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alexandria.kittie  Said: 15-12-26 14:09
Hello, Angell-Studio!
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Visitors  Said: 15-12-22 02:29
Hi, I was wondering if the seller happylife998 on ebay.com is a authorized dealer of your dolls? It says so on their listing but I wanted to make sure, thank you.
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SuperAngels  Reply: 15-12-22 12:22
yes,dear~ it's our dealer Shmily
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Visitors  Said: 15-12-21 05:29
Hi.On average how long does it take for an item to be delivered to the UK? I have been waiting 5 weeks so far and didn't receive any tracking information. Thank You.
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SuperAngels  Reply: 15-12-21 09:19
Hi,dear~ Could you give me your order number so that I can find the information of your order? Shmily
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Visitors  Said: 15-12-20 03:07
Hi, I know Aria was a limited released in 2014. I wanted to ask if there was any way to get her after all this time, or if you would be planning a re-release or a release of some sculpt like her. Thank you! Have a nice day!
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SuperAngels  Reply: 15-12-21 09:21
Sorry,dear~ Because the period of this event is short,we don't re-release every limited doll.Aria is not the re-released doll~^^~ Shmily
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Visitors  Said: 15-12-08 08:32
Hello, I've been looking at the Yang Gui Fei (Xiuhua alternitive make-up) and have been trying so hard to wait patiently for her. Is it possible for you to say when this face-up option will be avalible, even if just a rough guess? Thank you in advance.
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SuperAngels  Reply: 15-12-08 09:32
Hi,dear~ We have asked our manager,the Yang Gui Fei (Xiuhua alternitive make-up) will be available next month~^^~ Any questions,pls feel free to ask me~^^~ Shmily
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Visitors  Said: 15-12-06 21:11
Hi dear angels~ You mentioned before.., that you will re-shelf some limited dolls in this Christmas event...so, I wonder if sherry is one of them...isn't she??
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SuperAngels  Reply: 15-12-07 08:50
Hi,dear~ Lots of customers want the limited doll-Sherry,I will submit a plan to my manager to reflect the thoughts of customers~^^~ Shmily
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sylph  Said: 15-12-03 13:43
Hello, I was just wondering if all non limited dolls and accessories were included in the discount event, as some of the non limited items I've recently placed into my cart haven't been discounted? Or is it just for the Mandarava doll/accessories? Many thanks :)
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SuperAngels  Reply: 15-12-03 14:07
Hi,dear~ Our discount event includes all non limited dolls and accessories.You can submit your order first and don't pay it before i change the price~ This is our email,any questions,pls feel free to ask me~^^~ email:angell-studio-en@outlook.com
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lmrowka  Said: 15-12-02 20:20
Will the ancient snow outfit be offered again for HuaXi? Every time I order this I am too late.
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SuperAngels  Reply: 15-12-03 09:23
Hi,dear~ We are very sorry to tell you the ancient snow outfit for Hua Xi had been sold out ~ Maybe you can choose another one for your doll ~^^~
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sidroq  Said: 15-11-25 04:17
Hello! Is it possible to order QingXue on 58cm body, instead of 62 cm body? Is 58cm body also double jointed? Thank you~
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SuperAngels  Reply: 15-11-26 16:45
QingXue has been discontinued~^^~
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Visitors  Said: 15-11-24 14:54
Hello AS doll, I'm interested in Qing yin doll http://www.angell-studio.com/en/?product-1946.html Could it discount on 10th Annivers period ? Please let me know your email address to contact for more detail. Thank you ^^
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SuperAngels  Reply: 15-11-24 14:57
Hi dear,thank you for loving our doll~ ^^ our Email address: angell-studio-en@outlook.com
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calfuray  Said: 15-11-24 07:48
Dear Angel Studio, I just placed an order and paid immediately. It was first afterwards that I noticed the message which said I should wait. I hope it's not a problem? Kind regards, Nina Therkildsen
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SuperAngels  Reply: 15-11-24 14:25
We have received your payment.We will prepare your order as soon as possible.
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shestoops  Said: 15-11-23 06:35
Hello Angell Studio team! My messages don't seem to be sending so will try again and hope I haven't been harrassing you! I ordered a wig on the 15th November; my order number is 20151115183818, I was directed to paypal and paid for the order (afterwards I saw it is advised not to pay straight away so sorry about that)but when I was re-directed back to your site it said payment failed even though payment went through paypal correctly. I've seen other messages here saying this is normal but just want to check the status of my order and that it has been received ok?? Thank you =^_^=
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SuperAngels  Reply: 15-11-23 13:34
yes dear ,we've received your payment and your package was shipped out ~
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Visitors  Said: 15-11-23 01:08
Hello, I ordered a wig on the 15th November. I previously sent you a message with no answer; can I please find out if my order went through ok as I am starting to worry. Thank you.
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SuperAngels  Reply: 15-11-23 13:33
Hi dear ,your package was shipped out ,when post office give us tracking number ,we will tell you ~
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drea1985  Said: 15-11-19 20:22
Hello Angel-Studio Team! Is it possible to switch the body from Xi Shi. I would like to take the body BH314031 for Xi Shi. Another question. Is it possible to use layaway? Greeting Andrea
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SuperAngels  Reply: 15-11-20 09:08
Hi dear ,Xi Shi is coming with the body BH314031 ^^and layaway is accepted by us, you can pay 30% of the total price at first ,and then pay up the rest within 60 days~~
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silverwingly  Said: 15-11-19 08:40
Hello! My order went through as usual but I received error that the paypal payment failed. However, I have been charged the amount correctly. I have had this happen with your site in the past so I am not worried, I just wanted to make sure that all is well. Thank you. ^^
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SuperAngels  Reply: 15-11-19 14:13
Hi dear ,we've received your payment ^^
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Visitors  Said: 15-11-19 02:24
Hi there! Are the eyelashes you sell the same you use on your dolls' faceups? If so, which are the ones you use for Xi Shi please? Thanks!
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SuperAngels  Reply: 15-11-19 14:18
Hi dear ,here is the link http://angell-studio.com/en/?product-2872.html but you can chose the one you like~
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tomoko  Said: 15-11-10 08:07
Hello, I have paid for wigs by Paypal, but my order is saying awaiting payment. What should I do?
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SuperAngels  Reply: 15-11-11 09:43
Hi dear ,I've sent an email to you ,have you received it?
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Visitors  Said: 15-11-07 09:43
PayPal charged the amount of sale, without the 4% charge, and the order was marked that payment failed. PayPal has charged my account $12.00. How do I pay you the extra 48 cents to get my wig? I don't know the order number, but I ordered the 7.00 white wig at 5:30 PST November 6.
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SuperAngels  Reply: 15-11-11 09:39
we've received your payment ~
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SuperAngels  Reply: 15-11-11 09:39
it's ok dear
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rintsunumu  Said: 15-11-06 04:22
hi , how much would be the postage to germany with 95.000 (g) (a head and pet)? THANK YOU.
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SuperAngels  Reply: 15-11-06 08:55
Hi dear it's about 8usd~ you can submit your order first, our system will calculate it automatically ~
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Visitors  Said: 15-11-05 09:17
hello, if i designed a doll will you make it for me?
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SuperAngels  Reply: 15-11-05 13:17
Hi dear ,you mean make up service ?

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