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guapo95340  Said: 16-07-03 12:17
Hello, I received an email asking for my confirmation on my doll's face up. I might have misunderstood the message but it seemed like my doll would be shipped once I confirmed? My order number is: 20160514108209. I would just like to know if my doll has been shipped or if it's still being worked on. Thank you and sorry for the trouble.
Reply
SuperAngels  Reply: 16-07-04 07:43
Hi, dear friend, yes, the doll will be shipped once you confirmed ^__^ Have a good day~
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valystia5026  Said: 16-06-29 08:21
Hi AS! Is it possible to buy a 62cm girl body with large bust and high heeled legs? Also, do you still offer "milk" skintone? Thank you!
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SuperAngels  Reply: 16-06-29 14:11
Hi, dear~ yes, you can order a 62cm girl body with large bust and high heeled legs, and you can choose one from eight skin colors. you can put this into your shopping cart:http://www.angell-studio.com/en/?product-2454.html Thanks for your support~Have a good day~
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Visitors  Said: 16-06-28 03:54
Hello, What is resin made of?
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SuperAngels  Reply: 16-06-28 11:58
Dear friend, it's all made of import frensh resin :)
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candydive  Said: 16-06-27 12:59
Hello. by mistake I already paid my order before you adjusted the shipping... Paypal told me the payment was successfull but I got a failed message at your website. Did you get the payment??? order 20160627128712! and will i have to pay more? i am deeply sorry for my mistake!!
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SuperAngels  Reply: 16-06-27 23:21
Hello, dear~ it's ok, your payment is confirmed! There is something wrong with the system, and we couldn't fix it at present. I'm so sorry for this trouble, dear~>__<~
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Visitors  Said: 16-06-25 03:32
I also got an error message when I ordered my doll (#20160625034226). PayPal sent an email/receipt saying you were paid. Could you please check your records and confirm that you did, in fact get my payment? Thank you.
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SuperAngels  Reply: 16-06-25 08:48
Dear friend, thanks for your support, your payment is confirmed ^_^ Have a great day~
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naimi  Said: 16-06-15 19:04
Hello , I am very interested the limited doll. But I did not understand how the layaway . I pay immediately 30% . But the doll started to do it right away ? then the rest I pay after 90 days when it arrives? Can you tell me how much they cost shipments for Italy ? thank you so much
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SuperAngels  Reply: 16-06-15 21:05
Hello, my friend, yes, you totally get it. When we receive your first payment, we will start to make your doll. May I know which doll do you want? If 1/3 youth doll to Italy, the shipping fee is about 81USD ~ Any problems just contact us freely. Have a great day~
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Visitors  Said: 16-06-13 09:17
Hi, How long does it take to make if I only order a nude head? Thank you very much!
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SuperAngels  Reply: 16-06-13 12:09
Hi, dear~ if you order a nude head, then it might be finished within 4 weeks ^__^ Have a good day~
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Visitors  Said: 16-06-10 15:16
hello angell studio I would like to estimate the price if I order dina's head on the 2009 1/4 girl body without face up... the shipping adress is philippines... i want estimate price... thankyou verymuch
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SuperAngels  Reply: 16-06-11 10:45
Hi, dear friend, I've send the details through the email, pls check it by yourself~n__n~ Have a good day~
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godsblessedangel  Said: 16-06-07 11:12
Thank you for your investigation and I hope to hear from you soon in regards to the matter ...
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SuperAngels  Reply: 16-06-08 23:39
Dear friend, I've got reply from my manager, as we've agreed you about this, so we provide you the head with face up :) Please contact us through email. angell-studio-en@outlook.com Thanks and have a good day~
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Visitors  Said: 16-06-07 01:07
Hi, thank you very much for your quick reply! I ordered old style Lucifer via MoC in May, but I only recently noticed there is new style. I like old style a lot~ I'm so excited for when he arrives home&lt;3 Your dolls are very pretty! Thank you again for the help, have a good day too! :D
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SuperAngels  Reply: 16-06-07 09:58
Ah, I see, dear~ We do have Lucifer in old sculpt and new sculpt, you can contact MOC that you want Lucifer in old sculpt, then they will check with us about it:) If we haven't start to make your doll, then we can change the sculpt for you ^_^ Have a good day~
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Visitors  Said: 16-06-06 18:48
Hi, For dolls who have new style, if I order from old page, will I get new style sculpt for head or old ? Thank you very much!
