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Visitors  Said: 15-05-01 16:39
Just wondering, will the Elizabeth nude head be available for purchase? Thanks!
Reply
SuperAngels  Reply: 15-05-04 16:37
Hello, dear~ so sorry but her head is not available for purchase as she's a limited doll ^__^ Have a good day~
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Visitors  Said: 15-04-28 03:53
Just wondering about the progress on my order: 20150221222955 Many thanks in advance! So excited.
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SuperAngels  Reply: 15-04-28 08:51
Dear~ so sorry for being late. I've just contacted our factory, and got the information that they haven't been finished, it will take them about another 3 or 4 weeks to finish her >______< Have a good day~
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Visitors  Said: 15-04-22 20:52
I want the custom resin matching service. It is not AS tan color. It is Volks tan color. I will have to mail the headcap to you. How much is the total for a Charm female body?
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SuperAngels  Reply: 15-04-23 10:06
Hi, dear~ it will add exta $40 to match the skin color~ and if you have any questions just contact us freely, here is our mail address: angell-studio-en@outlook.com ~ Have a good day~
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aerinda  Said: 15-04-22 13:37
Hello! I just wanted to know, how is going my order? №20141225028259. How soon it will be ready?
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SuperAngels  Reply: 15-04-22 17:12
Hello, dear~ it's been shipped, and here is the tracking number: EA001430531CN I just checked the package, it's in the Custom now ~ I think you can get the package soon ~ Have a good day~
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Visitors  Said: 15-04-22 04:45
Hi! I wanted to ask about a custom resin matching service. Do you still offer it? ;u; How much will it cost? I want to match a tan color head and use your 1/3 body. Thank you. ;u;
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SuperAngels  Reply: 15-04-22 17:07
Hello, dear~ yes, we provide custom resin matching service, and May I know the tan color is from AS too?~ because if it's from AS, then the price would be different ~~
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smilesevily  Said: 15-04-21 12:45
Hi I have finished paying off my order 20150207126400 but it has not updated on my account page. It still has the amount i have already payed. Could you updated it please? Thank you very much!
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SuperAngels  Reply: 15-04-21 13:25
Hello, dear~we've just update your order, thank you so much ~n__n~
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sugarsuites  Said: 15-04-21 00:47
Hello! I am contacting you because I received the shipping information and the tracking number around 5 days ago, but when I try to track it on EMS' website, it doesn't show up. The tracking number also has 10 numbers instead of 9, so I am wondering if I got the wrong tracking number? It is EA0014360491CN. Thank you, and I hope to hear back from you soon! sugarsuites
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SuperAngels  Reply: 15-04-21 09:26
Hello, dear~so sorry we sent you the wrong tracking number. here is the tracking number: EA001430491CN , have a good day~
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smilesevily  Said: 15-04-20 05:32
HI I was wondering how my order is coming (20150207126400) and I wanted to make sure she had the large bust. Thank you very much!
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SuperAngels  Reply: 15-04-20 13:58
Hello,dear ~ so sorry for being late, she will have the large bust, and Have a great day~
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smilesevily  Said: 15-04-20 05:28
Is it possible to buy the glass shoes without the Cinderella doll? Because I love the outfit set and I want the shoes but I don't really care for the featured doll.
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SuperAngels  Reply: 15-04-20 13:06
Hello, dear~~ so sorry but the shoes is not for sell >__< and it's not made of glass, it's made of special resin ~~Have a good day~
Message
Visitors  Said: 15-04-20 02:09
Hello! I am contacting you because I got the tracking information for my doll around 4 days ago, but when I try to put the tracking number in, nothing comes up! The tracking number is EA0014360491CN. I also noticed that the tracking number has 10 numbers, not 9. Is it possible I got the wrong tracking number?
