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Visitors  Said: 14-05-01 11:17
Hello, is the Ebay user happylife998 one of your authorized dealers? Thanks!
SuperAngels  Reply: 14-05-03 13:19
Hi, dear friend, yes, that's our authorized dealer, you can order goods from her ^____^
meilachan  Said: 14-04-30 23:41
Hi! I made the order the 17th march-2014, and I made the payment the 19th March, but I don't know nothing of my order. Is my bjd's first order so I don't know how much time usually delay it this type of orders! Thank you very much! ^^
SuperAngels  Reply: 14-05-03 13:14
Hello, dear friend, May I know your order number, so I can check it for you ^___^
selenae  Said: 14-04-27 08:08
Hello! I was wondering if I could see photos of all the skintones you offer side-by-side? I have my eye on Andrea, but I'm not sure of what skin color I want to order him in. Thanks!
SuperAngels  Reply: 14-04-28 10:01
Hi, dear friend, here is the skintone comparison: http://www.angell-studio.com/en/?article-100.html Hugs~
Visitors  Said: 14-04-27 03:43
Hello, could you tell me how much will be the shipping fee for sending this 1/3 wig to Poland? And how much will be the PayPal fee?: http://www.angell-studio.com/en/?product-2116.html Thank you!
SuperAngels  Reply: 14-04-28 10:00
Hello, dear friend, if you choose airmail ,it would cost you about 7 USD,and the paypal fee would be 1.5 USD, total fee would be 30.5 USD ^___^
Visitors  Said: 14-04-25 11:16
Hello, I was wondering if you'd allow custom skintone again like on this page? http://angell-studio.com/en/?product-831.html I wanted to buy an Adam head in paper white resin but I see this service is sold out. :( Thank you!
SuperAngels  Reply: 14-04-25 14:58
Hello, dear friend, you can choose this option:http://angell-studio.com/en/?product-1463.html Have a good day~
Visitors  Said: 14-04-24 20:14
Hello! I am a BJD buyer and I saw there is a recast seller on Facebook.com whose shop name is JACTA. http://www.facebook.com/pages/JACTA-Shop-Ball-Joint-Doll-BJD/616511948386923 This shop claimed that they order GENUINE dolls from China (but many customers said those dolls are fake or recast) and now the shop owner is angry and claimed that the "original company" or "headquarter" of AS-Doll said his registration for being official Thai dealer of AS-Doll is rejected because AS-Doll Thailand (current dealer?) refused his registration. He claimed that he contacted headquarter and got a reply that his registration is rejected so he cannot directly order or deal with you (AS-Doll) for Thai customers. His angry message about AS-Doll Thailand refusing his dealership is now deleted but someone took a screenshot here: https://fbcdn-sphotos-e-a.akamaihd.net/hphotos-ak-frc1/t1.0-9/10151137_643315399056806_2148595955727519957_n.jpg Is it true that this man contacted AS-Doll headquarter and received that answer? I wonder if he is lying. Many customers bought dolls from him but they are recast dolls, not original dolls. Many customers don't know that he sells copied dolls.
SuperAngels  Reply: 14-04-25 14:59
Hello, dear friend, we don't have any Thailand agent at present.and that shop owner is also not our agent/dealer. we reject his agent application because our friend report that he sold recast dolls. one of our friends told us he's selling our company's products, without our permission. it's definitely illegal. we are urging him to remove our company's products from his shop page now ! Thank you for telling us about this !We believe things will move in the right direction ! Have a good day ! Yours Angell Studio
alynnrucker  Said: 14-04-24 06:30
Hello! I am trying to pay for my order, but paypal is telling me there is a problem with your email for paypal. :( What should I do?
SuperAngels  Reply: 14-04-24 08:43
Hi~dear~the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Thank you~^__^~
jejung33  Said: 14-04-21 23:47
Hi! I know this item was sold out due to limited edition but I really love it so much so I'm wondering if you will restock this item again? or make a set for me as I really love the outfit and will pay for it . http://angell-studio.com/en/?product-2144.html Thank you so much for your time
SuperAngels  Reply: 14-04-22 09:06
So sorry dear, we couldn't find the similar material of this dress so we have to let it off the shelf >___< maybe you can go to some bjd forum and see if someone want to transfer his or hers ~~
Visitors  Said: 14-04-15 02:20
The new version of Flash is 11.9.900.152, the last one was 11.9.900.117 #8 what happened to 118 through 151? And why so many segments? &lt;a href=&quot;http://www.ddgoshop.com/&quot;&gt;filemaker server&lt;/a&gt;
SuperAngels  Reply: 14-04-15 08:47
sorry dear friend, I suppose you got the wrong mailbox from them, I want to explain it for you, but I finally find that I've no idea about this area ╮(╯_╰)╭
Visitors  Said: 14-04-10 18:01
Hi! Can you please tell me which doll is this sweetie on the picture with the Agis? http://www.as-doll.com/aspic/PT003/3.jpg
SuperAngels  Reply: 14-04-11 10:57
This baby is Cassie ^___^ you can search Cassie in our official page, she has many different styles ~
Visitors  Said: 14-04-05 23:35
Hello, I'm thinking about purchasing Kimi. But I was wondering if I could do layaway. If so, how would I go about doing that? Thanks and hope to hear from you soon.