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SuperAngels  Reply: 16-06-06 20:36
Hi, dear friend, may I know which sculpt do you want to order? And if you order new sculpt, then you got new one, if you order old sculpt, then you got old one~Have a good day~
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Visitors  Said: 16-06-06 17:06
Hello, I cannot find this costume in the store, I just found it with Leira. How much will it cost that Halloween costume in 1/4?
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SuperAngels  Reply: 16-06-06 20:35
Hi, dear friend, this costume has already sold out and discontinued! >____<
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godsblessedangel  Said: 16-06-04 08:36
The messages are on the page of the Mandarava ver2 SP(Nude head) on the second page godsblessedangel : 16-04-23 11:16 Hello again, I would like to buy this head please and I am &quot;ready&quot; to send my payment. I would like to know how to send payment please? 管理员[superangels]Reply: 16-04-24 00:01 Sorry, dear friend, the head is not for sell. Have a good day_(:зゝ∠)_ godsblessedangel : 16-04-19 08:03 I would like to buy this head please and I am really to send my payment godsblessedangel : 16-03-24 07:28 Yes, I want to buy nude head without face up and can send payment 04/15/2016 管理员[superangels]Reply: 16-03-24 08:24 Dear~ When you pay,pls tell me.I will calculate the total price and make the order for you~^^~ Shmily godsblessedangel : 16-03-20 16:21 Yes, I would like to buy this head please and I can send my payment on a set date please 管理员[superangels]Reply: 16-03-21 08:59 Dear~ You just want a nude head without face up?The price of the nude head is 102 USD~^^~ Shmily godsblessedangel : 16-03-12 08:55 When will you sell this head Mandarava ver2 SP(Nude head) and for how long? 管理员[superangels]Reply: 16-03-12 11:36 Dear~ If you want,we can give you a privilege to buy this~^^~ Shmily godsblessedangelReply: 16-03-20 16:23 Yes, I would like to buy this head please and I can send my payment on a set date please ~I am heart broken to not be able to buy the head...
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SuperAngels  Reply: 16-06-04 13:20
Dear friend, I will go and ask our manager about this issue, as Shmily was got fired already. And will reply you later.
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synx  Said: 16-06-01 17:37
Here is the order number as you have requested 20160523063736.
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SuperAngels  Reply: 16-06-01 18:51
Hi, dear~ your package has been delivred, and here is the tracking number: RJ716536189CN Have a good day~
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synx  Said: 16-06-01 10:19
Hi, I place and order just over a week ago, but the order has still not been despatched. So I was just wondering how long does it usually take to despatch a BJD wig?
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SuperAngels  Reply: 16-06-01 14:10
Hi, dear friend, may I know your order number? so I can check it for you?~Thanks~
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godsblessedangel  Said: 16-05-28 22:08
I don't understand, Why was I informed head could be given to me as a privilege than when I am going to send payment you no longer selling her head? What did I do wrong? I do not understand, please explain? My first message from 16-04-30 21.31 was removed so I am rewriting the message please help explain why it is that you are no longer giving me a privilege to buy her head
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SuperAngels  Reply: 16-05-29 22:34
Hi, dear~ Mandarava is a limited doll, and her head will not be sold only, may I know who agreed you about it?~n__n~ Sorry if we make you misunderstood it. Have a good day~
Message
silentmarionette  Said: 16-05-28 10:48
I paid you twice because the order said my card was declined the first time so I pushed it again and it paid you twice! I need you to refund my second payment.
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SuperAngels  Reply: 16-05-28 20:54
Hi, dear friend, Thanks for your support, and we noticed you paid up twice, we will refund you next Monday, is that ok? Because our financial staff is not in office, sorry for this issue! Have a great weekends!
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rensirita  Said: 16-05-24 20:49
Hello! I accidentally paid for this order without waiting for you to adjust the price for fullset Saggitarius. Is that okay? Thank you.
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Visitors  Said: 16-05-23 14:32
Hello, before I submit order, I would like to know if I can order naked Hua Rong with the 1/3 Female Normal Body in solid butter skin? Thanks.
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SuperAngels  Reply: 16-05-23 16:34
Hi, dear~ yes, you can order her with 1/3 female normal body in solid butter skin~n__n~
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synx  Said: 16-05-22 15:52
Hi, I can't seem to select airmail for delivery to the UK when ordering the item 1/3 youth bjd long straight wig/light golden. Is airmail not available for this item?
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SuperAngels  Reply: 16-05-23 06:01
Hi, dear friend, you can submit your order first, and then we will change the method and the price for you :) Have a good day~

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