, dear AS. Is my order shipped, too? It's No. 20130131163644 Thank you~
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SuperAngels  Reply: 13-03-02 11:23
Hi,dear,sorry but there is one clothes in your order has been stockout,we have to ask our factory to make it,which may delay the shipping time >__< we will send you a tracking number when we shipped your order,thanks for your patience,hugss~
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daija  Said: 13-03-01 12:29
Hello~)) I want to ask about Order №: 20130101191611, when it will be sent to me?)) Thank you)
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SuperAngels  Reply: 13-03-01 14:20
Hi,dear,sorry for being so late>__< we will send your order next week~~Thanks for your patience~ Have a nice day~
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karina  Said: 13-02-28 13:45
Hello! I want to ask about my order № 20130201193361. When you ship it?
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SuperAngels  Reply: 13-03-01 10:00
Hi,dear~n__n~Your order has been sent,and the tracking number is EE491831620CN ~pls check it~Have a good day~
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Visitors  Said: 13-02-22 03:29
Hello! I can't seem to find contact information to ask about my order. It was shipped on 13-01-31 and has not yet arrived. Can you give me an email address I can send the details to? Thanks!
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SuperAngels  Reply: 13-02-23 09:54
Hi,dear,sorry we made a mistake but could you send information to angell-studio-en@hotmail.com,thank you so much~
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SuperAngels  Reply: 13-02-22 17:11
Hi,dear,you can send information to angell-studio@hotmail.com~
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yumishiroi  Said: 13-02-20 17:51
Hello, Dear AS, I just wanted to ask, how long will it take for you to ship my order? Will I get an tracking number, 'cause I choosed EMS? Thank you very much!
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SuperAngels  Reply: 13-02-20 18:55
Hi~dear~^~^ we will try our best to ship it this month~^~ yes, the tracking No. is available~
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georgia  Said: 13-02-18 23:45
Hello AS, I just want to let you know that my order 20130117171465 (brown jacket + black boots) has safely reached me around last week :) Thanks again for shipping my order before the Chinese New Year :) I really appreciate your effort :) Best rgds, Georgia
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SuperAngels  Reply: 13-02-20 18:55
Hi~dear~^~^ thank you so much~~ you are always welcome here~
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saibraeus  Said: 13-02-17 03:49
Hello again! I tried to add HongLee's (white fox version) makeup with the &quot;customer customize&quot; option but then it won't let me add it into my shopping cart. What should I do if I want the default faceup? The customer customize option doesn't have a &quot;buy&quot; option so I can't add it no matter what :C
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SuperAngels  Reply: 13-02-20 18:52
Oh~that is strange~ dear, would you pls email the list of all options of HongLee to angell-studio-en@hotmail.com~ we can take care of it~
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freya  Said: 13-02-16 15:58
I am trying to make a paypal through paypal and it is saying that there is a problem and to contact the business I am trying to purchase from. Is there a way I can input your information directly into paypal once I am logged into my paypal account?
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SuperAngels  Reply: 13-02-16 19:48
Hi~dear~^__^really sorry about the paypal link~our address is angell-studio@hotmail.com~~

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