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Visitors  Said: 15-06-12 04:27
Hello, does the crown from Frozen Queen ever will be available again for sale?
Reply
SuperAngels  Reply: 15-06-16 10:22
Hello, dear~ Thank you so much for your support. But so sorry dear, the Crown from Frozen Queen has been sold out and discontinued >__< If you have any problems just let us know freely~ Have a good day~
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Visitors  Said: 15-06-11 19:49
Hi there! I was just wondering what the faceup and sculpt was in the photos of the &quot;1/3 bjd baseball uniform fullset/hobbyhorse&quot; and if that faceup was available to order? Thank You!
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SuperAngels  Reply: 15-06-16 10:20
Hello, dear, the Model is Sherry, and her face up is available, but the head is stock out and discontinued ~~ Here is the page: http://angell-studio.com/en/?product-2597.html Have a good day~
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hanabi55  Said: 15-06-08 13:40
I paid by paypal but the website has said not accepted but the funds have left my paypal account. Can I confirm payment?
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SuperAngels  Reply: 15-06-08 15:09
Hello, dear~ Your payment is confirmed~ so sorry there is something wrong with our site >__< we'll prepare your order now, have a good day~
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Visitors  Said: 15-06-06 10:40
Hello, Angell Studio Staff! I have heard that it is possible to order bodies, heads, and dolls in custom colors. Would it be possible for me to send pictures of a head I have and buy a body that is colored close to it? Thank you very much!
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SuperAngels  Reply: 15-06-08 10:08
Hello, dear~ Custom colors is accepted by us, but could you send one color sample picture to our email box?~ We need to contact our factory and see if they can do it first ^___^ Have a good day~
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Visitors  Said: 15-06-06 10:11
Hi there, I was just wondering if you ever plan on restocking Elizabeth (or at least just the head) or if she's off the market forever? Thanks, have a good day!
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SuperAngels  Reply: 15-06-06 10:26
Hello, dear~ so sorry but she's been stock out and discontinued. We don't have the plan to release her recently ^__^ Have a good day~
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supernova  Said: 15-06-05 21:48
Hi, has my order been shipped yet? Order: 20150312180497. Thanks!
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SuperAngels  Reply: 15-06-06 10:25
Hello, dear, she will be sent soon, our artist is painting her hands yesterday ~~Have a good day~
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marsis  Said: 15-06-04 21:09
Hello, please let me know my order 20150402223151 status.
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SuperAngels  Reply: 15-06-05 09:49
Hello, dear~ The naked doll will be finished next week and will be sent to the painting room ~>__<~ Have a good day~
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muulatte  Said: 15-06-04 18:16
Order:20150604177693 Hi i got the email about not paying right away a little late and i already paid.. i have the paypal receipt but the site said the payment failed. What should i do?
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SuperAngels  Reply: 15-06-05 09:32
Hello, dear~ Your payment is confirmed~ there is something wrong with our site, we are trying to fix it but failed at present ~>__<~ We'll prepare your order soon dear, have a good day~
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Visitors  Said: 15-05-29 18:08
Hi angells~ I want to know...if this new clothes comes with the two pieces in the pictures ( dress + Sweater) ?? http://www.angell-studio.com/en/?product-2840.html And it does fit the 62 girls right??
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SuperAngels  Reply: 15-05-30 11:38
Hello, dear~ this new clothes include the dress and the sweater ~ and it can fit the 62 girl ~n__n~ Have a good day~
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diekilling  Said: 15-05-27 19:12
Hi, I want to buy BH12017 Is there a way to buy ?? South Korea site Is not operating ??
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SuperAngels  Reply: 15-05-28 14:43
Hello, dear, you can order this item at English site :D
Message
diekilling  Said: 15-05-27 19:08
I want to buy a BH12017 What should I do ?? South Korea site Is not operating ??
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SuperAngels  Reply: 15-05-28 09:10
Hello, dear~ sorry but the South Korea site does not operate at present, you can order it at English site ~~ Have a good day~
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Visitors  Said: 15-05-23 06:35
Hello, I just have a quick question regarding sold out items. Do you ever plan on re-releasing your 1/4 Poetry Blue Dress, or is it off the market for good? Thanks
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SuperAngels  Reply: 15-05-25 09:42
Hello, dear~ so sorry but this item is discontinued ~~Have a good day~
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smilesevily  Said: 15-05-22 10:52
Hi I was wondering the status of my order 20150207126400. Thank you very much!
