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vivi1988  Said: 11-02-17 18:11
Hi I've bought 2 pairs of shoes recently. I realise you were on vacation, but I still haven't recieved an e-mail with the paypal information.
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SuperAngels  Reply: 11-02-19 23:09
Hello,dear,we'll manage your order and contact with you through mail after we finished orders made before our vocation.sorry for the inconvenience. >,<Hope you could understand.
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Visitors  Said: 11-02-17 15:58
hi i see you are back from your holidays. I made an order a few weeks ago -order number(20110130187013). I was wondering if the Kimi doll i ordered was still available and i just need the total cost plus shipping and a paypal address to send it to.
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SuperAngels  Reply: 11-02-19 23:10
Hello,dear,we'll manage your order and contact with you through mail after we finished orders made before our vocation.sorry for the inconvenience. >,<Hope you could understand.
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Visitors  Said: 11-02-17 13:56
Please contact me Sacci.
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SuperAngels  Reply: 11-02-19 23:11
Your order shipped today,dear,i'll send you the tracking NO. and details on Monday. ^__^
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pacificblue  Said: 11-02-17 13:43
Hi Sacci. Please do not erase my message again. This is the 3rd message I am sending you now. I placed a deposit on an order before you went on your Holidays. I have not received a reply from you about my order still. Please let me know what is going on. Thanks!
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SuperAngels  Reply: 11-02-19 23:20
Dear,i did not erase you all message.i just see it all now. and i'm sorry for my late reply and the delay of your order.T__T Here we are busy with lots of customers mails and orders before and during our vocation begin.sorry.>,<
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callum91  Said: 11-02-17 04:45
Hi, I want to make a clothes order. But confused about the shipping. How much would EMS and airmail be for a $80 clothes order, to England please? Or do you do discounted shipping for a group order or order over $500.etc Thanks
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SuperAngels  Reply: 11-02-19 23:24
Hello,dear friend. If only an outfit,we need to know the items number ,as every item weighs different.and we'll suggest you ship through airmail if only an outfit. If it is a group order we can suggest it delivery through EMS as we count the shipping cost for discount already for you.^^and we'll write low price on the shipping way bill to help our customers to avoid the high taxes.^^
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squall  Said: 11-02-17 00:34
how many will cost shipping of my order? please answer on e-mail
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SuperAngels  Reply: 11-02-19 23:26
Hello,dear,we'll contact with you for your order detail on 22th Feb.as we are now busy with order and mails before and during our vocation.sorry for the inconvenience.T_T
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Visitors  Said: 11-02-15 16:53
How I can add in order? or cancell order and make new with the same + else???
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SuperAngels  Reply: 11-02-21 11:52
Hello,dear friend.Items for adding to your order,pls contact with us through mails. Send us the item No. and the quantities you want to add together with your order number.^__^ .Our e-mail.angell-studio@hotmail.com We'll add it for you as you required. Thank you.
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craia  Said: 11-02-15 00:16
Hello ^^ Today I received my order 20110109206113, and all is perfect but you forgot the pants of the 1/4 white queen yarn skirt... Can you send it me please? ^^Uu Thank you very much ^^
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SuperAngels  Reply: 11-02-21 13:09
Hello,dear. The details have sent to your mailbox,pls check. Thank you.<3
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terra96  Said: 11-02-14 10:50
i just bought ice i was wonder how long does it take for him to come( or to make) just wondering because i never bought a little doll before, because of his size does he come faster or is it the same for all the dolls ?
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SuperAngels  Reply: 11-02-21 15:12
Hello,dear friend.It usually take us about25 to40 days to produce a doll.It is all the same for dolls of all size. ^_^
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Visitors  Said: 11-02-14 02:23
Dear Sirs, I'd like to buy Lucifer Butter. I'd like to know how long after the first payment will it take you to start creating this doll? Could you also tell me, what system of payment do you have: when, how and how much should I pay? Do I need some bank or some special type of credit or electronic card? Thank you in beforehand. Sincerely yours,
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SuperAngels  Reply: 11-02-21 15:14
Hello.dear friend. The payment method we accept is Paypla,bank transfer and west union. The final payment is depend on what your ordered from us. More details for your question have sent to your mail box,pls check. Thank you.
