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oonu  Said: 12-02-01 01:04
I'd like to know when my order will it be sent to me? Thank you^^ My order number is: 20111228034637
Reply
SuperAngels  Reply: 12-02-01 09:25
Hi~dear~n__n~the BB is ready~^^~we will make the shipment asap~^~^~
Message
sweetbabyblue  Said: 12-01-31 23:24
I want to pay by paypal but it say that you paypal adress is wrong?
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SuperAngels  Reply: 12-02-01 09:23
Hi~dear~n__n~i am sorry, but would you pls login at paypal website and make the payment directly to angell-studio@hotmail.com ~our paypal link does not work well~n__n!
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Visitors  Said: 12-01-29 20:04
Your dolls are so beautiful and amazing. Great job.^^ But I have a littel question about a dress. It´s about the "70 Rebus dress". http://www.angell-studio.com/en/?product-471.html Will this outfit be restocked sometime in the future? I really want to purchase this outfit for my boy. I´m looking for a answer. Have a nice day!
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SuperAngels  Reply: 12-01-30 17:21
Hi~dear~n_n~thank you so much for your love for AS Doll~^^~our pleasure~i am sorry but this dress won't be restocked~n__n!
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Visitors  Said: 12-01-29 06:26
I made an order today and tried to pay with paypal and it wouldn't process. I know to go directly and pay to angell-studio@hotmail.com, but I need to know the shipping cost before I place my order.
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SuperAngels  Reply: 12-01-29 15:52
Hi~dear~n__n~ really sorry for the trouble~n__n! our paypal link is malfunctioned~would you pls loginat paypal website and make the payment drectly from it to angell-studio@hotmail.com~thank you~n_n~
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sydwina  Said: 12-01-27 09:27
Paypal wouldn't let me pay. They didn't recognize your address. Could you also give me an estimate on shipping cost ? Thank you
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SuperAngels  Reply: 12-01-27 19:18
Hi~dear~n_n~our paypal address is malfuncioned~n__n!would you pls login at paypal website and make te payment directly to angell-studio@hotmail.com~thank you~
Reply
SuperAngels  Reply: 12-01-27 19:18
Hi~dear~n_n~our paypal address is malfuncioned~n__n!would you pls login at paypal website and make te payment directly to angell-studio@hotmail.com~thank you~
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valentinegirl  Said: 12-01-27 05:50
Hi! I made this order some time ago and and wondering when I can expect it to be shipped? Thank you, Kylie
Message
natnat  Said: 12-01-26 01:19
Thank you, my order was obtained:) Wigs very much! Sincerely, Natalia
Reply
SuperAngels  Reply: 12-01-26 15:28
hi~dear~n__n~we are so glad to learn that~^^~you are always welcome here~^~^~
Message
kittler  Said: 12-01-25 08:40
Hello!! I selected paypal payment but the payment didn't work. Can you send me a mail so that I make the payment by credit card? Thank you ^^
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SuperAngels  Reply: 12-01-25 19:53
Hi~dear~n__n~really sorry but you need to login at paypal ebsit and make the payment directly to angell-studio@hotmail.com~our paypal link is malfunctioned~n__n!
Message
rynn007  Said: 12-01-23 02:27
Hello, I have made payment for order 20120122097226. Thank you!
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SuperAngels  Reply: 12-01-25 19:52
Hi~dear~n__n~your payment is confirmed~thank you~we will process the order asap~^^~
Message
tygati  Said: 12-01-22 08:16
Hello, I received my order today, Order Number:20111219138534, but I ordered Qing yin (with the elf ears) and instead I got Qinglin, with the human ears. :( How is it possible to fix this? Thank you.
Reply
SuperAngels  Reply: 12-01-23 00:50
Hi~dear~n__n~we will check the order record to see what went wrong with the doll after we comeback to the office 01.02.2011
Message
allex1912  Said: 12-01-20 20:19
I didn't get when you are back. On 01.02.2012? If it is so I'd like you to answer sooner. Shipment company will not work till 01.02.2012 eighter?
