Customers - Message

Hi AS, It's Georgia again ^^ I hope you can send my order before the long Chinese New Year holiday T_T. When are you going to have the holiday? Also I have a request, pls mark my parcel as Gift, Mini Clothes, and USD$18. I previously said USD$12, but pls change to $18. Here's my order no 20130117171465. Pls do not forget this. Thanks!

SuperAngels Reply: 13-02-01 13:06

Hi,dear,we will send you the order before chinese new year holiday~ we will start it at next Tuesday~we also will remark it as you request,thanks for your support,have a good day~

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georgia Said: 13-01-29 17:50

Hi AS, It's Georgia again. You said in the previous message that you're going to send my order today (Tuesday). Have you shipped it yet? Here's my order no 20130117171465. Thanks!

SuperAngels Reply: 13-01-30 11:06

Hi, dear Georgia,our factory has been sent the shoes to us,but as the retention of the domestic express, we haven't receive the package yet,and it will be reached us the day after tomorrow,we will send your order to you as soon as it reached,Really sorry about that T__T

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Visitors Said: 13-01-25 08:32

http://www.angell-studio.com/en/?product-1955.html Can the doll have regular feet for these shoes, or do they have to be high heal feet?

SuperAngels Reply: 13-01-25 09:19

Hi,dear,if your doll has a strong steady standing function,then it's ok for regular feet~but high heal feet is fine~Have a good day~

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georgia Said: 13-01-23 15:49

Hi AS, I want to ask about my order 20130117171465. You said the black boots are going to be in-stock this week. Can you tell me or estimate when are you able to ship my order this week? Thanks! Rgds, Georgia

SuperAngels Reply: 13-01-24 09:43

Hello,dear Georgia,really sorry this boots will be in-stock this sunday,and we have to check it on Monday,so we will send your order on next Tuesday if could,Thanks for your support,Have a good day~

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timky Said: 13-01-21 16:31

Hi Lemon, I have sent 131,60 USD with paypal for order 20130121138338. I hope everything is ok. Thank you very much. Timky.

SuperAngels Reply: 13-01-22 08:55

Hello,dear Timky~Your payment has been confirmed,we couldn't send you information via hotmail or QQmail ,could you check your mail,pls？Thank you so much~~

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Visitors Said: 13-01-21 07:04

Hi angellstudio, I want too buy Leo's eyepatch. Is it possible? Sincerly Sappho

SuperAngels Reply: 13-01-21 12:23

hello,dear,you mean eyepatch? Really sorry but we don't have these goods ~Thanks for your support~

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Visitors Said: 13-01-21 01:41

Hello there at Angell Studios, on Saturday I was going some items for my Dollshe boy and when I finally pressed the button to pay with Paypal I received the following message: paypal has no such address. Is there maybe another possibility to order the items? Many thanks in advance. By the way I live in Germany, Stefan

SuperAngels Reply: 13-01-21 12:21

Hello~dear~n__n~ pls pay it after we mail you the total price list ,which include shipping charge and paypal fee,and log in the official paypal website and pay it to angell-studio@hotmail.com Thank you very much~~

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Visitors Said: 13-01-20 04:40

I was going to order some 70+ items put when I checked out Paypal told me that your address didn't work. Please help me and here is my email address: stzillko@aol.com

SuperAngels Reply: 13-01-21 12:19

and the if you can't pay it through paypal,pls log in the official paypal link,and then pay it to angell-studio@hotmail.com Thank you~~

SuperAngels Reply: 13-01-21 12:17

Hello,dear,our work time is 8:00a.m---5:30 p.m from monday to Friday(Beijing time),and our mail address is working,you can place your order,we will send you the total price list when we are working~~Thanks for your support~Have a nice day~

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ketti.sun Said: 13-01-18 23:06

Hello, my dear Angell-studio. This is my first letter for you. I like Leo (Earl of black tulip) . And I wonted to buy him in the nearest future. I never bought from the foreign internet-shops, and I have not bjd dolls. And I wont know how much cost sending from your country to the Ukraine (I am living in the Ukraine). Exsplain me please about this. I have money for fullset order. How much cost fullset+sending? ketti sun.