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SuperAngels  Reply: 15-05-22 11:59
Hello, dear~ it will be sent today, and here is the tracking number: EE491833444CN Have a good day~
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Visitors  Said: 15-05-22 10:31
Hi! I was just wondering what type of translucent resin you use? I've heard that the French resin yellows quite quickly, and I was wondering which type of resin would be best to avoid yellowing? Thank you! :)
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SuperAngels  Reply: 15-05-22 11:59
Hi, dear~ the dolls in our store are all made of French resin :) and we also mixed some other materials to prevent yellowing. So don't worry~ Besides, you also can order body blushing, it can prevent quick yellowing ~ Have a good day~
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Visitors  Said: 15-05-22 01:55
Hello, I'm thinking about purchasing from this compnay and I have a few questions. I am interested in the Hua XI head in normal skin soild butter and I'm wondering if I could request a face-up simliar to this character here; http://th08.deviantart.net/fs71/PRE/f/2011/252/e/9/itachi_uchiha_render_by_xuzumaki-d49bi15.png If so how much would that cost? Also, what is the current wait time for a head, jointed hands, and a wig? (Those are the items I'm thinking about purchasing. Lastly, I do not know what eye size the Hua Xi takes. Thank you.
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SuperAngels  Reply: 15-05-22 10:30
Hi, dear~ we cannot open the picture page, could you send us again?~ or you also can send it through email[ angell-studio-en@outlook.com ] It will take us about one month to make head and jointed hands, about wig, we will check if it's in stock first ^__^ Huaxi can use 14mm and 16mm eye~~ Any problems just feel free to contact us~ Have a good day~
Message
smilesevily  Said: 15-05-21 18:11
Hello I was wondering do you have to buy a doll to be able to get the crystal shoes or can I order over 300 dollars in clothing/shoes/accessorizes and be able get the crystal shoes? Thank you very much!
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SuperAngels  Reply: 15-05-22 10:27
Hello, dear~so sorry for being late, we had a conversation just now, and decided that if the accessories reaches $300, you can get the crystal shoes :) Have a good day~
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happypanda312  Said: 15-05-21 12:00
Hi I would like to check my order status. My order# is 20150311073031. Thank you
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SuperAngels  Reply: 15-05-21 13:20
Hello, my dear, so sorry for being late. Her body will be finished this week, and then will be sent to the painting room to wait in the line for painting~~ So sorry again for this trouble>__< Have a good day!
Message
Visitors  Said: 15-05-20 18:23
Hello! I just want to ask if you have bank transfer as payment method, because rigth now my paypal acount isn't available and I really wish to get one of your dolls Waiting for news Best wishes
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SuperAngels  Reply: 15-05-21 09:02
Hello, dear, Bank transfer is accepted by us, May I know if you use West Union?~ Have a good day~
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Visitors  Said: 15-05-19 20:01
I want buy BH12017 head.... How do I fix it? Korea site message bord doesn't work
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SuperAngels  Reply: 15-05-20 09:20
Hello, dear~ you can order BH12017 at English site. And English site is just holding an Summer Event. But I just checked the head you want to order, it's a limited doll's head, so we are not able to sell the head only ^__^ Maybe you can ask your friend who just want one male body to order the doll. then you can get the head, and your friend can get the body: http://angell-studio.com/en/?product-1573.html Have a good day~
Message
nausicah  Said: 15-05-17 01:59
was wondering how much my order will be and if the summer discount will apply as well. I have a Cinderella snow with full body makeup along with face, and I also have a pair of glass pinkish eyes. Would I get the free face and will the eyes come in with the bjg? Also anything I should know since I'm new
Reply
SuperAngels  Reply: 15-05-18 09:27
Hello, dear~ sorry for being late, we just had a weekend rest ~>_<~ and we'll contact you through email, pls check your mail later ~ Have a good day~

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