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SuperAngels  Reply: 12-01-23 00:48
Hi~dear~n__n~yyes, we will come back on 01.02.2012~i am sorry but for the shiping company, i am not sure about the exact date when will back to work~but usually the order are referred by the stock keeper to the shiping comapny,so we can't get the exact info about the shiping status without the hlep of stock keeper~n__n! dear, i am sorry but we have to wait some time more.
Message
allex1912  Said: 12-01-20 14:15
Hi! Are you on holidays already? If not, is it possible to answer my e-mail about whether you've already made a shipment or not? Order Number:2011111901995 Thank you
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SuperAngels  Reply: 12-01-20 19:55
Hi~dear~n__n~yes, our vacation has begun and it will last to 2.1~your order has been taken by the shiping company~but i am not sure if the shipment can be done during the sprng festival~n__n! really sorry ,dear , it is impssible to contac the shiping company may i give you the answer on 2.1 when i back to the office?n__n
Message
Visitors  Said: 12-01-20 12:18
Can I use the Skintone Change to change his resin colour to solid white?
Reply
SuperAngels  Reply: 12-01-20 19:48
Hi~dear~n___n~ it is ok~pls choose http://angell-studio.com/en/?product-909.html
Message
werelyan  Said: 12-01-18 18:27
Thanks. Can you tell me when order no. 20111219152086 will be shipped? Does it still need time for manufacturing?
Reply
SuperAngels  Reply: 12-01-19 13:22
Hi~dear~n__n` i am rally sorry but your order is not ready yet~^^~we wll makthe shipment in early Feb~n_n
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Visitors  Said: 12-01-17 23:50
Does the Yandi BB come in the solid white skintone?
Reply
SuperAngels  Reply: 12-01-18 08:48
Hi~dear~n__n~ YanDi BB will come with translucent butter~^^~
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Visitors  Said: 12-01-17 22:46
Is there sale for Mini Gus's clothes set? (Shoes + Clothes + Wig?)
Reply
SuperAngels  Reply: 12-01-18 08:47
Hi~dear~n__n~ yes, they are available~^^~
Message
Visitors  Said: 12-01-17 22:44
Hi! Is is possible to do a face-up for a doll that is not bought from AS? And is there any way to modify the doll from single joint to senior? Thanks!
Reply
SuperAngels  Reply: 12-01-18 08:46
Hi~dear~n__n~O of course~we can do the customize faceup~^^~http://www.angell-studio.com/en/?product-1733.html and yes, we can upgrade the doll into double jointed
Message
werelyan  Said: 12-01-17 21:25
Are you on holidays now? My order from 19th Dec hasn't been shipped yet, is everything Ok with it?
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SuperAngels  Reply: 12-01-18 08:44
hi~dear~n__n~ may i have your order no.~
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Visitors  Said: 12-01-17 12:46
Hello! Are you going to restock 1/3 Ancient male suit Lin? If yes, when? Thank you
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SuperAngels  Reply: 12-01-17 14:31
Hi~dear~n___n~ this outfit is still in the production~we will update it early Feb~^^~
Message
fridali  Said: 12-01-17 04:53
Hello dear Angell-Studio. I want to order here these things, but they can't be added in a basket. Can at you they is available BJD Hook NO.2 http://www.angell-studio.com/en/?product-432.html - 8 шт 1/3 Pinky orange stocks shoes http://www.angell-studio.com/en/?product-1682.html BJD headphones(A2) http://www.angell-studio.com/en/?product-1285.html 1/4 Sofa/ Pink beauty http://www.angell-studio.com/en/?product-1793.html 1/3Face Cap http://www.angell-studio.com/en/?product-427.html
Reply
SuperAngels  Reply: 12-01-17 08:35
Hi~dear~n__n~ it is strange~they are available~really sorry for the trouble caused by the website~would you pls email your order to angell-studio-en@hotmail.com~we will count the order for you~^^~thank you~
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