SuperAngels Reply: 13-01-19 09:09

Hi~dear~n__n~thank you for your love to Leo. we will send you a total list price later to you~~have a good day~

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dreamer~ Said: 13-01-18 14:26

Hello ^_^ I am a first time buyer of a BJD doll and I am looking forward to buying a Fullset on this site. >.< I'm a tad confused though. Example: I see Rhea AS-1/4 (40-45cm) is $300 dollars and then the options for the clothes and accessories. Is everything $300? Or is it $300 and then the cost of the clothes and accessories that come with it a different amount all together? Excuse my slowness >.<

SuperAngels Reply: 13-01-18 17:32

Hi~dear~n__n~the price is just for the naked doll,without any accessories,if you want ,you should buy them separately~ Have a good day~

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Visitors Said: 13-01-18 07:56

Hi would it be possible to make Dina http://angell-studio.com/en/?product-2234.html but with regular human ears and not elf ears? Because I do not like elf ears.

SuperAngels Reply: 13-01-18 09:28

Hi~dear~n__n~sorry but we only provide Dina with her elf ears~maybe you can see other little kids at our official website~~Have a good day~

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Visitors Said: 13-01-16 19:59

Do you have more hands? Or u just have 4style? Please make more for sell pleaseeeeeeeeeeeeee!!!!!! I need more more more more Love u angell-studio

SuperAngels Reply: 13-01-16 21:35

Haha,Hello,dear~we will reflect your suggestion to our staffs,Have a good day~

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Visitors Said: 13-01-16 06:44

Hello Angell-Studio, I like the outfit and the doll on this link very much! http://www.angell-studio.com/en/?product-1831.html Could you say which sculpt he is? And is hee in stock? Thank you for your help.

SuperAngels Reply: 13-01-16 10:15

Hi~dear~n__n~Thanks very much for your support,The doll named Huaxi (http://angell-studio.com/en/?product-191.html) you also can see this one(http://angell-studio.com/en/?product-1370.html) ~This outfit is in-stock,and if you want to order this guy,it may take 60 days to finish him.~

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hadassaxd Said: 13-01-16 03:20

Hi dear AngellStudio Team!! ♥♥ I made an order (20130116036196), and I would like to pay with Paypal non CC, so it's not going to have any fees, can you kindly send to me the invoice of the products value + the shipping, please? Thanks a lot and have a lovely day! :3

SuperAngels Reply: 13-01-16 10:00

Hi~dear~we will send you the total price list later~and the total price should include the goods cost, shipping charge and paypal fee~Have a good day~

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Visitors Said: 13-01-14 22:45

Hi I was wondering if you had layaway, and how much the minimum amount is to qualify for layaway. And what sorts of payments you could make.

SuperAngels Reply: 13-01-15 10:00

Hi~dear~n__n~layaway is accepted by us,you just pay 30% of the total price and pay up the rest within 60 days,you even can pay 1 USD in layaway~haha,and paypal or bank transfer is all acceptable~~

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mayichan Said: 13-01-13 09:17

Hello, I made a small order no.20130113095279 and for delivey method I chosse airmal as you sugest, but I prefer EMS if is possible if the cost is the same. EMS is more fast. Please let me know and confirm me your payal account for payment. Thank you very much

SuperAngels Reply: 13-01-14 11:50

Hi~dear~we don't know whether it could reack Mexico by airmail,and we have been sent you the total price list~pls check it~

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Visitors Said: 13-01-10 02:39

Hello, You told me I have to send a mail because of the problem with Boot SH13005. I have written a mail to angell-studio-en@hotmail.com on 25.Dezember 2012 und still have got NO answer. Today is 9.Januar. If you are not interesting in buyers, I just will buy things by other companies. Very disappointed!!!

SuperAngels Reply: 13-01-10 08:53

Hi~dear~we checked our mail that day but don't find your mail,could you tell us your order number,we will checked it again for you,really sorry for causing your trouble >__<

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Visitors Said: 13-01-07 09:44

언제쯤 보내주실수 있나요.... 작년4월에 입금한 것이 지금도 연락이 없네요...

SuperAngels Reply: 13-01-07 11:17

Hi~dear~could you write it in english? we are not able to understand it~

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Visitors Said: 13-01-04 07:42

Hi, I subscribed to the site but NEVER received a password. So I cannot login. :( I DO receive the newsletter regularly in my email, but I do NOT receive the password even after the forgotten password request. Thank you

SuperAngels Reply: 13-01-04 09:56

Hi~dear~could you tell me your user name,so we can change the password for you and send it to you~~

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