SuperAngels  Reply: 14-04-05 23:58
Hi, dear friend, yes, layaway is accepted by us, you can pay 30% of the total price, and pay up the rest ~ when you receive an invoice from us here, you can just pay 30% of the total value to us, and make a note that you want a layaway, it will be ok ~ any problems pls let us know~
pegapup  Said: 14-04-02 14:23
Hello! I was wondering if you could tell me when I could expect my order to be shipped? I just ordered clothing, a pair of shoes and the maniquins. Thank you for your help in this matter. Candy
SuperAngels  Reply: 14-04-04 09:00
Hello, dear friend, we've checked your order, one clothes of Diaochan need to be prepared until April,15th ,thank you soooo much for your patience
dovahbrine  Said: 14-03-31 09:50
My shipping is 0... That doesn't seem right. I am buying WG44010.
SuperAngels  Reply: 14-03-31 14:57
haha, dear~n___n~ we've calculate the shipping fee and send you an invoice now, pls check it ~
Visitors  Said: 14-03-26 16:39
Hello there, I'd like to order some things from your site but can't find any listings of shipping costs ect. How much would the total shipping costs to Germany be? Do you also get mobile phones for sale into your shop? Will there be additional taxes in Germany? Some freind told me I have to pay extra when ordering dolls and accesoires. Thanks for answering all my questions. yours, Nicole
SuperAngels  Reply: 14-03-27 11:43
Hello, dear friend~n___n~ sorry for being late, we need to know the items you want to order,and then calculate the shipping charge for you. after you submit your order, we will send you an invoice ~ we are sorry but we don't get mobile phones for sale, and about the total value, it include the goods price + shipping charge+ paypal fee. we will mark 15$ on the mail paper which may avoid the taxes ~~any problems pls feel free to contact us ~ have a wonderful day~
xionnguyen  Said: 14-03-25 10:10
Hello, Lemon from Facebook told me to give you guys my order number:20140102030963, since I did not receive the tracking number after the Hilda doll face-up picture was sent 2-3 weeks ago. I have already fully paid for the doll already.
SuperAngels  Reply: 14-03-25 10:24
Hello, dear~n___n~ sorry for being late >_< we will send her to you within 3 business days ,have a great day~~
pokiesora  Said: 14-03-23 06:59
Hello, I am having difficulty paying for my order on pay-pal and it says that its having difficulty with your site. 20140323060444 is the order number. I'd love help with this, please.
SuperAngels  Reply: 14-03-24 09:11
Hello, dear~sorry for being late,the paypal link is malfunctioned~ would you pls login at payapal website and make the payment to angell-studio@hotmail.com Thank you so much ,have a good day~~
kavarr  Said: 14-03-22 09:22
Hi I just paid $29 for order 20140321206824 with paypal (Transaction ID 6L712601PT078363M.
SuperAngels  Reply: 14-03-22 12:52
Thank you soo much for your support, the payment is confirmed~
animerock  Said: 14-03-21 23:52
HI I was wondering when will you sell Tusu?
SuperAngels  Reply: 14-03-22 09:22
Hello, dear ~n___n~ thank you for your support, Tusu is a limited doll, and he has been discontinued last year ~
renocha13  Said: 14-03-14 18:51
Hi, I'm planning to buy one 1/3 doll..but before that, i would like to know the difference between Zhen and Bai Ning. Is the difference in their ears or something else? Thanks :)
SuperAngels  Reply: 14-03-17 10:06
Hello, dear~n__n~ yes, only their ears are differnet~I'm sorry for being so late >_< and if you have any questions you can contact angell-studio-en@outlook.com they will reply to you as soon as possible~^___^~
jeenoo  Said: 14-03-13 15:23
Hello, AS! I'm only here to check on my order number 20140126137131. I ordered on 26 Feb. and it's still not shipped yet D: is there a problem?
SuperAngels  Reply: 14-03-14 09:19
Dear~so sorry for being late, all things are prepared, they will send your package to you next week, and will send you the tracking number~n___n~
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