Reply
SuperAngels  Reply: 15-04-20 13:05
Hello, dear~ we may send you the wrong tracking number, May I know your order number so we can send you the tracking number again ?~ thank you so much~ Have a good day~
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Visitors  Said: 15-04-19 18:19
Hi! I was thinking about purchasing a doll from you, but I would like to do it on layaway over 3 months or so. Do you offer layaway? If so, how would I go about buying a doll through layaway? Thanks a lot! :)
Reply
SuperAngels  Reply: 15-04-20 11:58
Hello, dear~ Layaway is accepted by us, you can pay 30% of the total price first and then pay up the rest within 60 days~ If you have any problems, just feel free to contact us: angell-studio-en@outlook.com Have a good day~
Message
qatar502  Said: 15-04-18 04:18
Hello, i follow up my order and has been 1 month i made the transaction with you via paypal but until now I didnt receive my order. Please give me the proof of delivery with shipment tracking number therefore I can track the status of my package.
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SuperAngels  Reply: 15-04-20 11:49
Hello, dear, could you give us your order number, so we can check it for you ?~ thank you ~~
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animerock  Said: 15-04-16 11:11
HI I want to confirm the price of Fairy shoes? it not really $999.00 ? and How to order by Layaway? The balance can be divided into how macy months? Thank you for your help:)
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SuperAngels  Reply: 15-04-16 15:18
Hello, dear~ The fairy shoes is not for sell. that pair of shoes is go with Hilda~ and we are now releasing a new pair of crystal shoes now, maybe you will be interested in. Our IT Group is now submitting the items at present. And about the layaway, you can pay 30% of the total value first and then pay up the rest within 60 days ~n__n~ If you have any questions just feel free to contact us~ Have a good day~
Message
angy1800  Said: 15-04-15 00:20
hi!dear Angells :) I would like to buy a sd baseball fullset uniform, I would like to know if you can do it for a volks Dollfie dream Dynamite ..because there are biggers , thanks so much ! fany
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SuperAngels  Reply: 15-04-15 08:46
Hello, dear friend, thanks for your interest to us, but we don't provide customize service at present >____< Have a good day~
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Visitors  Said: 15-04-13 11:57
Hello Angell-Studio, Do you do customized dolls?
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SuperAngels  Reply: 15-04-14 13:16
Hello, dear~ we do not provide customized doll service at present ^__^ Thanks for your support to us, have a good day~
Message
katrina111  Said: 15-04-12 14:45
Hello! I ordered more than month ago dress and shoes ( 20150307061306). Could you please tell me when it's going to be ready?
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SuperAngels  Reply: 15-04-13 11:35
Hello, dear friend, we'll check the order for you and reply to you later~n__n~ Have a good day~
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Visitors  Said: 15-04-09 12:13
Hi dear angells... I order xiangling in January 2015...and I ordered with her another hands...will she come with the two of the hands? The fist and the other one?? 20150107040284 I mean the other one will be with the order...it will come with the package right? Because you know we pay for them...and if won't coke with her...we want to change the fist hand to the other one...please help us with this situation.. And thank you...hope you will answer me as soon as you can
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SuperAngels  Reply: 15-04-09 14:20
Hi, dear~ she will come with two types of the hands. and all will in the package~ n__n~
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happypanda312  Said: 15-04-08 01:11
Hi, I just want to track how my order doing. Also I want to know that the doll i order come with open hands? because I also ordered a fist hand for her too. my order# is 20150311073031
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SuperAngels  Reply: 15-04-08 08:52
Dear, yes, we noticed that you ordered Xiangling with open hands and a fist hands for her~ and we haven't finished body making ~>__<~ Have a good day~
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euneirophreniay  Said: 15-04-06 04:55
Hi AS, I bought a doll with cloth 2 days ago and made payment on PayPal. My order number is (20150403236155). PayPal already removed my money, but my site account still shows &quot;unpaid&quot;. Can you check for me if my payment is confirmed and when the doll will be made? Thanks
Reply
SuperAngels  Reply: 15-04-06 13:34
Hello, dear~ Your payment is confirmed~n__n~ and we'll start to prepare your order today. It will take us about 75 days to finish your doll~ Have a good day~
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helen35  Said: 15-04-04 17:20
Hello,I love your 62cm girl body so much and I want to buy it so I would like to know about layaway detail.
Reply
SuperAngels  Reply: 15-04-06 13:34
Hello, dear~ you can pay 30 % of the total price first and then pay up the rest within 60 days~n__n~ Have a good day~

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