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1weirdcookie  Said: 11-02-13 01:56
Hi, I have made an order with you and there is no shipping cost on my order. Is this correct? Also,would you be able to mark the value of parcel down as the custom charges in my country are very high? Thank you for your help - Kim x
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SuperAngels  Reply: 11-02-21 15:30
Hello,dear friend.we are sorry to tell you that our website cannot made the payment directly,. As when you placed the order,the shipping cost and paypal charges are not include, it will need us to cont it for you through mails on our working time. sorry for the inconvenience.>,<
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rhiella  Said: 11-02-12 07:27
Hi there, I put in an order with you a few days ago but I haven't been able to pay for it as I have not received an invoice. Can you please send me an invoice so that I can send you payment? Thank you
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SuperAngels  Reply: 11-02-21 15:30
Hello,dear ^_^ Your problem already solved.we've sent you the mail. ^_^
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sae  Said: 11-02-11 23:45
https://www.paypal.com/us/cgi-bin/webscr?cmd=_flow&amp;SESSION=9aE8nVC-d9R43rHe9YwEFJysumony9B4FyW_WvT2f_83CcOrbCafTFZhNp4&amp;dispatch=50a222a57771920b6a3d7b606239e4d529b525e0b7e69bf0224adecfb0124e9b61f737ba21b08198d70e9d8c4be72a2b45eb322c89203d65 payment can be made at paypal Can you please help.
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SuperAngels  Reply: 11-02-21 15:37
Hello,dear friend.About the paypal address problem. we are sorry to tell you that our website cannot made the payment directly,. As when you placed the order,the shipping cost and paypal charges are not include, it will need us to cont it for you through mails on our working time. sorry for the inconvenience. Hope you could understand.
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1weirdcookie  Said: 11-02-11 23:22
Hi, I have made an order with you (20110210076772) and there is no shipping cost on my order. Is this correct? Will you send me a paypal invoice? Also,would you be able to mark the value of parcel down as the custom charges in my country are very high? Thank you for your help - Kim x
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SuperAngels  Reply: 11-02-21 15:37
About the paypal address problem. we are sorry to tell you that our website cannot made the payment directly,. As when you placed the order,the shipping cost and paypal charges are not include, it will need us to cont it for you through mails on our working time. sorry for the inconvenience. Hope you could understand.
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akitsune  Said: 11-02-07 22:28
Do you make layaway for limited products? If yes how does it work? Thanks! ^^
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SuperAngels  Reply: 11-02-23 16:20
Hello,dear friend. Yes,we accept layaway for limited products.Pls check your mailbox.details of layaway have sent already. ^__^
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shannonc60  Said: 11-02-07 16:38
Hi. I have placed an order but I'm still waiting for you to tell me how much shipping will be. I have already left messages and had no response. Please get back to me.
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SuperAngels  Reply: 11-02-23 16:32
Hello,dear friend. sorry for our late reply of your message. Ur order placed during our voction time. >,< and the details for your order have sent to your mailbox,pls check. ^_^
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Visitors  Said: 11-02-07 12:57
http://www.angell-studio.com/en/?product-1686.html Hello! I'm just trying to find out if there is any way to order there in 1/3 size!! Thank you.
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SuperAngels  Reply: 11-02-23 16:36
Hello,dear friend. we can only do the items in other size with group orders. ^_^
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Visitors  Said: 11-02-03 00:31
Hello, would you be able to do a custom skin color match for a doll?
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SuperAngels  Reply: 11-02-23 17:07
Hello,dear ^^ Yes,we accept customize skintone. ^_^
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usyagi  Said: 11-02-03 00:10
You were highly praised and recommended to me. I like http://www.angell-studio.com/en/?product-311.html with double joints. I have a UV-Cut NS Volks head that I want to be on the body. Does your solid butter match? Is it UV-Cut protected? If it doesn't match can you skin-tone match if I send head cap?
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SuperAngels  Reply: 11-03-15 17:31
Hello,dear friend,we sent mail to your mailbox,but get none reply from you. >,<
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usyagi  Said: 11-02-03 00:05
You were highly praised and recommended to me. I like http://www.angell-studio.com/en/?product-311.html with double joints. I have a UV-Cut NS Volks head that I want to be on the body. Does your solid butter match? Is it UV-Cut protected? If it doesn't match can you skin-tone match if I send head cap?
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SuperAngels  Reply: 11-02-23 16:54
Hello,dear friend.Usually our normal skintone can matched with Volks skintone.But it depend on the time of your doll from volks. so we suggest you order our body with customized skintone service.so that to make sure the skintone totally matched. we'll contact with you through mails after you placed orders on our website. ^_^
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